Duc Nguyen

Best customer service! I was a Toyota customer for over 27 years and this is my first Mazda. Unfortunately, the customer service at Toyota is not what it used to be and vis I was a Toyota customer for over 27 years and this is my first Mazda. Unfortunately, the customer service at Toyota is not what it used to be and visiting the dealership to consider buying another Toyota really "sealed the deal" for me to choose Mazda instead. Mazda was courteous, informative, gave me time to look independantly at their car selection, and most importantly, didn't push me into any decisions. The last look at Toyota before making any decisions was awful. The Toyota salesperson descended like a vulture the moment I pulled up. Then, without asking if I needed assistance, proceeded to follow me around telling me facts about their "great deals" that were completely irrelevant and unnecessary, and really had nothing to do with any type of "great deal". I happily went back to Mazda after this experience at Toyota and purchased my new Mazda. Service is just as important as product quality, and Mazda most definitely delivered! Great experience from beginning to end....thank you Mazda of Elk Grove, and thank you Duc Nguyen for your honest, no hassle, and outstanding service! More

by Kristine Verified Customer Verified Customer

Report | Print

Best customer service! I was a Toyota customer for over 27 years and this is my first Mazda. Unfortunately, the customer service at Toyota is not what it used to be and vis I was a Toyota customer for over 27 years and this is my first Mazda. Unfortunately, the customer service at Toyota is not what it used to be and visiting the dealership to consider buying another Toyata really "sealed the deal" for me to choose Mazda. Mazda was courteous, informative, and didn't push me into any decisions. This last look at Toyota was aweful. Salespeople decended like vultures the moment I pulled up and didn't even exit my car. Then, proceeded to follow me around telling me facts that were completely irrelevant and unnecessary about their "great deals". I happily went back to Mazda after this and purchased my new Mazda. Service is just as important as product quality and Mazda most definitely delivered! Great experience from beginning to end....thank you Mazda of Elk Grove, and thank you Duc Nguyen for your honest, no hassle, outstanding service! More

by Kristine Verified Customer Verified Customer

Report | Print

Duc was fantastic. I wish every car purchase was this easy!! He was patient, helpful, and treated us with a lot of kindness. I wish every car purchase was this easy!! He was patient, helpful, and treated us with a lot of kindness. More

Report | Print

The dealership was no-fuss and well managed, and everyone here was transparent and helpful. here was transparent and helpful. More

Report | Print

I had a great experience at EG Mazda! Duc was so knowledgeable and made the process seamless. Duc was so knowledgeable and made the process seamless. More

Report | Print

The dealership offered deals that other dealerships wouldn't offer and accommodated our schedule to help us out after normal hours. wouldn't offer and accommodated our schedule to help us out after normal hours. More

Report | Print

Duc Nguyen was exactly the person I needed to provide me with straightforward, friendly, knowledgeable help while I was purchasing my vehicle. He was patient with my month-long research and accompanied me o with straightforward, friendly, knowledgeable help while I was purchasing my vehicle. He was patient with my month-long research and accompanied me on two test drives as well as accommodating my schedule on separate visits. I’m not sure I could have finally bought a new car had it not been for his patience and professionalism. If you go to Mazda of Elk Grove, be sure to ask for Duc. He’s the best! More

Report | Print

Duc Nguyen was an exceptional help to me in purchasing a new vehicle. He was patient, knowledgeable and sincere in his actions and efforts. new vehicle. He was patient, knowledgeable and sincere in his actions and efforts. More

Report | Print

The staff is friendly and professional. We felt at home diring the whole process of purchasing our new car. Duc led us through every step of the purchase process. I would rate him and th We felt at home diring the whole process of purchasing our new car. Duc led us through every step of the purchase process. I would rate him and this dealership the best i have ever experienced.. we are in our 70’s and have had many opportunities to make car purchases in our lifetime. Our expereince here was really incredible. Thank you to all your staff and the culture you implementing. More

Report | Print

Duc was great. Took time to explain everything. Was very easy to work with. Thank you! Took time to explain everything. Was very easy to work with. Thank you! More

Report | Print