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Douglas Curtis
Douglas Curtis at Hempstead Ford Lincoln
Refer Me

Douglas Curtis

General Sales Manager

Hempstead Ford Lincoln

301 N. Franklin St.
Hempstead, NY 11550

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4.7
253 Reviews

Dealership Experience

30 yrs, 11 mos

Industry Experience

33 yrs, 2 mos

Languages Spoken

English English

4.7

253 Reviews

Write a Review

253 Reviews of Douglas Curtis

January 28, 2025

Dealership Rating

not happy. car has been in the shop for 2 weeks after i bought it less than 2 months ago. More

by NYlongisland
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 29, 2025

Hempstead Ford Lincoln responded

We're very sorry to hear about this. Please contact the Service Manager, Oliver Czavar, at your earliest convenience so we can discuss this more. Thank you. Oliver Czavar: hempflservice@gmail.com 516-483-7200 EXT 101

Jan 31, 2025

Hempstead Ford Lincoln responded

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call us at (516) 483-7200 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

January 27, 2025

Dealership Rating
Employee Rating

Carmine is very nice and helpful. I would like to recommend him to ppl who’s looking for a sales person for help. More

by Czheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dina Vella , Carmine

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Jan 29, 2025

Hempstead Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 26, 2025

Dealership Rating
Employee Rating

The Dealership was very helpful and supportive. Mr. Berto was excellent. I am very satisfied. More

by hannanj
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Dina Vella , John Berto.

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Jan 27, 2025

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

December 12, 2024

Dealership Rating
Employee Rating

I was greeted immediately; my service adviser was friendly & professional, & saw to it that all my concerns were addressed More

by llidon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Vella , Rich Fiedler

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Dec 13, 2024

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

November 29, 2024

Dealership Rating
Employee Rating

Very prompt service and excellent waiting area. Free car wash as well. Could not be happier. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Vella

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Dec 04, 2024

Hempstead Ford Lincoln responded

Hi Dan, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 28, 2024

Dealership Rating
Employee Rating

Professional, friendly and efficient service. Going the extra step to ensure customer satisfaction is paramount. More

by ljays96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 04, 2024

Hempstead Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 11, 2024

Dealership Rating
Employee Rating

Just picked up my new Ford Edge Titanium. John Talt, my sales rep couldn’t have been nicer. No hassles or nonsense that you can get at other dealerships. Everyone there was great. Highly reco More

by NB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Talt

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Nov 11, 2024

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 26, 2024

Dealership Rating
Employee Rating

I have been bringing my vehicle in for service since I purchased it in 2017. I am very impressed with your Service Dept. I would bring my vehicle in and wait…always was done in a timely manner. I just too More

by Roxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Vella

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Sep 26, 2024

Hempstead Ford Lincoln responded

Roxy - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 09, 2024

Dealership Rating
Employee Rating

Efficient and pleasant service. Friendly employees. Valet service communication was great Will use again end More

by mgm3804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 09, 2024

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

July 06, 2024

Dealership Rating
Employee Rating

good service , nice responsible people ,good customer service i have done , recall and general service More

by jaimejetvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Wunderlich

Report | Print
Jul 10, 2024

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

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