Douglas Boulanger
Douglas Boulanger at Ken Ganley Westside Imports
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Douglas Boulanger

Internet Sales Director

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.4
49 Reviews

I have been in the car business since 2014. I have experience as a sales consultant, internet manager, business development manager, finance manager, and sales manager. I grew up and currently live in Westlake Ohio. I have worked on both sides of town through my career, and can help anyone in the Cleveland Area.

Dealership Experience

4 yrs, 3 mos

Industry Experience

20 yrs, 1 mo

Languages Spoken

English English

4.4

49 Reviews

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49 Reviews of Douglas Boulanger

November 26, 2024

Dealership Rating
Employee Rating

Negative Equity drama - they worked to find a vehicle that would work for the situation. Sonja and Carlos were amazing !!! They both have the patience of saints! Would highly recommend this dealership More

by wen_d
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 26, 2024

Dealership Rating
Employee Rating

I’ve already, twice , contacted u with my complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previou More

by PATRICIA-STROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 10, 2024

Ken Ganley Westside Imports responded

We have no record of you doing business with us. Please give us a call to discuss your issues. 440-734-2000

November 21, 2024

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Employee Rating

It is a pleasant place to buy a car. The salesman and the rest of the staffs have been really professional and helpful. Thanks for everything More

by HOUSSAINMISHKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 20, 2024

Dealership Rating
Employee Rating

Very good service department. They really treat you like they are happy to help, most places these days act like they're doing you a favor. More

by kenrgee1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 14, 2024

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Employee Rating

I was greeted well and treated with respect. I felt that the service was of quality and effective. More

by JRYANKENY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 04, 2024

Dealership Rating
Employee Rating

Very respectful, honest and Very much caring. The whole process was very smooth and stress free More

by LOAI.ASAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

October 20, 2024

Dealership Rating
Employee Rating

Other than Sonja being helpful and great it was horrible. I was mislead in my trade in value by Chad Musiek. Being my second car with them I felt taken advantage of and won’t be getting a car from them again More

by Ameer Najjar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlo Matos, Louis Cheers, Sonja Jovanovic , Chad Musiek

May 17, 2024

Dealership Rating
Employee Rating

Very helpful and paperwork went smoothly. Love my VW Atlas. Matt was extremely knowledgeable about my car. More

by calm85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2024

Ken Ganley Westside Imports responded

Enjoy your new Atlas. We appreciate your business!

January 17, 2024

Dealership Rating
Employee Rating

This is the fourth hyundai I've gotten there and my latest purchase was not very transparent with all sorts of miscues. More

by timras08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Louis Cheers, Chris Wheatley , Trey Keyes, Karen Davis

December 06, 2023

Dealership Rating
Employee Rating

Followed through on their word took a little longer but worth the wait for me More

by LOLITA.HARRIS1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma , Bosko Gasic

Dec 08, 2023

Ken Ganley Westside Imports responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 08, 2023

Ken Ganley Westside Imports responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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