Douglas Curtis
Douglas Curtis at Hempstead Ford Lincoln
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Douglas Curtis

General Sales Manager

Hempstead Ford Lincoln

301 N. Franklin St.
Hempstead, NY 11550

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4.7
247 Reviews

Dealership Experience

30 yrs, 8 mos

Industry Experience

32 yrs, 11 mos

Languages Spoken

English English

4.7

247 Reviews

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247 Reviews of Douglas Curtis

November 11, 2024

Dealership Rating
Employee Rating

Just picked up my new Ford Edge Titanium. John Talt, my sales rep couldn’t have been nicer. No hassles or nonsense that you can get at other dealerships. Everyone there was great. Highly reco More

by NB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Talt

Nov 11, 2024

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 26, 2024

Dealership Rating
Employee Rating

I have been bringing my vehicle in for service since I purchased it in 2017. I am very impressed with your Service Dept. I would bring my vehicle in and wait…always was done in a timely manner. I just too More

by Roxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Vella

Sep 26, 2024

Hempstead Ford Lincoln responded

Roxy - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 09, 2024

Dealership Rating
Employee Rating

Efficient and pleasant service. Friendly employees. Valet service communication was great Will use again end More

by mgm3804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

July 06, 2024

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Employee Rating

good service , nice responsible people ,good customer service i have done , recall and general service More

by jaimejetvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Wunderlich

Jul 10, 2024

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

May 23, 2024

Dealership Rating
Employee Rating

The worst, most dishonest dealership I’ve ever dealt with. I leased a 2018 and 2021 F150 truck from them. Their service department damaged both of them. The 2018 went in for a warranty repair. They tr More

by MikeC
Recommend Dealer
No

Other Employees Tagged: John Talt

May 28, 2024

Hempstead Ford Lincoln responded

Michael - We're sorry to hear about your unfavorable experience. At times, it may be in the best interest of all parties involved to part ways. We sincerely wish you the best of luck with your vehicle!

May 28, 2024

MikeC responded

It’s always best for a dealership to own up to their faults. To apologize for damage they’ve done and try to make amends. Hempstead Ford’s policy is for customers to fall in line and just accept whatever damage they do to customer’s vehicles. There is absolutely no remorse on your part. And no attempt by management to reimburse for lost lease time or lost wages because a work truck is sitting for months in a shop to fix the damage your service department did. The only thing I’ve ever received are lies from John Talt about covering lost months on my lease. Hempstead Ford never paid a single one of them. The worst is the audacity of Douglas Curtis to say don’t come back here. He should have been saying how can we make good on our mistakes. Instead he acts like a corrupt thug.

May 21, 2024

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Employee Rating

After my wife and I picked-out a new Lincoln Corsair Grand Touring, Doug and Dimitri made the entire transaction incredibly easy. The paperwork process was quick, the car was perfectly detailed and all More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dina Vella , Dimitri Stavrakopoulos

May 23, 2024

Hempstead Ford Lincoln responded

Ken - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

April 16, 2024

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Employee Rating

Been going there for over 20 years been dealing with the same person (John Berto) it’s hard to find a car dealer you can trust!! That why i go there!! More

by frankymag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Berto

Apr 18, 2024

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

April 14, 2024

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Employee Rating

Makes buying or leasing a vehicle a pleasure, we have leased or purchased 6 vehicles from Frank at Hempstead Ford. More

by DR McGarry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dina Vella , Frank Romeo

Apr 15, 2024

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

April 02, 2024

Dealership Rating
Employee Rating

Everyone was very kind and friendly. Marc who was our salesman went beyond our expectations. Marc is a very valuable employee. Thank you Marc for all your help and support. More

by gringomd1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc

Apr 10, 2024

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

February 18, 2024

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Employee Rating

They made my purchase of a new car an excellent one due to the professional salesman and finance department that explained and answered my every question More

by fmjs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dina Vella , Dennis Cullen

Feb 19, 2024

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

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