Doug Updike
Service Manager
Gloucester Toyota
6357 George Washington Memorial Hwy
Gloucester, VA 23061
15 Reviews
Write a Review15 Reviews of Doug Updike
March 19, 2024
Don Parks is a great salesman to do business with. Treated us with great respect and handled the business very professionally. I cannot say enough about the customer service that the entire team displ Treated us with great respect and handled the business very professionally. I cannot say enough about the customer service that the entire team displayed during the process of purchasing our car. More
Other Employees Tagged: Jeff Flynn, Don Parks
February 25, 2024
A recent service checkup was going to take 2. 5 hours because i added a wheel alignment and a vehicle recall service. The service department was kind enough to take me to and later pick me up, at 5 hours because i added a wheel alignment and a vehicle recall service. The service department was kind enough to take me to and later pick me up, at a local wellness/exercise center, so i could make better use of my time. Thank you. More
February 01, 2024
Gloucester Toyota is #1 in my book. Doug, the service manager, and staff were very friendly and knowledgeable. They scheduled me on very short notice, and got me in and out quickly. An Doug, the service manager, and staff were very friendly and knowledgeable. They scheduled me on very short notice, and got me in and out quickly. And, they took the time to thoroughly explain the issue. You are in good hands with Doug and his team!!!! More
Other Employees Tagged: Holly Rivera
September 21, 2023
We started with Gloucester Toyota in 2015 when we purchased our RAV4 and then in March we purchased our 2023 Highlander which, as the main driver, I am very pleased with it. All employees are always purchased our RAV4 and then in March we purchased our 2023 Highlander which, as the main driver, I am very pleased with it. All employees are always very friendly and helpful. More
Other Employees Tagged: Cameron Barrow, Holly Rivera, Justin McAndrews, Brian Tate, Angus Schober, Jeff Flynn, Tony Rhodes , Shirley Winter
August 26, 2023
Aug 25 The Service is really great group was in and out really fast.I would like to thank Doug and his group. out really fast.I would like to thank Doug and his group. More
Other Employees Tagged: Anne Earman, Holly Rivera, Justin McAndrews, Angus Schober , Shirley Winter
August 05, 2023
I always receive prompt and courteous service when I bring in any of my vehicles. They don’t try to sell unnecessary repairs. My vehicle has always been done when promised or earlier. It is worth it to bring in any of my vehicles. They don’t try to sell unnecessary repairs. My vehicle has always been done when promised or earlier. It is worth it to me to drive 22 miles away from home to know that the job will be done right. I am very pleased with my recent visit again. Thank you Gloucester Toyota for your professionalism and commitment to excellence. Other businesses should model themselves after you. More
Other Employees Tagged: Holly Rivera
July 21, 2023
Always satisfied with the customer service and quality of the service department. Having people you can count on makes the unwelcome surprise of car repair a little more bearable. the service department. Having people you can count on makes the unwelcome surprise of car repair a little more bearable. More
Other Employees Tagged: Holly Rivera, Justin McAndrews, Angus Schober , Shirley Winter, All the service techs!
March 28, 2023
Staff is very helpful and courteous. They provide excellent prompt service every time. I have purchased two vehicles from Gloucester Toyota and will likely make my next purchase there ag They provide excellent prompt service every time. I have purchased two vehicles from Gloucester Toyota and will likely make my next purchase there again. Very pleased. More
Other Employees Tagged: Justin McAndrews , Cecil Keemer
January 06, 2022
Great service, but most important, great people. Bought three cars and two trucks, wouldn’t go anywhere else. Go Gloucester Toyota, my team! three cars and two trucks, wouldn’t go anywhere else. Go Gloucester Toyota, my team! More
Other Employees Tagged: Holly Rivera, Justin McAndrews, Angus Schober , Shirley Winter
August 21, 2021
Great service, friendly and fast, details of services needed before starting work, car left clean as received! Highly recommended! Team members work together as one team! needed before starting work, car left clean as received! Highly recommended! Team members work together as one team! More
Other Employees Tagged: Justin McAndrews, Angus Schober