We had a terrific experience working with Duc to purchase
a car, and the dealership is a very comfortable and low-pressure environment.
a car, and the dealership is a very comfortable and low-pressure environment.
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by maj
Trust worthy people.
Friendly reliable atmosphere. Highly recommended.Great group of people to do business with.
Friendly reliable atmosphere. Highly recommended.Great group of people to do business with.
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by 916dima
Dec 29, 2025 -
Mazda of Elk Grove responded
Thank you for the kind words and recommendation! We’re proud to hear that you found our team trustworthy and that you enjoyed the friendly, reliable atmosphere. It truly means a lot to us to know you felt confident doing business with our team. We appreciate your support and look forward to serving you again in the future!
Great and pretty fast service.
Duc did a great job. Test drive also went great. Had a good experience.
Duc did a great job. Test drive also went great. Had a good experience.
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by pyrthao
Dec 22, 2025 -
Mazda of Elk Grove responded
Thank you for sharing your experience with us. We’re glad to hear you received great and efficient service and that the test drive went smoothly. Duc will be happy to know he made a positive impression. We appreciate your feedback and are glad you had a good overall experience. We look forward to helping you again in the future.
Great customer service and treat their customers very
well. Very friendly and willing to explain things thoroughly.
well. Very friendly and willing to explain things thoroughly.
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by Marissa Uribe
Dec 22, 2025 -
Mazda of Elk Grove responded
Marissa,
Thank you for your kind words and for taking the time to leave us a review. We’re delighted to hear that you received great customer service and felt well taken care of. Our team takes pride in being friendly, transparent, and thorough, so it’s wonderful to know that your experience reflected that. We truly appreciate your support and look forward to assisting you again in the future.
The dealership is amazing, friendly and explains
thoroughly on everything. Thankful to Duc for taking his time to show us the car.
thoroughly on everything. Thankful to Duc for taking his time to show us the car.
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by mickeecx
Dec 15, 2025 -
Mazda of Elk Grove responded
We’re so happy to hear that you found our dealership friendly and thorough throughout your visit. A special thank you for recognizing Duc, he takes great pride in making sure every detail is clearly explained and that our guests feel comfortable and confident in their decisions. We truly appreciate you choosing us and look forward to welcoming you back again in the future!
Best customer service!
I was a Toyota customer for over 27 years and this is my first Mazda. Unfortunately, the customer service at Toyota is not what it used to be and vis
I was a Toyota customer for over 27 years and this is my first Mazda. Unfortunately, the customer service at Toyota is not what it used to be and visiting the dealership to consider buying another Toyota really "sealed the deal" for me to choose Mazda instead. Mazda was courteous, informative, gave me time to look independantly at their car selection, and most importantly, didn't push me into any decisions. The last look at Toyota before making any decisions was awful. The Toyota salesperson descended like a vulture the moment I pulled up. Then, without asking if I needed assistance, proceeded to follow me around telling me facts about their "great deals" that were completely irrelevant and unnecessary, and really had nothing to do with any type of "great deal". I happily went back to Mazda after this experience at Toyota and purchased my new Mazda. Service is just as important as product quality, and Mazda most definitely delivered! Great experience from beginning to end....thank you Mazda of Elk Grove, and thank you Duc Nguyen for your honest, no hassle, and outstanding service!
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by Kristine
Verified Customer
Verified Customer
Dec 01, 2025 -
Mazda of Elk Grove responded
Kristine,
Thank you so much for sharing your experience! We’re thrilled to hear that Duc and the team at Mazda of Elk Grove provided courteous, informative, and pressure-free service. It means a lot to us that you felt comfortable exploring your options. We completely agree, great service is just as important as great vehicles, and we’re honored to have delivered both. Enjoy your new Mazda, and we look forward to serving you for many miles to come!
Duc was fantastic.
I wish every car purchase was this easy!! He was patient, helpful, and treated us with a lot of kindness.
I wish every car purchase was this easy!! He was patient, helpful, and treated us with a lot of kindness.
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by jesus_baca
Nov 26, 2025 -
Mazda of Elk Grove responded
Thank you for taking the time to share your experience with us! We are so glad Duc was a pleasure to work with. We appreciate your business and wish you many happy miles ahead.
The dealership was no-fuss and well managed, and everyone
here was transparent and helpful.
here was transparent and helpful.
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by Aki
Nov 28, 2025 -
Mazda of Elk Grove responded
Thank you for the great feedback! We’re glad to hear you found the dealership easy to work with and well managed, and that our team’s transparency and helpfulness stood out. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!
I had a great experience at EG Mazda!
Duc was so knowledgeable and made the process seamless.
Duc was so knowledgeable and made the process seamless.
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by acarrillo389
Nov 24, 2025 -
Mazda of Elk Grove responded
Thank you for taking the time to share your experience with us! We are so glad Duc made such a lasting impression. We appreciate your business and look forward to the next time!
The dealership offered deals that other dealerships
wouldn't offer and accommodated our schedule to help us out after normal hours.
wouldn't offer and accommodated our schedule to help us out after normal hours.
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by kofe
Nov 17, 2025 -
Mazda of Elk Grove responded
Thank you for sharing your experience! We’re glad we could offer you a deal that stood out and accommodate your schedule, even outside normal hours. Your comfort and convenience are important to us, and we truly appreciate you choosing our dealership. If you ever need anything else, we’re here to help!