Drew Sonnentag

Amazing experience. Worked with me on my trade. Showed me all the car features even though he was supposed to be clocked out and gone already. Stayed late to make sure I Worked with me on my trade. Showed me all the car features even though he was supposed to be clocked out and gone already. Stayed late to make sure I was comfortable with my vehicle. More

by sanderson1021 Verified Customer Verified Customer

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The test drive was very informative. When I purchased the vehicle, I knew of the features and how to use them right away. Jackson was very knowledgeable. When I purchased the vehicle, I knew of the features and how to use them right away. Jackson was very knowledgeable. More

by dmessman Verified Customer Verified Customer

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My experience was excellent. Everyone was very friendly and extremely helpful walking me through my first lease. Thank You again! Everyone was very friendly and extremely helpful walking me through my first lease. Thank You again! More

by jenna.huls6 Verified Customer Verified Customer

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Logan was WONDERFUL! !! He provided informative and thoughtful advice during our ‘consideration phase’ of a new vehicle!! Would highly recommend to friends and family. !! He provided informative and thoughtful advice during our ‘consideration phase’ of a new vehicle!! Would highly recommend to friends and family. VERY happy with the shopping experience and LOVE our beautiful new VW Cross Sport! More

by jodie.ak87 Verified Customer Verified Customer

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Very professional, knowledgeable, courteous, confident, and promoted his employer. We were very satisfied and pleased. and promoted his employer. We were very satisfied and pleased. More

by lpodgornik Verified Customer Verified Customer

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Very knowledgeable, professional, patient, courtesy, and cordial. This young man is top-notch! Also a huge kudos to Drew! He is a huge asset to your company as well! cordial. This young man is top-notch! Also a huge kudos to Drew! He is a huge asset to your company as well! More

by lpodgornik Verified Customer Verified Customer

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I purchased a 2020 Chevy and it was a mostly positive experience. Sales staff were very nice, price was fair, and overall the only pressure I felt at any time was when I was being sold all the extras: wa experience. Sales staff were very nice, price was fair, and overall the only pressure I felt at any time was when I was being sold all the extras: warranty, etc. However, their pre-sale inspection does not cover "maintenance" issues. For me, this meant that after I purchased the car I had to also pay for the following: - floor mats (unexpectedly the car did not come with any floor mats) - extra key fob (only came with one) - cabin and engine air filters - transmission fluid drain and recharge (which was apparently quite overdue as the fluid was black, according to my trusted personal mechanic) Fortunately the sales manager was wonderful to work with and was able to timely negotiate 50% of my costs for the transmission fluid work and engine air filter, which felt mostly fair. Hard to imagine transmission fluid not being checked as part of their inspection prior to sale of any used vehicle. No other significant issues were discovered by my mechanic. Positives: Love that they delivered to my house out of town at no extra cost. Also had a nice long test drive before I purchased. I also received a free initial oil change, which took 1.5 hours on a Saturday morning. Overall I give this experience a 4 because of the extra work I had to do and pay for once I purchased it even though I had purchased a zero deductible warranty, and because the sales staff were good to work with. Would definitely consider using this dealership again for another vehicle. More

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Thank you, Tyler and Jon, for exceptional service coordination! Thank you, Logan and Nathan, for important insights into the next generation of Audi vehicles! Thanks to an excellent technical team, e coordination! Thank you, Logan and Nathan, for important insights into the next generation of Audi vehicles! Thanks to an excellent technical team, experts in complex Audi technology! Andrew More

by STROWIAB Verified Customer Verified Customer

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Excellent service start to finish. Will definitely be going back in the future for our next vehicle. Will definitely be going back in the future for our next vehicle. More

by samuelaminor Verified Customer Verified Customer

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Horrible communication from the service department. Different departments passed blame around vs being apologetic. Took two months for issues to be taken care of. This all could have been completed but Different departments passed blame around vs being apologetic. Took two months for issues to be taken care of. This all could have been completed but instead my vehicle sat outside for over a week without anything being done to it. Service person argued that it wasn’t his fault even though he said multiple times he would call me back. Issues continued from there and went on for a while after that issue. All the issues were dealership caused and could have easily been avoided. Instead 2 months of headaches. More

by Spack508 Verified Customer Verified Customer

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