Dulce Perez
Dulce Perez at Lexus of Pembroke Pines

Dulce Perez

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
64 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

64 Reviews

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64 Reviews of Dulce Perez

December 08, 2025

Dealership Rating
Employee Rating

They provide you with reassurance. They are patient and approachable. Quick answers and continuous feedback and check-ins while waiting for service to be completed. More

by TIFFANY.CHISEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Afraz Hosein

Dec 09, 2025

Lexus of Pembroke Pines responded

We love to hear that our team kept you informed and at ease during your service visit, Tiffany! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. See you next time!

December 08, 2025

Dealership Rating
Employee Rating

I had a great experience at Lexus Pembroke Pines. Dulce was attentive, understand and honest. Helped me find the exact model I wanted and the deal I was comfortable with. 10/10 overall experience. Mi More

by LALAZU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mikhail Khalev , Hotniel Crespo, Brian (insurance nation)

Dec 09, 2025

Lexus of Pembroke Pines responded

We're delighted Dulce, Mikhail, and Mr. Crespo made your experience smooth and enjoyable at Lexus of Pembroke Pines. Your satisfaction is our success! We look forward to assisting you again.

November 19, 2025

Dealership Rating
Employee Rating

The staff was friendly and helpful. They took the time to find the right car for us. More

by Mike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 20, 2025

Lexus of Pembroke Pines responded

We love seeing 5-star reviews. Thanks, Mike!

November 01, 2025

Dealership Rating
Employee Rating

Dealership was extremely busy the day we closed the deal. We met Dulce early in the morning to close the deal, and told us she would get the car ready to go, we did not complete the transaction until the mid More

by WEXLERJ
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Zulimar Parra

Nov 18, 2025

Lexus of Pembroke Pines responded

We appreciate your feedback and apologize for any inconvenience caused by the high volume of customers during your purchase. We're always looking for ways to streamline our processes, and we appreciate your input. If there's anything else you'd like to discuss, please reach out anytime. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

October 17, 2025

Dealership Rating
Employee Rating

Dulce was a great help! She was the best ever to assist on me receiving my new car. She was kind, attentive, always followed up and ensure the car was ready upon my arrivak! More

by M_BARTHELEMY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your awesome feedback about Dulce and our team! We hope to see you again at Lexus of Pembroke Pines! Enjoy your new ride!

October 14, 2025

Dealership Rating
Employee Rating

Israel and the others we dealt with were very cordial and helpful during the leasing process. Israel was very friendly, knowledgeable and patient with us in our mid-70s. The show room was well appointed in k More

by FBLICKMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2025

Lexus of Pembroke Pines responded

We're happy Israel and our team made your leasing experience smooth and enjoyable. Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. Safe travels ahead!

October 03, 2025

Dealership Rating
Employee Rating

My experience was a very traumatic one. Would never refer this place to anyone. The only thing that’s important to these people is to ensure they get their commission. These are the exact w More

by ASHALANEBLAKE27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 24, 2025

Lexus of Pembroke Pines responded

This feedback is concerning to read. We're in the business of pairing our customers with their ideal vehicles, and any kind of unprofessionalism is inexcusable. I'd like the chance to speak with you so I can better understand what happened during your visit and see what I can do to help. Please give me a call, and thank you for sharing this review. Lynn Gonzales - Customer Relations Manager - 954-381-7993

September 22, 2025

Dealership Rating
Employee Rating

Had an amazing experience purchasing my lexus gx550. Good dealership special thanks to Mo! Recommend More

by sergeysadykov23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorena Ortiz

Sep 23, 2025

Lexus of Pembroke Pines responded

Thanks for choosing Lexus of Pembroke Pines! We will pass along your kind words to Mo and the team. Enjoy the Lexus GX 550!

September 21, 2025

Dealership Rating
Employee Rating

Dulce was incredible from start to finish! She went above and beyond to assist us and made sure we were able to get the car we wanted, even when it wasn’t showing as available. I highly recomm More

by Dsamuels1217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2025

Lexus of Pembroke Pines responded

It's wonderful to hear such great feedback about Dulce and the rest of our team at Lexus of Pembroke Pines! We hope you love your new car.

September 11, 2025

Dealership Rating
Employee Rating

Dulce was a delight to work with. Very professional and made the process easy as possible. Would highly recommend her. More

by KAMKMILLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2025

Lexus of Pembroke Pines responded

We're delighted to hear Dulce made the process easy and enjoyable for you. Thank you for choosing Lexus of Pembroke Pines and for the high recommendation!

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