Doug Gilmer
Sr. Financial Services Manager
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
Dealership Experience
17 yrs, 8 mos
Industry Experience
32 yrs, 11 mos
140 Reviews
Write a Review140 Reviews of Doug Gilmer
December 10, 2024
Top notch customer service! Steve Guzman was amazing and made the experience easy and enjoyable Steve Guzman was amazing and made the experience easy and enjoyable More
Other Employees Tagged: Steve Guzman
November 27, 2024
Northside Lexus has quality cars that we felt comfortable buying. Everyone we spoke to was friendly. buying. Everyone we spoke to was friendly. More
Other Employees Tagged: Luis Ortega
November 24, 2024
We walked in and were immediately greeted by Joshua. He was very patient with our questions and was able to answer all of our questions. Everyone we interacted with at the dealership had excellent custo He was very patient with our questions and was able to answer all of our questions. Everyone we interacted with at the dealership had excellent customer service. More
Other Employees Tagged: Joshua Keough, Hunter McRight
October 03, 2024
Michael was extremely professional throughout the entire process of purchasing my car. From the moment I put down the deposit until a year later when the car was delivered, he kept me informed about entire process of purchasing my car. From the moment I put down the deposit until a year later when the car was delivered, he kept me informed about the timeline and delivery status. After the purchase, he patiently showed me how to use all the features of my new car. He even followed up with a phone call to ensure I remembered everything and asked if I had any additional questions, assuring me he would be available for further assistance. His professionalism and attention to detail were exceptional. More
Other Employees Tagged: Michael Featherstone
September 29, 2024
Best dealership I’ve ever worked with. Ashley was wonderful. I’ll definitely purchase another car from Northside. Ashley was wonderful. I’ll definitely purchase another car from Northside. More
Other Employees Tagged: Nick Christianson, Cristian Craioveanu, Ashley Nguyen, Caleb Vario, Rob Ochoa, Dorothy Sausley, Aniekan Edem
August 09, 2024
Rex was extremely professional and made the complete transaction as smooth as any consumer would expect. No pressure from Finance (Doug) but explained the pros of all options leaving the decision making transaction as smooth as any consumer would expect. No pressure from Finance (Doug) but explained the pros of all options leaving the decision making to the customers, this is very important. More
Other Employees Tagged: Rex Bomar
May 13, 2024
Needham was so helpful and very professional. I am so glad I got him as a recommendation. He showed us several options that were within our budget. He notified me once the car came in and was rea I am so glad I got him as a recommendation. He showed us several options that were within our budget. He notified me once the car came in and was ready. He really made the whole process stress-free and just a really great experience. My wife was so happy and because of that, so was I. More
Other Employees Tagged: David Perry, Needham Shotwell
May 10, 2024
Fantastic dealership experience: impeccable service, knowledgeable staff, and seamless process from start to finish. Highly recommend! knowledgeable staff, and seamless process from start to finish. Highly recommend! More
Other Employees Tagged: Lance Williams, David Trice, Julio Velasquez
April 26, 2024
Customer service is not dead! ! Northside Lexus has great customer service and a very smooth buying experience. Jason was extremely patent and worked with us to find the right ca ! Northside Lexus has great customer service and a very smooth buying experience. Jason was extremely patent and worked with us to find the right car. More
Other Employees Tagged: Jason Yeomans