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Doug Prince
Doug Prince at Mercedes-Benz of Grapevine

Doug Prince

Sales Experience Manager

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

5.0
92 Reviews
5.0

92 Reviews

Write a Review

92 Reviews of Doug Prince

March 28, 2024

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Employee Rating

Very professional, and thorough! The BEST in customer service! Made the entire process a very positive experience! More

by Melissa Frantz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jacob Negrescu

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May 28, 2023

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Excellent experience on two different occasions 5 years apart. Doug Prince went above and beyond for all our needs. Everyone we encountered were very pleasant and helpful. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Stanford , Bria Harrison

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May 25, 2023

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Employee Rating

Loved Doug and Larry The very best - love my car Doug helped me select - love More

by Karsnclements
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 26, 2023

Mercedes-Benz of Grapevine responded

Thank you for your kind review! We are happy to hear Doug and Larry provided you with a wonderful experience!

April 25, 2023

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Doug made our new purchase so quick and seamless. Absolutely in love with my new car! More

by justjodi20
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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March 27, 2023

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Doug Prince always goes above and beyond to satisfy my needs throughout the years I had been driving my Mercedes. More

by Marty McAuley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bata

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Mar 27, 2023

Marty McAuley responded

And as well as Kevin Bata in service department never has disappointed me.

Mar 28, 2023

Mercedes-Benz of Grapevine responded

Good morning, Marty! We know you were in the best hands with Doug and Kevin! We truly value you and appreciate you sharing your experience with us. We look forward to assisting you in the years to come here at Mercedes-Benz of Grapevine!

March 01, 2023

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Employee Rating

Excellent working with Doug Prince, who kept in contact throughout the ordering, manufacturing and shipping process. More

by alexk551
Purchase Time
Recommend Dealer
Yes
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December 08, 2022

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I have purchased 3 cars from Mercedes-Benz Grapevine this year. Each transaction was seamless and low pressure. More

by Nicolette
Sales Price Transparency
Recommend Dealer
Yes
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April 05, 2022

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Employee Rating

Doug was great and fantastic to work with. Dealership was friendly and helpful. Will definitely always go there first! More

by Kjirovec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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February 14, 2022

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Very professional. Honor commitments. Very efficient. Clean facility. Wonderful customer service. Great experience. Highly recommend. More

by vsmith468
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Feb 15, 2022

Mercedes-Benz of Grapevine responded

Thank you! We are glad we were able to provide you an Elevated Experience here at Mercedes-Benz of Grapevine! We look forward to helping you in the future!

April 14, 2021

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Employee Rating

Had a great experience with my new purchase with Dereck, Doug and Bria. I wanted to change from a sedan to SUV and they made it happen. I am enjoying my vehicle. I will always purchase from Mercedes-Benz More

by R.Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dereck Penrod , Bria Harrison

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Apr 16, 2021

Mercedes-Benz of Grapevine responded

Wow! We appreciate your kind words about our Avondale team at Mercedes-Benz of Grapevine. Also, thank you for allowing us to earn your trust and we are sure that Dereck, Doug, and Bria would love to continue elevating your experiences. Congrats on the sedan to SUV switch!

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