Drew Sonnentag

Our experience was great from the beginning to the end. Very professional team, experienced and very helpful. Our sales representative, Logan followed up with us multiple times afterwards to make sure if w Very professional team, experienced and very helpful. Our sales representative, Logan followed up with us multiple times afterwards to make sure if we had any questions he was there to help. I highly recommend Logan Neid, he was amazing. More

by deniseducart Verified Customer Verified Customer

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Volkswagen of Eau Claire was wonderful. I was impressed by how nice and clean the building was. Nathan and Drew were friendly and efficient. I feel like Drew went above and beyond to get me I was impressed by how nice and clean the building was. Nathan and Drew were friendly and efficient. I feel like Drew went above and beyond to get me the car I wanted. They didn't have exactly what I wanted on the lot so he found it and within 2 days I was signing papers and driving it off the lot. Nathan worked hard trying to give me all the information I needed but all so not waste my time. With Volkswagen there is so much information needed and he spent the time explaining the ins and outs of the car to me. I appreciated the time he spent. More

by jtristarelectric Verified Customer Verified Customer

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Jackson Bush was amazing! !! He's personable, trustworthy, reliable, professional and communicates extremely well via text and over the phone. From beginning to end my entire e !! He's personable, trustworthy, reliable, professional and communicates extremely well via text and over the phone. From beginning to end my entire experience with him was awesome. I strongly recommend Jackson to anyone looking to purchase a vehicle from Eau Claire!!! More

by stanfamly Verified Customer Verified Customer

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Amazing experience. Worked with me on my trade. Showed me all the car features even though he was supposed to be clocked out and gone already. Stayed late to make sure I Worked with me on my trade. Showed me all the car features even though he was supposed to be clocked out and gone already. Stayed late to make sure I was comfortable with my vehicle. More

by sanderson1021 Verified Customer Verified Customer

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The test drive was very informative. When I purchased the vehicle, I knew of the features and how to use them right away. Jackson was very knowledgeable. When I purchased the vehicle, I knew of the features and how to use them right away. Jackson was very knowledgeable. More

by dmessman Verified Customer Verified Customer

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My experience was excellent. Everyone was very friendly and extremely helpful walking me through my first lease. Thank You again! Everyone was very friendly and extremely helpful walking me through my first lease. Thank You again! More

by jenna.huls6 Verified Customer Verified Customer

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Logan was WONDERFUL! !! He provided informative and thoughtful advice during our ‘consideration phase’ of a new vehicle!! Would highly recommend to friends and family. !! He provided informative and thoughtful advice during our ‘consideration phase’ of a new vehicle!! Would highly recommend to friends and family. VERY happy with the shopping experience and LOVE our beautiful new VW Cross Sport! More

by jodie.ak87 Verified Customer Verified Customer

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Very professional, knowledgeable, courteous, confident, and promoted his employer. We were very satisfied and pleased. and promoted his employer. We were very satisfied and pleased. More

by lpodgornik Verified Customer Verified Customer

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Very knowledgeable, professional, patient, courtesy, and cordial. This young man is top-notch! Also a huge kudos to Drew! He is a huge asset to your company as well! cordial. This young man is top-notch! Also a huge kudos to Drew! He is a huge asset to your company as well! More

by lpodgornik Verified Customer Verified Customer

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I purchased a 2020 Chevy and it was a mostly positive experience. Sales staff were very nice, price was fair, and overall the only pressure I felt at any time was when I was being sold all the extras: wa experience. Sales staff were very nice, price was fair, and overall the only pressure I felt at any time was when I was being sold all the extras: warranty, etc. However, their pre-sale inspection does not cover "maintenance" issues. For me, this meant that after I purchased the car I had to also pay for the following: - floor mats (unexpectedly the car did not come with any floor mats) - extra key fob (only came with one) - cabin and engine air filters - transmission fluid drain and recharge (which was apparently quite overdue as the fluid was black, according to my trusted personal mechanic) Fortunately the sales manager was wonderful to work with and was able to timely negotiate 50% of my costs for the transmission fluid work and engine air filter, which felt mostly fair. Hard to imagine transmission fluid not being checked as part of their inspection prior to sale of any used vehicle. No other significant issues were discovered by my mechanic. Positives: Love that they delivered to my house out of town at no extra cost. Also had a nice long test drive before I purchased. I also received a free initial oil change, which took 1.5 hours on a Saturday morning. Overall I give this experience a 4 because of the extra work I had to do and pay for once I purchased it even though I had purchased a zero deductible warranty, and because the sales staff were good to work with. Would definitely consider using this dealership again for another vehicle. More

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