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Doug Settle
Refer Me
320 Reviews
It’s no surprise that service manager Doug Settle knows a lot about cars. As it turns out, he knows a thing or two about people, as well.Settle, who has worked at Don Ayres for 25 years, says it’s extremely important to be able to communicate with customers. “You have to listen to them and find out where the problem actually lies.”Sometimes that can be tricky. That’s why Settle and his employees often ride along with a customer, a move that ultimately helps them get to the root of a problem. Customers seem to appreciate their straightforward approach. Many are Honda loyalists, but they return to Don Ayres because they’ve come to expect a high level of service. “Customers are very loyal to our product, and it’s just as important for US to be as good as that product.”
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320 Reviews of Doug Settle
October 17, 2024
Concerned for safety Helps to make decisions about service Knows auto vocabulary when advising washed the car!! service Knows auto vocabulary when advising washed the car!! More
by Bill
Other Employees Tagged: Charles Suter, Paul Evans
August 30, 2024
Everyone was very helpful and Doug even set me up with a spot to grade papers! Courtney did a great job! spot to grade papers! Courtney did a great job! More
by Miyakols
Other Employees Tagged: Dillon Steenport, Courtney Crook
July 27, 2024
FAROD SHARIF PROVIDED ME EXCEPTIONAL CUSTOMER SERVICE. Everyone was friendly and knowledgeable and very helpful. Everyone was friendly and knowledgeable and very helpful. More
by HondaGal
Other Employees Tagged: Rick Squires, Kevin Cappelli, Jeremy Sullivan, John Broaden, Farod Sharif
June 15, 2024
I have dealt with Don Ayres for over 37 years, There salesmen and service people are excellent to deal with. Andy Hitzman, Doug Settlers, I have dealt with him for 37 years, and Jeremy Sullivan my serv salesmen and service people are excellent to deal with. Andy Hitzman, Doug Settlers, I have dealt with him for 37 years, and Jeremy Sullivan my service man. More
by r_schlup
Other Employees Tagged: Andy Hitzemann, Jeremy Sullivan
February 17, 2024
Doug Settle is exceptional. I would not buy any vehicle except a Honda, as long as Doug is at Don Ayres Honda. I can always trust him to make sure my vehicle is properly servic I would not buy any vehicle except a Honda, as long as Doug is at Don Ayres Honda. I can always trust him to make sure my vehicle is properly serviced. I cannot say enough good things about him! Jeremy is always helpful and thorough. More
by S.
Other Employees Tagged: Jeremy Sullivan
December 09, 2023
Excellent service from start to finish! I was kept updated on my vehicles progress through the process! Ron is a Knowledgeable advisor and a pleasure to deal with. I was kept updated on my vehicles progress through the process! Ron is a Knowledgeable advisor and a pleasure to deal with. More
by regimen.amid.0l
Other Employees Tagged: Ron Conner
November 29, 2023
Professional Service. Great Sales and Service Team!. Been working with Rick Kruger, Jeremy Sullivan and Doug Settle for over 20 years now. They have earned their excellent Great Sales and Service Team!. Been working with Rick Kruger, Jeremy Sullivan and Doug Settle for over 20 years now. They have earned their excellent reputation of being fair and detailed. More
by rtcavacini
Other Employees Tagged: Jeremy Sullivan, Chris Loeffler, Rick Kruger
July 01, 2023
It was a very good experience. Needed my van fixed, I knew where to go and they took good care of me. Needed my van fixed, I knew where to go and they took good care of me. More
by dsteenport
Other Employees Tagged: Kevin Cappelli, Dillon Steenport
June 21, 2023
I have been dealing with Don Ayres since 1980 and can honestly say I have never had one bad experience with any area of this dealership. Their sales staff are not pushy or aggressive and are helpful even honestly say I have never had one bad experience with any area of this dealership. Their sales staff are not pushy or aggressive and are helpful even after the sale, their service dept is always helpful no matter how minor the question and I totally trust their advice. I wouldn't go anywhere else! More
by lafagen
Other Employees Tagged: Andy Hitzemann , Pete Ort
May 14, 2023
Work hard to please. Provide a very high level of service. Couldn't be better. Provide a very high level of service. Couldn't be better. More
by kpgilman
Other Employees Tagged: Dillon Steenport
