Doug Laymon
Doug Laymon at Five Star Subaru of Grapevine
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Doug Laymon

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
385 Reviews

Doug has been in the automotive industry for 20 plus years and the past 13 years with Subaru. He has three beautiful children with his wife Elizabeth. When he has time to break away, he enjoys watching their kids play sports and checking out the latest movies.

Dealership Experience

5 yrs, 9 mos

Industry Experience

24 yrs, 9 mos

Languages Spoken

English English

4.9

385 Reviews

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385 Reviews of Doug Laymon

December 01, 2024

Dealership Rating
Employee Rating

Very pleased with this dealership and the services provided. They were respectful and very professional in every aspect of buying our car. More

by JLEVINE528
Recommend Dealer
Yes

Other Employees Tagged: Casey Pierce, Derek Adams

Dec 02, 2024

Five Star Subaru of Grapevine responded

Thank you for shopping at Five Star Subaru, JLEVINE528! We appreciate your business and your kind words in the review. We strive to provide exceptional service, and we remain available for your new car questions at 817-438-1700. We look forward to helping you enjoy your ride! Take care, David Cheney, General Sales Manager

November 24, 2024

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The service was excellent. This was one of the easiest car buying experiences I’ve had! More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Hacker

Nov 25, 2024

Five Star Subaru of Grapevine responded

Congratulations, K! At Five Star Subaru, we are focused on smooth transactions and we are happy to hear your shopping experience went so well. Reach Shane, Doug, or me at 817-438-1700. We continue to be here to help you with vehicle questions. Enjoy your ride! Best regards, David Cheney, General Sales Manager

November 22, 2024

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The entire staff at Five Star Subaru of Grapevine was very easy to work with. Casey is great at her job and I look forward to doing buisness with her and Five Star in the future.. More

by DON_PATRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Pierce, Corbin Beck

Nov 22, 2024

Five Star Subaru of Grapevine responded

Thank you, DON_PATRICK, for shopping at Five Star Subaru. Casey and your sales team remain available at 817-438-1700. Customer satisfaction continues long after the sale. Stop by or give us a call with questions about your new car any time. Congratulations! Best regards, David Cheney, General Sales Manager

November 22, 2024

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It was a very good experience dealing with folks at five star Subaru. I will bring my business back there again. More

by FREDGARCIA145
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaylon Johnson, Shane Hacker

Nov 22, 2024

Five Star Subaru of Grapevine responded

FRED, We're thrilled to hear such positive feedback! Your satisfaction is our top priority at Five Star Subaru. Thank you for trusting us with your automotive needs. Stop by or call 817-438-1700 to let us know how we can help you enjoy your new Subaru. Take care, David Cheney, General Sales Manager

November 22, 2024

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I am a female and there are often assumptions made at dealerships. Although no one actively approached me to help me, I was able to ask for assistance and immediately was helped. The individual was ple More

by MIKR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck, Kenny Gaines

Nov 23, 2024

Five Star Subaru of Grapevine responded

Congratulations, MIKR, on your new car from Five Star Subaru! Sharing our knowledge is only a phone call away. Stop by or give us a call at 817-438-1700. We want to help you fully enjoy your Subaru. We appreciate serving you! Best regards, David Cheney, General Sales Manager

November 11, 2024

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Overall not a bad experience. There was a 10 day delay with regards to getting paid the equity back on a traded car. Not a lot of traction made at first. The group finally did More

by jfd1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi, Lauren Cano

Nov 12, 2024

Five Star Subaru of Grapevine responded

Jfd1979, Your candid remarks are appreciated as they help us improve our services. Should you have additional feedback, please don't hesitate to reach me at dcheney@subarugrapevine.com or 817-438-1700. We strive for complete customer satisfaction. Thank you for your business. Sincerely, David Cheney, General Sales Manager

November 10, 2024

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Love that this dealership makes you feel at ease shopping for a new vehicle. Hayden and Derrick are the best! More

by MARISSAPADILLA21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hayden Knowles, Derek Adams

Nov 10, 2024

Five Star Subaru of Grapevine responded

Marissa, We appreciate the opportunity to help you at Five Star Subaru! Whenever we can offer our vehicle advice or expertise, Hayden, Derrick, Doug, or I can be reached at 817-438-1700. We are excited to help you enjoy your new car. Thank your for sharing! Take care, David Cheney, General Sales Manager

November 09, 2024

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Everyone at this dealership was welcoming and kind. It was a very stress free environment. Latif was the best salesman I have ever dealt with. More

by DOMINIKCRAWFORD7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, BB Belharrat

Nov 09, 2024

Five Star Subaru of Grapevine responded

Thank you, Dominic, for being one of our valued Five Star Subaru customers! BB and your sales team are focused on helping you enjoy your new car. Stop by or call 817-438-1700 for vehicle advice any time. Take care, David Cheney, General Sales Manager

November 08, 2024

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Overall nice experience from test drive through purchasing the vehicle. Highly recommend the dealership experience More

by ZMILL900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2024

Five Star Subaru of Grapevine responded

ZMILL900, Thank you for shopping at Five Star Subaru. We value your business and feedback. Your sales team remains available at 817-438-1700. Call us any time you have questions about your car. Best regards, David Cheney, General Sales Manager

November 07, 2024

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Employee Rating

Good customer service, good price for repeat customer , very happy to work with Five Star Subaru of Grapevine. More

by TTTTSHV
Recommend Dealer
Yes

Other Employees Tagged: Shannon Reust, Shane Hacker

Nov 08, 2024

Five Star Subaru of Grapevine responded

Congratulations, TTTTSHV, on your new car from Five Star Subaru. We appreciate you and your business. Shannon and your sales team welcome your questions at 817-438-1700. Thank you, David Cheney, General Sales Manager

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