Doug Updike
Doug Updike at Gloucester Toyota

Doug Updike

Service Manager

Gloucester Toyota

6357 George Washington Memorial Hwy
Gloucester, VA 23061

5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Doug Updike

March 19, 2024

Dealership Rating
Employee Rating

Don Parks is a great salesman to do business with. Treated us with great respect and handled the business very professionally. I cannot say enough about the customer service that the entire team displ More

by barrett8411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Flynn, Don Parks

February 25, 2024

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A recent service checkup was going to take 2. 5 hours because i added a wheel alignment and a vehicle recall service. The service department was kind enough to take me to and later pick me up, at More

by js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2024

Dealership Rating
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Gloucester Toyota is #1 in my book. Doug, the service manager, and staff were very friendly and knowledgeable. They scheduled me on very short notice, and got me in and out quickly. An More

by johnsonkristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Rivera

September 21, 2023

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Employee Rating

We started with Gloucester Toyota in 2015 when we purchased our RAV4 and then in March we purchased our 2023 Highlander which, as the main driver, I am very pleased with it. All employees are always More

by Gen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 26, 2023

Dealership Rating
Employee Rating

Aug 25 The Service is really great group was in and out really fast.I would like to thank Doug and his group. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 05, 2023

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Employee Rating

I always receive prompt and courteous service when I bring in any of my vehicles. They don’t try to sell unnecessary repairs. My vehicle has always been done when promised or earlier. It is worth it to More

by Annie H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Rivera

July 21, 2023

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Employee Rating

Always satisfied with the customer service and quality of the service department. Having people you can count on makes the unwelcome surprise of car repair a little more bearable. More

by PMPenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Rivera, Justin McAndrews, Angus Schober , Shirley Winter, All the service techs!

March 28, 2023

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Employee Rating

Staff is very helpful and courteous. They provide excellent prompt service every time. I have purchased two vehicles from Gloucester Toyota and will likely make my next purchase there ag More

by JP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin McAndrews , Cecil Keemer

January 06, 2022

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Employee Rating

Great service, but most important, great people. Bought three cars and two trucks, wouldn’t go anywhere else. Go Gloucester Toyota, my team! More

by Ricketyrails
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Holly Rivera, Justin McAndrews, Angus Schober , Shirley Winter

August 21, 2021

Dealership Rating
Employee Rating

Great service, friendly and fast, details of services needed before starting work, car left clean as received! Highly recommended! Team members work together as one team! More

by Cdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin McAndrews, Angus Schober

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