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Drew Bailey
Drew Bailey at Herb Chambers Ford of Braintree
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Drew Bailey

Service Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.9
120 Reviews
4.9

120 Reviews

Write a Review

120 Reviews of Drew Bailey

November 17, 2024

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Employee Rating

Service was professional, efficient, and they kept me updated throughout the process. Jake and Cindy are great! More

by mapp1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen, Paul Martin, Adam Smith, Jon Rydings , Jake Humberd

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Nov 19, 2024

Herb Chambers Ford of Braintree responded

We're delighted to hear that Jake and Cindy provided you with professional and efficient service at Herb Chambers Ford of Braintree. Keeping our customers informed is a top priority, so we're glad it made your experience positive!

October 29, 2024

Dealership Rating
Employee Rating

Great service very professional dealership Very accommodating service department vechicle was finished when promised Thank you More

by jlee1113@earthlink.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen, Paul Martin, Adam Smith, Jon Rydings

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Oct 30, 2024

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience with Herb Chambers Ford of Braintree! We're delighted to hear that our service team met your expectations and delivered on time. We appreciate the support!

July 18, 2024

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I always get good service when I bring my 2012 Focus here, and the service center staff are pleasant and easy to work with. They even got Ford to cover the replacement part needed! 🙂 More

by cordelia.winters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen, Paul Martin, Adam Smith, Jon Rydings

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Jul 18, 2024

Herb Chambers Ford of Braintree responded

We're delighted to hear that our service team at Herb Chambers Ford of Braintree always provides excellent care for your 2012 Focus. Thanks for sharing your positive feedback and please don't hesitate to reach out the next time we can be of assistance!

March 30, 2024

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My go to place for service and sales, everyone is so helpful. Thank you all. More

by Jennifersteen81jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams, Nathaniel Gamble, Jessica Reed, Courtney Blundell, Jack Nguyen, Paul Martin, Adam Smith , Jay Larkin

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Apr 01, 2024

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

February 17, 2024

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Employee Rating

Gentlemen and very helpful. Very knowledgeable and willing to answer any questions. Worthy of a raise in my opinion. More

by Paulhansen154@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen, Paul Martin, Adam Smith , Jay Larkin

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Feb 19, 2024

Herb Chambers Ford of Braintree responded

We're glad to know you found our team at Herb Chambers Ford of Braintree helpful and knowledgeable. Your feedback is appreciated, and we'll make sure it gets passed along!

February 16, 2024

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Employee Rating

Cindy was great, had my Explorer in for regular service and also a slow leak in one of my tires. All taken care of as I waited. It's nice to look around show room and the new Mustangs. Cindy very pleasa More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2024

Herb Chambers Ford of Braintree responded

Hi Brian, we're glad to know Cindy provided you with great service during your visit to Herb Chambers Ford of Braintree. We appreciate the positive feedback and hope to see you again soon! Drive safely!

February 12, 2024

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Employee Rating

I had a problem with engine oil light, sensor was relaxed and oil changed. Very happy with Derek and the Mechanic Dave Rossini. More

by Timmy827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek in Service

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Feb 12, 2024

Herb Chambers Ford of Braintree responded

We're glad to know Derek and Dave Rossini were able to assist with your engine oil light issue at Herb Chambers Ford of Braintree. Thanks for sharing your experience!

February 07, 2024

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Employee Rating

Great service. Needed oil change and some recalls on my 2022 F150. Very polite and prompt personnel. Highly recommended More

by jmavec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen, Paul Martin, Adam Smith , Jay Larkin

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Feb 08, 2024

Herb Chambers Ford of Braintree responded

We're glad to know you had a great experience with our service team at Herb Chambers Ford of Braintree! We appreciate your recommendation and look forward to assisting you in the future! Safe travels!

January 24, 2024

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Employee Rating

Such as great customer service experience. Everything was solved immediately. Matthew J is the best More

by Christy R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams, Eric Digirolamo, Nathaniel Gamble, Jessica Reed, Courtney Blundell, Jack Nguyen, Paul Martin, Adam Smith , Jay Larkin

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Jan 25, 2024

Herb Chambers Ford of Braintree responded

Thank you for the review, Christy! We're happy to hear Matthew took great care of you during your visit and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Herb Chambers Ford of Braintree Team

January 04, 2024

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Employee Rating

The crew was polite, managed expectations and the coffee was good. It was a pleasant experience and I will return there for next service . More

by Mary N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2024

Herb Chambers Ford of Braintree responded

Mary, we're glad to know you had a pleasant experience with our team at Herb Chambers Ford of Braintree. We look forward to seeing you for your next service visit!

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