Doug Givler
Doug Givler at Kelly Cadillac
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Doug Givler

Service Consultant

Kelly Cadillac

1986 State Road
Lancaster, PA 17601

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5.0
107 Reviews

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5.0

107 Reviews

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107 Reviews of Doug Givler

October 16, 2024

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Employee Rating

15 words is not enough to express my appreciation and gratitude for this company! They need a whole book! Each and every time, I go to this dealership, they make me feel like I belong! Uzma, is always s More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2024

Kelly Cadillac responded

Hello Kim!! YOU are top notch! We appreciate your continued business, it means a lot to us. Thank you for BOTH of your 5 Star Dealer Rater Reviews!! We look forward to taking great care of you XT5 and we will make sure to share your kind words with our team! Sincerely, Kelley and Geoff Kelly

Oct 16, 2024

Kim responded

I want to say I really appreciate how Kelly Cadillac takes very good care of my Cadillacs!! the whole team does a fantastic job! when you call the office, o so pleasant!! if there is a concern, you get an answer right away!! Kelly Cadillac cares about the people and they care about your Cadillac! when I go places, the customer service has long gone!! but NOT at Kelly Cadillac! their customer service is TOP NOTCH!!

September 03, 2024

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Employee Rating

Attention and service is excellent. Salesperson, Uzma, is phenomenal with educating us on all the operating features of the vehicle. We are very pleased with the personal and profession More

by Deb Frock
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 16, 2024

Kelly Cadillac responded

Hello Frocks!! We hope you are enjoying your latest Cadillac! It is our pleasure doing business with you. We really appreciate your 5 Star Dealer Rater Review. Have a great day! Sincerely, Kelley and Geoff Kelly

August 21, 2024

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I purchased my second XT4 from Uzma. The whole Kelly Cadillac experience from the sale through Service is excellent. Uzma is beyond attentive and helpful. I recommend Kelly Cadillac as h More

by DesiBF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2024

Kelly Cadillac responded

Hello Desi, Thank you very much for your 5 Star Dealer Rater Review. We appreciate your business and really enjoy working with you. Have a great day! Sincerely, Kelley and Geoff Kelly

July 31, 2024

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Uzma is a very good sales women. She is very thoughtful to my needs. Great dealership to deal with. I wouldn’t buy anywhere else. More

by Joiefish1959
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

June 28, 2024

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Everyone there are very helpful. Always smiles on their face. Great greetings makes you comfortable. Have made friends with Uzma. More

by Dlc4006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2024

Kelly Cadillac responded

Hello there!!! Thank you very much for your continued business. We hope you are enjoying your NEW XT5!! We promise to take great care of your new vehicle. We will make sure everyone hears about your kind words. Sincerely, Kelley and Geoff Kelly

June 10, 2024

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Friendly family feel from the 1st contact thru the closing on our new car. No pressure and the feeling of dealing with people who care. Uzma Shafqat is the real deal - caring and genuine - a pleasure More

by Dennis
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff Kelly, Uzma Shafqat

April 01, 2024

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Employee Rating

I recently purchased my third Cadillac, and the reason I go back to Kelly Cadillac is to work with Uzma Shafqat! She is a top-notch Sales Representative. Uzma listens, keeps in touch, isn't pushy, and take More

by dlellenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Kelly Cadillac responded

Hello, thank you very much for your continued business. We appreciate you and look forward to taking great care of your new Cadillac!! Lastly, thank you for taking the time to fill out a Dealer Rater Review. Have a fantastic day! Sincerely, Kelley and Geoff Kelly

March 28, 2024

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Employee Rating

Dealership Experience My wife and I have purchased more than 4 Cadillacs over the years and have always been impressed with the whole staffs courtesy, knowledge and genuine More

by caddyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2024

Kelly Cadillac responded

Hello there! Thank you so very much for your continued business. It is customers like you two that make what we do so much fun. Thank you for taking the time to fill out a 5 Star Dealer Rater. We will make sure Uzma hears about your kind words. Have a great weekend. Sincerely, Kelley and Geoff

March 26, 2024

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Employee Rating

Uzma was awesome. She was super helpful and friendly. In fact everyone at Kelly made our experience great! I would most definitely recommend the team at Kelly to my fa More

by mustangirl2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Kelly Cadillac responded

Hello! Thank you very much for your business. We hope you are enjoying your Cadillac!! We appreciate you taking the time to fill out a 5 Star Dealer Rater for us. We will share you kind words with Uzma. Have a great weekend. Sincerely, Kelley and Geoff Kelly

March 05, 2024

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Employee Rating

I just purchased my third vehicle from Kelly Cadillac. This is the second vehicle from salesperson Uzma Shafqat. I can't say enough about the personal service I have received over the years. It keeps m More

by P.nivens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Kelly Cadillac responded

Hello Paula, Thank you very much for your continued business. We appreciate the 5 Star Dealer Rater Review. Geoff and I will make sure Uzma and the team hear about your kind review. We look forward to taking care of your new XT5. Have a great day ~ you made ours! Sincerely, Kelley and Geoff Kelly

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