42 Reviews
Write a Review42 Reviews of Doug Spivey
February 14, 2025
James Wood AutoPark is one the best dealerships around. The service department is awesome. Way to go guys thanks again. The service department is awesome. Way to go guys thanks again. More
Other Employees Tagged: Brandon Stolp, Gavynn Norris
January 10, 2025
Rachel always does an absolutely fantastic job when I take my vehicles in for service! take my vehicles in for service! More
Other Employees Tagged: Brandon Stolp , Rachel Alvey
December 04, 2024
Edwin and Doug were excellent at servicing my GMC on a Friday morning with very little wait time. Friday morning with very little wait time. More
Other Employees Tagged: Edwin Chan
November 03, 2024
Customer waiting area is nice. However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the servic However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the service writer to log in your car and set up the mechanic to do the work. My appointment was for an item that takes less than one hour for completion. I was there 3 hours and left without taking advantage of your. "Free Carwash" because I had already been there 3 HOURS. Please rethink your procedures. MY TIME IS ALSO VALUABLE!!! More
Other Employees Tagged: Jason Gattenby, Roger Musgrove, Jesse McWilliams , Denny Aldridge, Russ Ellis, Alex Gipson, Jeff Horn, Will Lewis, Mike Loch
October 31, 2024
Very responsive to email and phone calls. Great followup and help in scheduling hotels for an out of town purchase. We would make the 1000 Mike drive again to purchase from this dealership Great followup and help in scheduling hotels for an out of town purchase. We would make the 1000 Mike drive again to purchase from this dealership and JT More
Other Employees Tagged: Greg Spurgeon, Matt Taylor, TJ Smith
October 09, 2024
I've bought vehicles and used James Wood's Service for over a decade. I'm very happy, but do wonder why the standard service appointments take so long. An oil change and a tire rotation shouldn't take 3 t over a decade. I'm very happy, but do wonder why the standard service appointments take so long. An oil change and a tire rotation shouldn't take 3 to 4 hours. I will keep coming back. More
Other Employees Tagged: Christopher Douglas, Taylor Adams , Rachel Alvey, Franklin Wood
September 24, 2024
Excellent service! !! Excellent excellent excellent excellent customer service by all the team members and excellent !! Excellent excellent excellent excellent customer service by all the team members and excellent More
Other Employees Tagged: Gavynn Norris
August 09, 2024
Without a doubt, Gavynn Norris and Doug Spivey in the service department surpass the others I have dealt with at different dealerships. I have been bringing my vehicle to them for years and will continue service department surpass the others I have dealt with at different dealerships. I have been bringing my vehicle to them for years and will continue to do so as long as they are there. More
Other Employees Tagged: Gavynn Norris
July 08, 2024
The people always treat you like a valued customer and keep you updated on your service progress keep you updated on your service progress More
Other Employees Tagged: Dee Ann Potendyk, Edwin Chan, Mike Belew , Will Lewis

