Duane Hill
Duane Hill at Martin Chevrolet
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Duane Hill

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7
190 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

12 yrs, 2 mos

Industry Experience

44 yrs, 9 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

190 Reviews

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190 Reviews of Duane Hill

March 24, 2025

Dealership Rating
Employee Rating

Martin Chevrolet is the best dealership! ! Top notch customer service! Would not go anywhere else! More

by jjtj00
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 25, 2025

Martin Chevrolet responded

Thank you! Your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. - Martin Chevrolet

March 11, 2025

Dealership Rating
Employee Rating

V efficient and excellent service and handling by the reps of Chevy Martin at crystal lake Ill More

by broman48
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2025

Martin Chevrolet responded

Thanks for letting us know about your visit! We really appreciate the 5 star rating! - Martin Chevrolet

February 27, 2025

Dealership Rating
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Great service Blake kept me informed about everything that was happening to my car and when it would be done More

by OWN5DOXIES
Service Price Transparency
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Recommend Dealer
Yes
Mar 03, 2025

Martin Chevrolet responded

Thanks for the five-star rating and review! We're so happy you had a great experience with Blake. Keep us posted if there is anything further we can help you with! - Martin Chevrolet

February 26, 2025

Dealership Rating
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Great experience over all. Great employees always friendly very helpful. Ralph is amazing, also shot out to Ed who is also amazing!!! More

by agarcia63
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 03, 2025

Martin Chevrolet responded

Thank you for the great review! We will be sure to pass along your kudos to the team here at Martin Chevrolet, especially Ralph and Ed! Thanks again! - Martin Chevrolet

February 21, 2025

Dealership Rating
Employee Rating

Service department is professional and helpful, and they get it done without the up sale. Thanks guys!!! More

by hough
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 03, 2025

Martin Chevrolet responded

Thank you for the wonderful review! If anything else comes up, give us a call! We are always happy to help! - Martin Chevrolet

February 19, 2025

Dealership Rating
Employee Rating

Excellent service and staff. Beautiful facility. I’ve bought m my last 3 cars at Martin. Couldn’t be happier! More

by LAWCRAWFORD
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Martin Chevrolet responded

We’re so thrilled to have you back! It means the world to us that you chose us again. Thank you for your wonderful review—can’t wait to see you next time! - Martin Chevrolet

February 06, 2025

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Employee Rating

Wow absolutely the best Chevy dealership I have been to in Northern Illinois! Blake was awesome for helping me out, I called the wrong dealership for an oil change and received the wrong information but B More

by williamwittkamp1603
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Service Time
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Recommend Dealer
Yes
Feb 10, 2025

Martin Chevrolet responded

William, We're thrilled to read your fantastic review! Blake truly shines at going above and beyond, and we're so happy you noticed his hard work. If you ever need more help or anything else, just give us a call! - Martin Chevrolet

February 05, 2025

Dealership Rating
Employee Rating

Service always great informative Ralph always helpful and lets u know what's going on More

by Jeff
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Martin Chevrolet responded

Jeff, Thank you so much for taking the time to post this great review on DealerRater. We really appreciate it and strive to do our best for all of our customers. I'm sure Ralph will be glad to hear he was helpful and you appreciated that. We look forward to seeing you again next time! - Martin Chevrolet

January 14, 2025

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Employee Rating

Always a quick and easy experience . .always keep you updated about the car which is a plus!!! Great people. I love coming here More

by Ditty
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Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

Jan 17, 2025

Martin Chevrolet responded

Ditty, We're pleased to know we have been able to exceed your expectations and really help you out! Thank you trusting us with your vehicle repairs and maintenance and thank you again for the excellent review! Take care and drive safe! - Martin Chevrolet

December 19, 2024

Dealership Rating
Employee Rating

Amazing dealership when you don’t need service. However, when you need service, everyone at the desk is very unhelpful or extreamly understanding to other coworkers especially when you call both th More

by NaNa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 20, 2024

Martin Chevrolet responded

We're really sorry for the inconvenience caused, and we want to make it right for you! Our service manager will be getting in touch with you soon to help sort things out. - Martin Chevrolet

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