I take my car to Gordie Boucher for years for repairs
always happy with the service
always happy with the service
More
by Lr
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2025 -
Gordie Boucher Nissan of Greenfield responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Nissan of Greenfield!
Matt Luchini
Service Manager
414-543-1234
Nice waiting area with popcorn.
Good tv to watch. Advisor kept me informed about progress.
Good tv to watch. Advisor kept me informed about progress.
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by Kski4
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Gordie Boucher Nissan of Greenfield responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Nissan of Greenfield.
Matt Luchini
Service Manager
414-543-1234
Service is good.
. but wait time for oil change and tire rotation is more than 2 hrs and 30 mins… even if I went with scheduled appointment.
. but wait time for oil change and tire rotation is more than 2 hrs and 30 mins… even if I went with scheduled appointment.
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by balaji.kulu
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2025 -
Gordie Boucher Nissan of Greenfield responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Matt Luchini
Service Manager
414-543-1234
On Friday, July 18, 2025, I brought my 2012 Nissan Maxima
into the Service Department for a 10:00 AM appointment scheduled by Service Advisor Amanda C. Madala. Amanda greeted me with a warm smile and was exc
into the Service Department for a 10:00 AM appointment scheduled by Service Advisor Amanda C. Madala. Amanda greeted me with a warm smile and was exceptionally pleasant and helpful. I informed her that I needed an oil change and mentioned a broken fog light lens. She promptly provided a price quote and kept me well informed throughout the service process.
While waiting, I had the pleasure of speaking with Janet Hanson, who was friendly and welcoming. During our conversation, she kindly reminded me that I had service points available and suggested I ask Amanda to apply them to my bill. I truly appreciated her attentiveness and thoughtfulness—Janet went above and beyond, and I give her high praise for her customer care.
I’d also like to acknowledge Duke, Amanda, Janet, and Corey for doing an outstanding job. Everyone was professional, courteous, and made sure all my concerns were addressed. Keep up the excellent work!
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by GWMSJR9423
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2025 -
Gordie Boucher Nissan of Greenfield responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Nissan of Greenfield!
Matt Luchini
Service Manager
414-543-1234
Gordie Bouche has awesome service like no other.
Also I would like to say the team at Gordie goes the extra mile to satisfy your needs !!
Also I would like to say the team at Gordie goes the extra mile to satisfy your needs !!
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by Wiley2000
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Donovan
Jul 20, 2025 -
Gordie Boucher Nissan of Greenfield responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Nissan of Greenfield!
Matt Luchini
Service Manager
414-543-1234
Great Sales Department.
Sales staff is awesome. The finance staff is great. Great purchase experience.
Don't use the service department!!!
I have been asked to expand
Sales staff is awesome. The finance staff is great. Great purchase experience.
Don't use the service department!!!
I have been asked to expand the details. I do not want the entire dealership dragged down because of the service.
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by FRANK.RUMORO
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2025 -
Gordie Boucher Nissan of Greenfield responded
Hi Frank:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Matt Luchini
Service Manager
414-543-1234
Service people did not acknowledge me when I pulled up.
Got out the car stand to the side. Nobody said anything no hi how can I help you? Nothing just rude.
Got out the car stand to the side. Nobody said anything no hi how can I help you? Nothing just rude.
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by TennilleHudson26
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2025 -
Gordie Boucher Nissan of Greenfield responded
Providing a positive experience is our top priority, Tennille, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Matt Luchini
Service Manager
414-543-1234
I love Duke Huffman and Donovan, they took great care of
me, like how a costumer should be treated and went the extra mile for me !!!
me, like how a costumer should be treated and went the extra mile for me !!!
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by Wiley2000
Service Price Transparency
Jul 05, 2025 -
Gordie Boucher Nissan of Greenfield responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Nissan of Greenfield to be a positive one. Please don't hesitate to reach out if you need anything else.
Matt Luchini
Service Manager
414-543-1234
Absolutely useless.
3.5 years and my car is still not fixed!! They never had any intention to fix it. Therefore I sold my Nissan and went to a competitor!! I can finally
3.5 years and my car is still not fixed!! They never had any intention to fix it. Therefore I sold my Nissan and went to a competitor!! I can finally sleep!!!
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by acutern71
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2025 -
Gordie Boucher Nissan of Greenfield responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Matt Luchini
Service Manager
414-543-1234
Duke Huffman is such a wonderful service manager who took
great care of me. Awesome!!
great care of me. Awesome!!
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by Wiley2000
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2025 -
Gordie Boucher Nissan of Greenfield responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Matt Luchini
Service Manager
414-543-1234