Drew Paris
Drew Paris at Lombard Ford
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Drew Paris

Service Dept Manager

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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4.6
149 Reviews
4.6

149 Reviews

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149 Reviews of Drew Paris

November 05, 2024

Dealership Rating
Employee Rating

The service team at Lombard is top notch. They were ready for my appointment and handled everything as planned. I was able to get back on the road a few minutes early. I travel an hour to uti More

by Bill G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Weir, George Fogarty

Nov 06, 2024

Lombard Ford responded

You're a favorite of ours. We appreciate your business and your attitude. We hope we'll be here for a long, long time and you will as well. Stay safe Bill! Your friends at Lombard Ford

October 11, 2024

Dealership Rating
Employee Rating

I was very satisfied with my 10k service on my F-150. Service team was very kind and helpful. More

by aszak3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg, Robert Boudreau

Oct 14, 2024

Lombard Ford responded

A hundred thanks to you for sharing your impression of our Service Dept. The guys are always humbled to learn they have done a good job. Take care and we'll see you next visit. Your friends at Lombard Ford

September 26, 2024

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Lombard and its employees are always nice, I enjoy having my car serviced there. Nice waiting room, snacks, wi-fi. Like having a personal office. More

by Anniegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg, Robert Boudreau

Sep 27, 2024

Lombard Ford responded

We can't thank you enough for taking the time to let us know how much you enjoy visiting us. We truly appreciate you and your business. Stay safe! Your friends at Lombard Ford

September 17, 2024

Dealership Rating
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Drew and his crew took great care of me and my truck. Very responsive and prompt. More

by Jsyolles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Lombard Ford responded

That's what we like to hear! Thank you for having us as your Service Center. We truly appreciate your business! See you next visit. Your friends at Lombard Ford

August 24, 2024

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I had my Shelby GT350 serviced at Lombard. Drew and his team were professional and were extremely helpful through the entire process. Drew and his team were very attentive to my needs and sho More

by Bill G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Lombard Ford responded

Hello Bill. We love Mustangs here at Lombard Ford and want you to love them just as much. Sounds like you do by taking such good care of it. Thank you for your patronage sir! Your friends at Lombard Ford

August 19, 2024

Dealership Rating
Employee Rating

We are so happy we chose to purchase our truck from Lombard.We will always be servicing our truck with you More

by Margiesdaycare123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg, Robert Boudreau

Aug 20, 2024

Lombard Ford responded

We're happy that you're happy! We also thank you for taking time out of your day to let us know how happy you are! See you in the future. Stay safe. Your friends at Lombard Ford

June 11, 2024

Dealership Rating
Employee Rating

I’ve been coming to Lombard Ford since I purchased my car from them. The service department is outstanding, and I drive a long way to just have my oil changed there. I tried one of those “Quick Stop” oil c More

by JDC58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg , Mike Manns

Jun 12, 2024

Lombard Ford responded

We cannot thank you enough for sharing your experience with us. We certainly try to please everyone. Sometimes we experience constraints, but for the most part we're happy when our customers are happy. Always a joy to service you. Take care and enjoy your summer. Your friends at Lombard Ford

May 20, 2024

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Employee Rating

Easy scheduling for the service for my vehicle. Very good service all the way around! More

by dfamato1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg, Robert Boudreau

May 21, 2024

Lombard Ford responded

We truly appreciate your business as well as you taking the time to let us know that you are satisfied. We do try to do our best! Thanks for your patronage and we look forward to assisting you in the future. Enjoy the summer holidays. Your friends at Lombard Ford

April 12, 2024

Dealership Rating
Employee Rating

Set up wait appointment for a oil change and tire rotation-Got me right in service was fine More

by mejones20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg

Apr 15, 2024

Lombard Ford responded

So glad we could get you an appointment in a timely manner. Thank you for your patronage. Your friends at Lombard Ford

April 01, 2024

Dealership Rating
Employee Rating

Staff at Lombard is top rate. A local dealership with a long history and an honest hardworking staff. The owner is personally involved and cares about his customers. More

by mbrault0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Greenberg

Apr 01, 2024

Lombard Ford responded

You're top rate your self. We sure have been here a long time, 42 years. We like to think we've got the knack of it now. ;) Thank you so much for entrusting us with your vehicle. Always a pleasure to see you. Your friends at Lombard Ford

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