Douglas Wells | Page 26

Expert advice, professional, with a very personal touch This company and dealership are truly outstanding. This is our second car through Ray Catena. Our first salesman Bob Gold unfortunately passed away This company and dealership are truly outstanding. This is our second car through Ray Catena. Our first salesman Bob Gold unfortunately passed away recently. Bob was one of the finest sales people we have met in any business encounter. The torch was passed to Barry Martin, and we have had an equally superior experience. More

Report | Print

Paula is an exceptional Mercedes Benz specialist. She customized a car and payment that completely suited my needs. I travel out of state for her exceptional personal and professional expertise. She is a customized a car and payment that completely suited my needs. I travel out of state for her exceptional personal and professional expertise. She is a true asset to the MB Family. More

Report | Print

New lease experience. Ray Catena Mercedes Benz was very helpful every step of the way.Chuck Luciano was always there to answer all my questions. He was my sales person in 2 Ray Catena Mercedes Benz was very helpful every step of the way.Chuck Luciano was always there to answer all my questions. He was my sales person in 2016. More

Report | Print

Mike Laudani IS Customer Excellence Put the word “most” in front of words that describe the type of service Mike Laudani provides and you get most attentive; most customer focused; most Put the word “most” in front of words that describe the type of service Mike Laudani provides and you get most attentive; most customer focused; most excellent; most personable; most effective; most knowledgeable, most likely to get it done, just to name a few. Thank you Mike for 13 years of the most stellar service ever!. You're one of the most top reasons why I love Ray Catena Service. I always feel valued, listened to and understood. More

Report | Print

Excellent Customer Service! Paula is the best! She proved to be Knowledgeable, Patient Humorous and very Professional. My first Mercedes, won't be the last! I highly recommend th Paula is the best! She proved to be Knowledgeable, Patient Humorous and very Professional. My first Mercedes, won't be the last! I highly recommend this class A dealership and plan to refer friends and family. More

Report | Print

AMAZING SERVICE & VEHICLES! Ray Catena keeps the bar extremely high in customer service and vehicle selection. Our Saleswoman, Ms. Allyson Gutman and her Trainee, Joey, were phe Ray Catena keeps the bar extremely high in customer service and vehicle selection. Our Saleswoman, Ms. Allyson Gutman and her Trainee, Joey, were phenomenal. They had patience, professionalism, and explained everything thoroughly to my Parents. They were very friendly throughout the process, and yes, Ray Catena has the best coffee! They made purchasing a Mercedes Benz a wonderful experience. Thank you to Ray Catena's Manager Mr. Doug Wells, Ms. Gutman, and Joey for giving us a beautiful Mercedes! More

Report | Print

So the dealership is a scam. Giuseppe and the General Manager, just wasted my time. I had asked for 10% of the invoice for a GT 63, Giuseppe, asked for my credit card to confirm my interest. I decided to Manager, just wasted my time. I had asked for 10% of the invoice for a GT 63, Giuseppe, asked for my credit card to confirm my interest. I decided to authorize $5,000 and the dealership gives me a final price which was $6,000 of 10% the invoice. The customer service is horrible and the General Manager put me on hold for 25 minutes and hung up on me without any dignity. More

Report | Print

Beyond 5 Star from beginning to end I have been a Ray Catena client for 18 years. This is my 9th Mercedes. Can not say enough good things about Allyson, Gutman, and Doug Wells. They go t I have been a Ray Catena client for 18 years. This is my 9th Mercedes. Can not say enough good things about Allyson, Gutman, and Doug Wells. They go the extra mile to make good things happen and insure I was satisfied throughout the process. I would not even consider going to another dealership or dealing with any other sales person. Ray Catena has a great organization and Doug and Allyson are a very big part of what makes it great. I'm a Ritz Carlton manager and know great customer care and service, Allyson and Doug hit all the marks. More

Report | Print

A Pleasure to work with, they were attentive and knowledgeable. They brought me the car and took back my expiring lease. It was a very seamless and enjoyable experience. Thanks guys!! knowledgeable. They brought me the car and took back my expiring lease. It was a very seamless and enjoyable experience. Thanks guys!! More

Report | Print

Service and professional Ray Catena and their salespeople especially Charles Luciano and Dave Wells were very helpful in the complicated decisions involved in buy a new car. A Ray Catena and their salespeople especially Charles Luciano and Dave Wells were very helpful in the complicated decisions involved in buy a new car. Also the dealership was hospitable and felt my feel comfortable More

Report | Print