Doug Schrader

It’s always been a pleasure doing business with this dealership. They treat you like family and their buying process is really efficient! Brian goes above and beyond to make sure all your needs are unde dealership. They treat you like family and their buying process is really efficient! Brian goes above and beyond to make sure all your needs are understood and that your satisfaction is reached as a customer. Thank you the entire management team as well for always being so welcoming. More

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Read the fine print I had bought a 2019 Chevy Silverado from them and when I was there to get the first initial deal set up I was told I was going to get 72 months 0% int I had bought a 2019 Chevy Silverado from them and when I was there to get the first initial deal set up I was told I was going to get 72 months 0% interest so that is the deal I thought I was getting didn't read the paper when signing assumed I was getting the said deal well come to find out I am 4.94% interest and they told me my bank couldn't beat 0% and that they had contacted them and my bank was going to give me 3.84% and actually never contacted and my bank will give me 3.4% so read fine print and double check numbers don't be a victim of assuming you are getting initial deal More

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NO TRICKS, NO NEGATIVE TO THE CUSTOMER, IT WAS A FUN TIME!!! I am a 100 percent service connected disabled veteran, and I have no mental capacity for bullPOOP, or nonsense. I had the horrible experience of shopp I am a 100 percent service connected disabled veteran, and I have no mental capacity for bullPOOP, or nonsense. I had the horrible experience of shopping five other local dealers. To include: three deals, and 5 trade appraisals at the five local Michigan dealers in the Birch Run, Flint, and Sterling Heights areas. The experience with Doug Schrader, the general sales manager, and Brandi Gee, sales professioanal, at Berger Chevrolet, as well as, Business Manger with Jace George was with zero railings of the blood pressure. Berger Chevrolet is a two hour drive for me, one way! For examples of calm interactions with the Berger Chevrolet personnel: no lies, no tricks, and no monkeying around with divergent bullPOOP stories. In fact, the basis of a good deal was held during the entire process; that root being defined as: clear, accurate, and concise communication. This was a first for me at a Chevrolet dealership in Michigan. Doug adhered to his advertisements on the website, which was also a first. Thank you for offering a relationship with GM Financial as well, Doug Schrader, as I think this will make for many more purchases from your high volume dealership. Thank you again to the extreme courtesy of my professional sales representative Brandi Gee when referring to my military service during our meet and greeting conversation, by simply asking, "Do you miss it" versus a series of invasive questions of what I did, where I was at, how many people I killed etc... as obviously 100 percent SCDV Veterans don't want to talk about that ever! THE VERY BEST EXPERIENCE EVER BUYING A NEW TRUCK WHERE I HAD NOT A SINGLE SPUR OF ANGER DUE TO MY DISABILITIES. THEY LOOKED ME IN THE EYE SO I COULD READ LIPS AND NEVER MISSED A WORD. I HAVE HAD FIVE CALLS NOW FROM OTHER DEALERS TRYING TO SELL A CAR BACKWARDS, AS IN THE NEXT WEEK. I AM EXTREMELY APPRECIATIVE OF MR. SCHRADER OFFERING A RELATIONSHIP WITH GM FINANCIAL, AS THIS IS HUGE FOR MY CONTINUING THE RELATIONSHIP AT BERGER CHEVROLET. THIS TEAM WAS VERY BUSY AND STILL TREATED ME WITH RESPECT AND DIGNITY. More

by C4HOT Verified Customer Verified Customer

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Great Experience! Berger - MJ and Doug in particular - were great! Knowledgeable, friendly, and helpful, they promptly answered all questions and allowed extended use o Berger - MJ and Doug in particular - were great! Knowledgeable, friendly, and helpful, they promptly answered all questions and allowed extended use of the truck for us to evaluate. MJ was a pleasure to deal with! More

by Patrick Burrell Verified Customer Verified Customer

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Great Dealership! We already knew what we wanted, and Mike and Doug did a great job finding it for us! Thanks for making the new car buying experience so nice! We already knew what we wanted, and Mike and Doug did a great job finding it for us! Thanks for making the new car buying experience so nice! More

by Dixie's Gary Verified Customer Verified Customer

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Sales Excellent service. Greatly appreciate the attention to detail by Doug the Sales Manager to resolve the issue of a defective tire on my new Chevy Equin Excellent service. Greatly appreciate the attention to detail by Doug the Sales Manager to resolve the issue of a defective tire on my new Chevy Equinox. More

by RBHURD Verified Customer Verified Customer

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very easy and made me feel comfortable I have bad credit and they made it painless to buy new, i would go back in a Minuit very professional and new how to work the car before i left I have bad credit and they made it painless to buy new, i would go back in a Minuit very professional and new how to work the car before i left More

by RONTEACHOUT Verified Customer Verified Customer

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2500 HD Purchase Excellent follow-up and easy to do business with, they were very accommodating. I would recommend to anyone looking to purchase a new car or truck. Excellent follow-up and easy to do business with, they were very accommodating. I would recommend to anyone looking to purchase a new car or truck. More

by TADEWILDT Verified Customer Verified Customer

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Just bought a new Colorado We are very satisfied with Berger and would not buy are vehicles any where else. The salesman are the best. They work with your schedule. We are very satisfied with Berger and would not buy are vehicles any where else. The salesman are the best. They work with your schedule. More

by KATHY_24117 Verified Customer Verified Customer

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Amazing Berger is absolutely amazing each and every time I do business with them! Jorge was a breeze to work with and Doug wow berger is very luck to have su Berger is absolutely amazing each and every time I do business with them! Jorge was a breeze to work with and Doug wow berger is very luck to have such an amazing man on their team! Then you go see cathy in the finance department which usually is scary signing your life for a new car but not with her, she will make the whole process fun somehow! I will always be a customer of berger thanks again all of you! More

by TOMYSTOLZ Verified Customer Verified Customer

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