Drew Poppler
Drew Poppler at Folsom Lake Nissan

Drew Poppler | Page 3

Service Advisor

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

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4.9
85 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

21 yrs, 5 mos

4.9

85 Reviews

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85 Reviews of Drew Poppler

October 14, 2026

Dealership Rating
Employee Rating

The service was excellent drew, kept in touch with me and ask me specific questions about what I want done and generally made the experience very pleasant. He gets a gold star. More

by GROVE2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2026

Folsom Lake Nissan responded

Your note about Drew keeping in touch and asking specific questions embodies our approach to attentive service. Drew is honored to earn a gold star, and knowing the service on your Nissan Rogue was pleasant means a great deal to us.

October 08, 2026

Dealership Rating
Employee Rating

Excellent service he explained the service I was given and also told me where I could see the pictures of the service. More

by NUT_BROWN3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 08, 2026

Folsom Lake Nissan responded

Knowing that Drew’s clear overview of the work and directions to view the photos was helpful means a lot to our service team. We’re glad the service on your Nissan Versa went smoothly, and we appreciate you sharing your experience.

October 08, 2026

Dealership Rating
Employee Rating

I like Folsom dealership better than Elk Grove and very nice people right there . And not a long wait More

by DEONECLAY51
Service Price Transparency
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Recommend Dealer
Yes
Oct 08, 2026

Folsom Lake Nissan responded

We’re glad the wait was short and our team provided friendly service during your Nissan Sentra visit. Thank you for choosing our dealership and preferring us over Elk Grove.

October 07, 2026

Dealership Rating
Employee Rating

Javier was very professional when he took my call to set up an appointment. Once I arrived, Drew greeted me and was very caring and professional. The overall customer service I received was excellent. I am More

by PSMITH4U
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Quiroz

Oct 08, 2026

Folsom Lake Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Folsom Lake Nissan.

September 29, 2026

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Javier was able to fix my issue with my nissan rogue in a timely manner Great service and personal attention More

by SKVKID
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Javier Quiroz

Sep 29, 2026

Folsom Lake Nissan responded

We’re glad Javier could resolve the issue on your Rogue Sport promptly. Hearing you valued the personal attention means a lot to our service team.

September 26, 2026

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I appreciated the service team’s commitment to diagnosing the issue with my Nissan Leaf. More

by Scott Allen
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Quiroz

Sep 26, 2026

Folsom Lake Nissan responded

We’re glad our service team’s dedication to diagnosing the issue with your Nissan Leaf resonated with you. Hearing that you appreciated our commitment to thorough diagnosis means a lot to our team.

September 26, 2026

Dealership Rating
Employee Rating

I was provided a ride home while my work would be done. I was accepted as a walk-in which was good. They accepted another dealership coupon for service discount. So I could stay local and give business to More

by joe.kepiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson

Sep 26, 2026

Folsom Lake Nissan responded

We’re glad the ride home and walk-in service kept things convenient for you. Our team is pleased we could accept that outside coupon toward service on your Nissan Rogue. Your compliments and five-star rating mean a great deal to our service department.

September 22, 2026

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Employee Rating

Always a pleasure getting my family’s Rogue serviced here. Excellent customer service and communication everytime! More

by BMariano
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Folsom Lake Nissan responded

Knowing that each time you bring in your family’s Nissan Rogue for service is always a pleasure means a lot to our service department. Your kind words about our customer care and clear communication mean a great deal to us.

September 19, 2026

Dealership Rating
Employee Rating

It was a last minute fix and everyone was great and very quick quick quick quick More

by BIGDLUCKY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 19, 2026

Folsom Lake Nissan responded

We’re glad the last-minute service on your Nissan Versa Note was handled swiftly and made a positive impression. Knowing our team could turn things around so quickly means a lot to us.

September 18, 2026

Dealership Rating
Employee Rating

Drew was helpful and communicated well. I also appreciated the complimentary Lyft. Thank you very much. More

by Scott Allen
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2026

Folsom Lake Nissan responded

Knowing that Drew communicated clearly and the complimentary Lyft provided convenience means a lot to our service team. We’re glad we could arrange the Lyft and provide service for your Nissan Leaf.

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