Duncan Howard

Subaru of Little Rock responded

Thank you for your kind words. Duncan and the service team are glad to hear you found the process smooth and enjoyed the underside video. We appreciate you trusting us with your Subaru Crosstrek and look forward to helping you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

Subaru of Little Rock responded

We’re delighted to hear our service, communication, and comfortable waiting area met your expectations. Duncan’s friendly approach is something we’re proud of, and we’re glad he could help with your questions. Thank you for trusting us with your Subaru. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

Subaru of Little Rock responded

It’s great to hear the efficient, professional care and shorter wait time met your expectations during your Outback service. We appreciate your plan to return and will share your feedback about the survey with our team. Thank you for choosing us. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

Subaru of Little Rock responded

Thank you, Cody, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

Subaru of Little Rock responded

It’s fantastic to hear our service team delivers outstanding care for your Subaru Outback. Thank you for making us the only place you trust for your car’s maintenance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

Subaru of Little Rock responded

It’s fantastic to hear that Duncan and our service team have kept you informed and provided cost effective care for your Subaru Ascent over the past six years. Your loyalty means a great deal to us. Thank you for your continued trust. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

Subaru of Little Rock responded

We appreciate you trusting us for your WRX’s routine maintenance. We’re glad Duncan and our team could match your warranty coverage. Let us know if we can help at your next service appointment. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

Subaru of Little Rock responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact me directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

Subaru of Little Rock responded

We appreciate you trusting us with your Subaru Outback service and noting our honesty. We’re glad you find our team reliable. Duncan welcomes your feedback on pricing and looks forward to assisting you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

Subaru of Little Rock responded

It was wonderful to hear that Duncan’s attentive and thorough approach stood out during your visit. We’re glad our clean and productive environment offered a comfortable setting while your Subaru Legacy was in service. Thank you for trusting us with your Subaru. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com