Doyala Hayes
Doyala Hayes at Capital Toyota, Inc.
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Doyala Hayes

Online Sales Assistant 423-499-6511

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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13 Reviews

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13 Reviews

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13 Reviews of Doyala Hayes

August 06, 2023

Dealership Rating
Employee Rating

Capital Toyota made buying a car easy and gave me confidence in who I was buying a car from. More

by chuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Painter, Trevor Rodick

Aug 10, 2023

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us at Capital Toyota! We're delighted to hear that your car-buying journey was made easy and that you felt confident in your decision to buy a car from us. We understand that buying a car is a significant decision, and we're pleased that we could provide you with a seamless and confident experience throughout the process. If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your car purchase. We value your trust and look forward to serving you again in the future.

February 10, 2023

Dealership Rating
Employee Rating

Reta Maynor was insanely helpful, positive and one of the easiest people to work with. Doyala Hayes sent me in the right direction at the beginning! Joe Kaufman guided me through the purchasing of the More

by Chrisstuckey1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reta Maynor, Joe Kaufman

Feb 10, 2023

Capital Toyota, Inc. responded

Welcome to the Capital Toyota Family and thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

June 25, 2022

Dealership Rating
Employee Rating

We had an amazing experience with Capital Toyota our sales person Trevor was very knowledgeable and helpful. We also appreciate the service department. This is our 4th Toyota purchase and we are very we More

by Kathy and Jerry Stiles
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lundeen , Trevor Lee Rodick Done an excellent job

Jun 30, 2022

Capital Toyota, Inc. responded

4th purchase! Thank you for being a valued part of the Capital Toyota Family!

June 25, 2022

Dealership Rating
Employee Rating

I have always had great experience with sales and service. All of the associates are great. Thanks to all. More

by Janethclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Capital Toyota, Inc. responded

You're welcome Janet and thank you for the 5-star review!

Jun 30, 2022

Janethclark responded

That would be fine.

March 26, 2022

Dealership Rating
Employee Rating

Let’s face it, the car market in 2022 is like the Wild West. I’ve been in contact with dealerships from Nashville to Atlanta with little luck. While I ended up buying a used vehicle from a different deale More

by fuamnach
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marquita Jones, Ashley Simmons , Faith Ann Conrady, Reta Maynor, Abey Taylor

Mar 28, 2022

Capital Toyota, Inc. responded

Thank you so much for sharing your experience with Capital Toyota. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you.

July 09, 2019

Dealership Rating
Employee Rating

Reta is AWESOME Reta Maynor is absolutely awesome. She went totally out of her way to help us get a new truck. I would recommend anyone to go see her if they are loo More

by I love my Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Cordell , Reta Maynor, Joe Kaufman

Jul 10, 2019

Capital Toyota, Inc. responded

We appreciate you taking the time to provide feedback from your visit with Reta! She will greatly appreciate your recommendation and the fact that she was able to exceed your expectations in helping you find a new truck. Thank you!

September 27, 2018

Dealership Rating
Employee Rating

Capital Toyota purchase experience Excellent sales person, Marco - worked hard to make sure all aspects of deal were agreeable to me. Very detailed sales process, many extras; extend More

by Fort O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Perez, Chris Smith

Sep 28, 2018

Capital Toyota, Inc. responded

Thanks for the feedback! At Capital Toyota, we strive for 100% customer satisfaction, and we're thrilled to hear that Marco and the rest of our sales team were able to provide you with such a great experience. We look forward to seeing you on your next visit!

September 01, 2018

Dealership Rating
Employee Rating

Good Place to buy. We just bought a new RAV4 XLE from Capitol Toyota, Chattanooga, TN. The whole experience was great. I would recommend anyone buying a vehicle to s More

by NEW TOYOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Emerson, Alicia Normand

Sep 06, 2018

Capital Toyota, Inc. responded

We're glad to hear that our team was able to deliver a top-notch car buying experience for you! Congrats on your new, shiny Toyota and please let us know if there is anything else we can do for you!

July 16, 2018

Dealership Rating
Employee Rating

New Truck Was looking into getting a larger truck and was able to purchase what I wanted in the process I wanted without feeling pressured to what I didn't want More

by newtn18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Perez , Travis Gray, Kevin Sannes

Jul 18, 2018

Capital Toyota, Inc. responded

That's great to hear! We're glad that you could upgrade your truck and we always want to create a no-pressure environment. Congratulations on your new truck and we look forward to seeing you again soon!

January 13, 2018

Dealership Rating
Employee Rating

Nice people all around! From the time I called and thoughout the purchase process I encountered nice people here. All the staff was great and Marquita is sweet lady. The car More

by T Roath
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Marquita Jones

Jan 15, 2018

Capital Toyota, Inc. responded

That's what we like to hear! We're thrilled that you had such a great experience working with our team. Please reach out if we can help you with anything else!

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