Drew Field

Great experience overall! ! Drew Field went above and beyond for my new vehicle purchase. Can’t say enough to express how well the whole process went. I am completely satisfied ! Drew Field went above and beyond for my new vehicle purchase. Can’t say enough to express how well the whole process went. I am completely satisfied. More

by c2moon Verified Customer Verified Customer

Report | Print

Tom and Drew were both great to work with. A really great experience all around. A really great experience all around. More

by BRYAN.KOROLESKI Verified Customer Verified Customer

Report | Print

This was the second time that I have purchased a new truck from Leif Johnson Ford. Like my first experience seven years ago I am completely satisfied. My sales consultant, Drew Field, was fantastic. As truck from Leif Johnson Ford. Like my first experience seven years ago I am completely satisfied. My sales consultant, Drew Field, was fantastic. As soon as I approached the door he opened it and asked if there was anything he could do for me. I told him I was looking for a new truck and he was immediately on it. We spoke for a few minutes about my needs (type of truck, the capability that I need it to have, color, etc.) and within minutes he had the truck I was looking for ready to go for a test drive. He was very thorough and informative when going over the features of the truck, which I appreciated. Although this truck is similar to my last one there have been some major updates to the driver assistance technology on this thing that I was completely unaware of. While we were waiting for my trade in to be evaluated and financing approval he was very courteous and made a concerted effort to check in on me to see if I needed anything even though I kept leaving his desk to wander around and go outside. Drew had to leave as I was getting ready to go into the finance office and my wife arrived (no big deal at all, he had another obligation to attend to, completely understandable) but he still greeted her warmly, made sure that she was comfortable, and provided his full attention. Drew went out of his way the following day to meet my wife at her office and myself at home because we failed to sign the title to my trade in correctly. We really appreciate him going the literal extra mile for our mistake. The finance manager, John Dearing, was very informative and personable. He made the monotonous task of going over our options as quick and painless as possible and answered all of our questions, even the ones we didn't know we had. Once we finalized the paperwork Grayson Nickel assisted me with getting all of my things out of my old truck and even grabbed a screwdriver, removed the plates, and gave them to me at my request. He helped me setup the FordPass app and helped troubleshoot a couple of issues that I had with the app, there were a couple of curveballs that even he hadn't encountered (mostly due to the truck having been a courtesy vehicle) but we got through it quickly. Every time I have come to the dealership I have received excellent service and professional treatment. The same cannot be said for other dealerships in the area. The next time I need a truck I'll be going back to Leif Johnson. More

by M. Ratner Verified Customer Verified Customer

Report | Print

Drew and Jason worked with me to get my son in a new escape at a fair price escape at a fair price More

by GREGT909 Verified Customer Verified Customer

Report | Print

After adamantly telling me my trade in was only valued at 20K, they turned around and listed it for 31K. Very questionable business practice. I understand being in business to turn a profit, but deception sh 20K, they turned around and listed it for 31K. Very questionable business practice. I understand being in business to turn a profit, but deception shouldn’t be baked into the business plan. Because of that, I would never recommend Leif Johnson Ford to my family or friends. As far as the people I dealt with, I had no problems with anyone. Everyone was friendly and courteous. The only ones I had direct contact with were Drew Farmer, Jeff Cruz, and Wesley Staton. Those guys were just fine. I’ve been buying vehicles for 50 years now and the business hasn’t changed one bit! I don’t guess it ever will either. Wouldn’t it be nice to have an open, honest and transparent process so folks wouldn’t dread the experience? More

by evansjn Verified Customer Verified Customer

Report | Print

I recently posted that I was upset about my trade in with a new truck purchase. I received a call from the general manager concerning my posting and we had a very productive conversation during which she exp a new truck purchase. I received a call from the general manager concerning my posting and we had a very productive conversation during which she explained what had happened and expressed concern about my perception of how that part of the process had disappointed me. We both cleared the air around the trade in issue and I feel the need to clarify an important issue. I was never dissatisfied with any of my interactions with the staff at Leif Johnson. Everyone was courteous, friendly and professional throughout my experience with them. I wouldn’t hesitate to do business with Drew, Jeff, or Wesley in the future. I particularly appreciate the follow up phone call I got. I believe that speaks well of an organization that’s willing to own it and explain it when it comes to customer care. More

by evansjn Verified Customer Verified Customer

Report | Print

My experience at Leif Johnson was great! Both gentlemen I worked with were very kind and welcoming. They made the process smooth and quick. I love my new car! Both gentlemen I worked with were very kind and welcoming. They made the process smooth and quick. I love my new car! More

Report | Print

Great sales experience, team was accommodating and patient with our truck build. Delivery was less than average though, although that’s no the dealers fault we’d say. patient with our truck build. Delivery was less than average though, although that’s no the dealers fault we’d say. More

by JBALDY2020 Verified Customer Verified Customer

Report | Print

They are willing to work with you on finding your next vehicle and are awesome to work with. vehicle and are awesome to work with. More

by ferminnavarro75 Verified Customer Verified Customer

Report | Print

I could not be more pleased with the sales, service, and finance department at Leif Johnson Ford. Everyone is exceptional, especially Felecian and John Dearing. finance department at Leif Johnson Ford. Everyone is exceptional, especially Felecian and John Dearing. More

by anne15 Verified Customer Verified Customer

Report | Print