Duke Huffman
Duke Huffman at Gordie Boucher Nissan of Greenfield

Duke Huffman

Service Manager

Gordie Boucher Nissan of Greenfield

4141 S. 108th Street
Greenfield, WI 53228

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4.7
608 Reviews

Dealership Experience

9 yrs, 4 mos

4.7

608 Reviews

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608 Reviews of Duke Huffman

July 26, 2025

Dealership Rating
Employee Rating

I take my car to Gordie Boucher for years for repairs always happy with the service More

by Lr
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Gordie Boucher Nissan of Greenfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Nissan of Greenfield! Matt Luchini Service Manager 414-543-1234

July 25, 2025

Dealership Rating
Employee Rating

Nice waiting area with popcorn. Good tv to watch. Advisor kept me informed about progress. More

by Kski4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Gordie Boucher Nissan of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Nissan of Greenfield. Matt Luchini Service Manager 414-543-1234

July 23, 2025

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Service is good. . but wait time for oil change and tire rotation is more than 2 hrs and 30 mins… even if I went with scheduled appointment. More

by balaji.kulu
Service Price Transparency
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Service Time
Recommend Dealer
Yes
Jul 23, 2025

Gordie Boucher Nissan of Greenfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Luchini Service Manager 414-543-1234

July 22, 2025

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Employee Rating

On Friday, July 18, 2025, I brought my 2012 Nissan Maxima into the Service Department for a 10:00 AM appointment scheduled by Service Advisor Amanda C. Madala. Amanda greeted me with a warm smile and was exc More

by GWMSJR9423
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Madala, Kory Lambert

Jul 22, 2025

Gordie Boucher Nissan of Greenfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Nissan of Greenfield! Matt Luchini Service Manager 414-543-1234

July 20, 2025

Dealership Rating
Employee Rating

Gordie Bouche has awesome service like no other. Also I would like to say the team at Gordie goes the extra mile to satisfy your needs !! More

by Wiley2000
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donovan

Jul 20, 2025

Gordie Boucher Nissan of Greenfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Nissan of Greenfield! Matt Luchini Service Manager 414-543-1234

July 19, 2025

Dealership Rating
Employee Rating

Great Sales Department. Sales staff is awesome. The finance staff is great. Great purchase experience. Don't use the service department!!! I have been asked to expand More

by FRANK.RUMORO
Service Price Transparency
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Recommend Dealer
No
Jul 24, 2025

Gordie Boucher Nissan of Greenfield responded

Hi Frank: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Luchini Service Manager 414-543-1234

July 05, 2025

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Service people did not acknowledge me when I pulled up. Got out the car stand to the side. Nobody said anything no hi how can I help you? Nothing just rude. More

by TennilleHudson26
Service Price Transparency
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Service Communication
Recommend Dealer
No
Jul 09, 2025

Gordie Boucher Nissan of Greenfield responded

Providing a positive experience is our top priority, Tennille, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Luchini Service Manager 414-543-1234

July 05, 2025

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Employee Rating

I love Duke Huffman and Donovan, they took great care of me, like how a costumer should be treated and went the extra mile for me !!! More

by Wiley2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2025

Gordie Boucher Nissan of Greenfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Nissan of Greenfield to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 414-543-1234

July 03, 2025

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Employee Rating

Absolutely useless. 3.5 years and my car is still not fixed!! They never had any intention to fix it. Therefore I sold my Nissan and went to a competitor!! I can finally More

by acutern71
Service Price Transparency
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Service Communication
Recommend Dealer
No
Jul 09, 2025

Gordie Boucher Nissan of Greenfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Luchini Service Manager 414-543-1234

June 29, 2025

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Employee Rating

Duke Huffman is such a wonderful service manager who took great care of me. Awesome!! More

by Wiley2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Madala, Kory Lambert

Jun 29, 2025

Gordie Boucher Nissan of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 414-543-1234

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