Drayton Felts

the young man did an excellent job. he was honest, upfront, and timely. he made sure i got exactly what i wanted and i think we both left satisfied with the deal. he was honest, upfront, and timely. he made sure i got exactly what i wanted and i think we both left satisfied with the deal. More

by RMDKMYH Verified Customer Verified Customer

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They were very helpful. I feel they worked hard for me. They got what they wanted and I got the vehicle I wanted the way I wanted it. That’s a good thing I feel they worked hard for me. They got what they wanted and I got the vehicle I wanted the way I wanted it. That’s a good thing More

by LSHOTTS123.com Verified Customer Verified Customer

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Jacob and Jason were amazing. Firat time ever new car buyer and I would highly recommend to anyone. They have been super helpful and friendly. If I ever do this again for sure I w Firat time ever new car buyer and I would highly recommend to anyone. They have been super helpful and friendly. If I ever do this again for sure I would go back to freeman toyota. Super professional and jack was very helpful and very accommodating. Thank them for a great job and a very remarkable experience. More

by CALVIN0869 Verified Customer Verified Customer

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Drayton helped me find a 4Runner. Good honest, knowledgeable, low pressure approach. I recommend him without reservation. Good honest, knowledgeable, low pressure approach. I recommend him without reservation. More

by PAULDAVIDLOPEZ Verified Customer Verified Customer

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We had a nice experience throughout the buying process . The sales person Drayton was really helpful in helping us buy our first Toyota ! Hopefully in the future we can go back for another purchase. The sales person Drayton was really helpful in helping us buy our first Toyota ! Hopefully in the future we can go back for another purchase. More

by LIZETHSANDOVAL486 Verified Customer Verified Customer

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The purchase process was easy and understandable. However, the delivery process was convoluted and took an inordinate amount of time (3.5 hours). Even when I left there was more to come. I am confide However, the delivery process was convoluted and took an inordinate amount of time (3.5 hours). Even when I left there was more to come. I am confident that my case was an outlier and is not the norm but it does exhibit some weaknesses in the process. I made the deal with a very helpful, respectful and professional salesperson. However, he had to deal with the sales manager at each point in the process. I think that lead to a significant error by the team. The end result was that I did not get the truck I bought. Without any detailed knowledge of your sales process I think it would be appropriate to reevaluate it. If I bought a car from you online or came in off the street and paid the sticker price, it appears your process is set to work very well in that case. However, I had a trade, I wanted to negotiate the price and I was willing to pay cash for the car. The system couldn't respond to those variables and probably needs some work. Glad to discuss this in detail with senior management at your convenience. More

by bcarls Verified Customer Verified Customer

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Steve was courteous and fully explained the required service on my vehicle. It was completed on time and on cost. service on my vehicle. It was completed on time and on cost. More

by bcarls Verified Customer Verified Customer

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Drayton was a definite go to for my new truck purchase. This was my first time purchasing a Toyota so him explaining the bells and whistles made it an easy decision. This was my first time purchasing a Toyota so him explaining the bells and whistles made it an easy decision. More

by LIMON.RAMON Verified Customer Verified Customer

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will never buy a car from any one but freeman great place and people never had a prob and people never had a prob More

by JAMESBOND91961 Verified Customer Verified Customer

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