Doug Trappe
Mazda Certified Internet Sales Manager
CardinaleWay Mazda Mesa
6343 E Test Dr
Mesa, AZ 85206
29 Reviews
Write a Review29 Reviews of Doug Trappe
August 01, 2024
I found the listing on cars. com for a clean white 2020 Convirtable Chevy Camero. I made contact with Chase, then I drove in from Tucson. Chase stayed in communication with me th com for a clean white 2020 Convirtable Chevy Camero. I made contact with Chase, then I drove in from Tucson. Chase stayed in communication with me through text messages. He was patient, low pressure, but let me know he was there with the Camero. Got there kind of late like 4pm. When I got there, he had the car ready for me, freshly rinsed off. He greeted me with a smile, a firm handshake, and the car-facts report. Took my my driver's license for a quick copy and we were off to test drive the sleek, clean, white convertible Chevy Camero. 🙌 But before that he offered me to take my choice of a cold beverage, and I definitely took him on on his offer and got a diet coke. He didn't tell me where to drive or not to drive. He stated that I should feel very free to jump on the free way. Very easy going young guy. Very friendly. As we were driving, he gave me confidence when he told me that they do a 140 point inspection (if I'm not mistaken on the number of points) We came back, and got started on the paper work. My financial profile isn't the most ideal but after a bit of time and some resourceful tenacity, they were able to get me approved. They let me leave my Camry I came to the dealership in, there at the dealership inside the gates overnight. As we were buttoning up the paperwork, it began to rain. Chase was there with an umbrella to walk me to my (new to me) 2020 White Convertible Chevy Camero! Oh yeah! One of the most memorable moments of my life! Thank you Chase! More
Other Employees Tagged: Chris Mankin, Chase Parker
January 29, 2024
Everything about the car buying experience was great. Thank goodness we were directed to Matt. He's knowledgeable about all the vehicles and was very kind and patient while helping us decide on the CX-5. Thank goodness we were directed to Matt. He's knowledgeable about all the vehicles and was very kind and patient while helping us decide on the CX-5. More
Other Employees Tagged: Matt Shelton, Chris Mankin
January 27, 2024
I’ve been a customer of Cardinale for the past 8 years and have leased or purchased 5 vehicles. The team is knowledgeable and personable and helped me find the perfect car for my daughter during the time and have leased or purchased 5 vehicles. The team is knowledgeable and personable and helped me find the perfect car for my daughter during the time when there was a car shortage and empty car lots. The team consistently searched and continued to follow up with me until they were finally able to find a car. It’s not often that you get to work with a car dealership that treats you like a friend and not just a number. I will be a customer for a very long time! More
Other Employees Tagged: Chris Mankin, Corrie Wright, Billy Daniels , Antonio Rodriguez
January 07, 2024
Get product- great employee’s and was in and out very quickly!! Financing was great and Riley our salesperson was great!! quickly!! Financing was great and Riley our salesperson was great!! More
Other Employees Tagged: Riley Shoop
December 30, 2023
Friendly and straightforward sales staff. They made the car buying experience less stressful. Thank you. They made the car buying experience less stressful. Thank you. More
Other Employees Tagged: Gerardo Grijalva
December 26, 2023
This dealership is very transparent with their car prices. Gerardo was very friendly, knowledgeable, and thorough in his explanation of the vehicle's features. prices. Gerardo was very friendly, knowledgeable, and thorough in his explanation of the vehicle's features. More
Other Employees Tagged: Gerardo Grijalva
December 05, 2023
We just purchased our second CardinaleWay Mazda from Gerardo. There are good companies and great ones - likewise, good teams and great ones. It's truly fun (and a bit exciting) to work with a great comp Gerardo. There are good companies and great ones - likewise, good teams and great ones. It's truly fun (and a bit exciting) to work with a great company and team. Respectful, considerate collaboration promotes surprisingly successful solutions, and our car buying experiences with Gerardo and team have exceeded all expectations. The experience of buying a car is much more than simply buying a car. There are financial and emotional choices which shape our desires for sizes, shapes, features and functions. Consider the advantage of trusted collaborators such as Gerardo and the CardinaleWay team for making the best possible choice. And in the complex world of automobile sales and service, trust is precious - difficult to establish and maintain. Gerardo and CardinaleWay Mazda begin with trust. In his intuitive, collaborative style, Gerardo provides creative guidance, leveraging the CardinaleWay team, finding 'the way' through any obstacle. It was refreshingly pleasant to trust in Gerardo and the CardinaleWay team's integrity to make the best choice (twice now) and later recognize how it turned out better than expected. More
Other Employees Tagged: Gerardo Grijalva , Sergio Martinez
December 01, 2023
Amazing service, sales rep got my kids hot cocoa while they were waiting, overall excellent courtesy and customer service. they were waiting, overall excellent courtesy and customer service. More
Other Employees Tagged: Matt Shelton, Jerry Morgan, Chase Parker , Mike Belcourt, Cameron
November 15, 2023
Jason is awesome, if you're looking to buy a car this is your guy! He made the process seamless, was super nice and hilarious. Made me feel comfortable and explained everything in detail, which is important your guy! He made the process seamless, was super nice and hilarious. Made me feel comfortable and explained everything in detail, which is important during the transaction, had a great experience, highly recommend! More
Other Employees Tagged: Jason Poquette