Dustin Cox

Hayden is super personable and easy to talk to. She made the experience seamless and enjoyable. She was very knowledgeable on all the car's features and helpful setting them up for me! She made the experience seamless and enjoyable. She was very knowledgeable on all the car's features and helpful setting them up for me! More

by AggieGrad17 Verified Customer Verified Customer

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Jordan Reddish is an outstanding individual who possesses all the qualities that one could hope for in a professional. From the moment I met him, I was struck by his attentiveness and willingness to listen t all the qualities that one could hope for in a professional. From the moment I met him, I was struck by his attentiveness and willingness to listen to my needs. He took the time to understand what I was looking for in a car and was able to provide me with several options that met my criteria. Jordan was easy to work with, and his expertise and knowledge of the vehicles were impressive. He was able to answer all of my questions and made sure that I was comfortable and confident with my decision. Additionally, Doug Layman was a pleasure to work with and went above and beyond to ensure that the numbers were right where I needed them to be. His attention to detail and willingness to work with me made the financial aspect of the car-buying experience stress-free. Together, Jordan and Doug provided me with the easiest car buying experience I have ever had. I highly recommend the team at Five Star Subaru, and I look forward to working with them again in the future. More

by natemblackwell Verified Customer Verified Customer

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Great experience here! Very transparent and straight forward experience. Happy with our vehicle and communication. Very transparent and straight forward experience. Happy with our vehicle and communication. More

by CR Verified Customer Verified Customer

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Dylan was very helpful in the purchase of my new Outback. We had several phone conversations and multiple emails in getting the info I needed for making my decision. When we met in person for my Test Drive; We had several phone conversations and multiple emails in getting the info I needed for making my decision. When we met in person for my Test Drive; we automatically bonded. I knew he was a guy I could place my trust in(very important to me). He thoroughly explained the car and it's functions from front to back before the Test Drive. During the drive, he was able to carry me on a route where I could test the safety features and special functions of the vehicle. I never felt rushed and the information I received never seemed like a hardcore sales pitch; just quality information. I was very impressed with Dylan and his sales approach. I even upgraded to the Premium Outback because of this. When I started car shopping for my first Subaru, I thoroughly checked out Sam Packs Five Star Subaru of Grapevine. I was impressed with the dealership and its five star rating. Because of that, I traveled 132 miles one way to purchase a new car. Every department in the dealership, I dealt with was great. Thanks for a great experience with the new car purchase; and I am looking forward to the service and maintenance with the very impressive shop. More

by Lester Verified Customer Verified Customer

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Derrick was great He is knowledgeable, friendly and listens well. I would recommend Derrick if you are our hasing a vehicle. listens well. I would recommend Derrick if you are our hasing a vehicle. More

by johnsullivan5961 Verified Customer Verified Customer

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I was dreading purchasing a new car (my 2002 Nissan had over 167,000 miles on it, hope the donation to a former homeless family loves it as much as I did). I wanted something safe, reliable with good over 167,000 miles on it, hope the donation to a former homeless family loves it as much as I did). I wanted something safe, reliable with good gas mileage. I was not too worried about specific color or features but wanted to have good visibility, sit up higher in my seat and have lots of room for "stuff" that I would usually store in the trunk. First I road tested the sedan and the smaller SUV, took two weeks off, did a little research and came back to test drive the Forester. I test drove the Sport vs the Premier and choose the Premier... I can see around the car well, I have not run over any curbs yet ;-) and I'm getting use to all the technology and beeps! Don't judge... you too will be old someday! Stay safe! More

by mkemins Verified Customer Verified Customer

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Steve was perfect to work with. He got to know us as people and made the experience of buying a car easy and quick. He respected our request to stay as distanced as possible and catered to every request people and made the experience of buying a car easy and quick. He respected our request to stay as distanced as possible and catered to every request. He was professional, helpful, prompt and got us a fantastic price on our dream car. Seriously, we could not have had a better experience. Thanks! More

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Excellent Taylor Ates was perfect. Highly recommend to everyone. From first contact online to arriving there and being contactless Taylor Ates was perfect. Will recommend to other friends and family everyone. From first contact online to arriving there and being contactless Taylor Ates was perfect. Will recommend to other friends and family More

by Ceramicart Verified Customer Verified Customer

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Purchased a 2020 Subaru Forester from Taylor and Ryan, we were very satisfied with the service. Quick and easy and painless. Thanks so much, we'll be back again when we need a new car! They're awesome! were very satisfied with the service. Quick and easy and painless. Thanks so much, we'll be back again when we need a new car! They're awesome! More

by katherine.rubini Verified Customer Verified Customer

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Go above and beyond to make their customers happy! Was able to settle on pricing and negotiate through text messages. Took a little longer than anticipated but they made it all work out. able to settle on pricing and negotiate through text messages. Took a little longer than anticipated but they made it all work out. More

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