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Doug Phillips
Doug Phillips at Westside Lexus

Doug Phillips

Pre-Owned Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
102 Reviews

I am a native Houstonian that has been in the automotive industry since 1976. I have hands on experience in all aspects of the auto industry, from sales, service, parts, finance and management. I have been with Westside Lexus since 2006, and a "Top Performer" for our dealership.

4.8

102 Reviews

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Dealership Experience

18 yrs, 10 mos

Industry Experience

48 yrs, 3 mos

Specialties & Trainings

GM/Chrysler/Mitsubishi/Honda Dealer Management Grad

Lexus Master Certified

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102 Reviews of Doug Phillips

October 10, 2024

Dealership Rating
Employee Rating

Mr. Doug was wonderful, and Sterling in finance. I had such a wonderful experience that definitely changed my car buying experience in general. More

by cmen16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

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Oct 10, 2024

Westside Lexus responded

We're delighted to hear that Doug and Sterling made your experience at Westside Lexus a memorable one! Thank you for sharing, and we hope you enjoy every mile in your new car!

October 02, 2024

Dealership Rating
Employee Rating

Amazing customer service through ever step of the buying process! Absolutely positively love this place! More

by rozmino39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale McMullen, Dominic Thornton

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Oct 02, 2024

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that every step of your buying process was amazing at Westside Lexus. Enjoy your new vehicle!

September 18, 2024

Dealership Rating
Employee Rating

Fast, friendly, knowledgeable service every time I shop here. The sales and finance department are the best in the business. More

by regarcia762
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale McMullen, Christian Davidson, Sterling Sine

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Sep 19, 2024

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that our sales and finance teams at Westside Lexus consistently provide top-notch service. We look forward to serving you again in the future!

August 07, 2024

Dealership Rating
Employee Rating

My experience at Westside Lexus was a pleasure. Doug Phillips went out of his way to make my car buying and delivery seamless. I would recommend anyone looking to purchase a used vehicle to ask for More

by w5abz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Aug 07, 2024

Westside Lexus responded

Thank you for sharing your positive experience! We're delighted to hear that Doug made your car buying and delivery process seamless at Westside Lexus. We appreciate the recommendation and hope you're enjoying your new vehicle!

April 23, 2024

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Employee Rating

This is a totally professional organization with employees who demonstrate excellent customer service/satisfaction attitudes, knowledge, and skills. I recommend them and will use them again in the More

by JOYMY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson, Sterling Sine

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Apr 24, 2024

Westside Lexus responded

Joy, we're delighted to know that you had a positive experience with our team at Westside Lexus. Your recommendation means the world to us! We look forward to assisting you again in the future.

April 02, 2024

Dealership Rating
Employee Rating

very pleased with the service. Everyone was nice and got us what we wanted. Probably the best car shopping experience I have ever had. More

by stephen.holder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale McMullen, Christian Davidson

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Apr 02, 2024

Westside Lexus responded

Stephen, we're delighted to know you had a top-notch car shopping experience at Westside Lexus. Thanks for the positive feedback and enjoy your new ride!

March 15, 2024

Dealership Rating
Employee Rating

We dealt with Doug Phillips long distance from Austin to buy a 2015 Lexus GX, using the shipping company for our GX that he recommended. The entire experience was professional and a breeze thanks to Doug. More

by LRUPP0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 15, 2024

Westside Lexus responded

We're so glad to know that your long-distance purchase of the 2015 Lexus GX was a breeze with Doug and our team at Westside Lexus. We strive for professionalism and ease in all transactions, no matter where you are! Thanks for recommending us - enjoy your new ride!

March 04, 2024

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Employee Rating

The salesman was honest and genuine. He understood that it is much better to make a long term customer than a quick buck. More

by cynrich97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 04, 2024

Westside Lexus responded

We're so glad to know you had a positive experience with our sales team at Westside Lexus. We truly believe in building long-term relationships here, and we appreciate your recognition of that!

March 01, 2024

Dealership Rating
Employee Rating

We were recommended to Doug by a friend. Doug was very thorough and accommodating. He explained everything and showed us multiple vehicles and options. Overall, a very pleasant experienc More

by charlesCED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

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Mar 01, 2024

Westside Lexus responded

We're delighted to know that Doug was able to provide you with a thorough and pressure-free experience at Westside Lexus. We appreciate your feedback, thank you for choosing us!

February 15, 2024

Dealership Rating
Employee Rating

All good. All good. All good. All good. All good. All good. All good. All good. All good. All good. All good. All good. All good. All good. All good. All good. More

by clark_courtright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Feb 15, 2024

Westside Lexus responded

Clark, thank you for your review of Westside Lexus! We appreciate the feedback and hope to serve you again in the future!

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