Doug Flitcroft
Doug Flitcroft at Ciocca Subaru of Pleasantville
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Doug Flitcroft

Subaru Brand Specialist

Ciocca Subaru of Pleasantville

401 W Black Horse Pike
Pleasantville, NJ 08232

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4.8
109 Reviews

Hello, my name is Doug, I have been with Ciocca since January of 2021. Prior to joining the team at Ciocca I was in the Navy stationed in Virginia Beach. I was born in raised in South Jersey, graduated from Lower Cape May Regional High School in 2014 before joining the Navy. Currently still live in South Jersey, huge fan of anything outdoors and Philly sports teams.

Dealership Experience

4 yrs, 2 mos

4.8

109 Reviews

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109 Reviews of Doug Flitcroft

February 09, 2025

Dealership Rating
Employee Rating

George is a very friendly and knowledgeable and cooperative service representative. I also acknowledge Kevin Boyle,Tyler & my salesman More

by Cdrjrmusn
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendan Boyle, George Abrams

Feb 11, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We’re so glad to hear that George was able to provide you with friendly, knowledgeable, and cooperative service. It’s also great to know that Kevin, Tyler, and your salesman contributed to making your experience positive. We truly appreciate your feedback and will be sure to pass along your kind words to the team. If you need anything else, don’t hesitate to reach out!

February 03, 2025

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Employee Rating

Cioccas and their sales team made my car purchase fairly easy. They were even patient with me when I needed a few extra days to get my down payment together. More

by BAIRDJ1688
Recommend Dealer
Yes
Feb 04, 2025

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're so glad to hear that the process went smoothly for you and that our team was patient and understanding while you got everything together. Your satisfaction is important to us, and we’re happy we could make your car purchase a positive experience.

February 01, 2025

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CIOCCA SUBARU Pleasantville is an great place to buy an vehicle 10 out of 10. More

by MPELHAM08401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2025

Ciocca Subaru of Pleasantville responded

Thank you so much for the 10/10 rating! We're thrilled to hear that you had a great experience with us at Ciocca Subaru Pleasantville. It means a lot to know you’re happy with your vehicle purchase! We look forward to assisting you again in the future.

February 01, 2025

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Very pleasant and helpful. I had a nice offer from another dealer and they found a creative way to match it which helped in my Deion making. More

by SEANAMCMULLEN
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale , Osborne

Feb 04, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We’re so happy to hear that our team was able to find a solution that worked for you and helped with your decision-making. It's always our goal to make sure you feel supported and taken care of throughout the process. We appreciate your business and look forward to assisting you again in the future!

January 31, 2025

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Employee Rating

We had a great experience at this dealership. Doug our salesman was extremely knowledgeable. No hard sell just asked what we wanted and found the perfect car for us. He was very pleasant and r More

by BOBOOREO
Recommend Dealer
Yes

Other Employees Tagged: Tyler

Jan 31, 2025

Ciocca Subaru of Pleasantville responded

Thank you for sharing your great experience with us! We’re so happy to hear that Doug made your car-buying process smooth and enjoyable. It’s wonderful to know he was able to find the perfect car for you while maintaining a respectful and no-pressure approach. We truly appreciate your recommendation, and we’ll be sure to pass along your kind words to Doug. If you ever need anything else, we’re here to help!

January 20, 2025

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Great dealership. Always willing to help a customer with a problem. Service department well trained. More

by BRAVES1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Jan 20, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We're so happy to hear that you've had positive experiences with both our dealership and service department. It's always our goal to provide excellent service and support, and we're glad to know we've been able to assist you. We look forward to helping you again in the future!

January 16, 2025

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Employee Rating

They did superb job. George also did the stellar job. Whenever I am in a jam and need help in the last minute he is always there. More

by CORDELIASUAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Ciocca Subaru of Pleasantville responded

Thank you for your great review! We're so glad to hear that George was able to help you and provide exceptional service. It's always our goal to be there when you need us most, and we're thrilled that George was able to deliver in those moments. We truly appreciate your feedback and look forward to assisting you again in the future!

January 07, 2025

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Employee Rating

Good array of snacks that are readily available to sample and enjoy . We especially enjoyed the Subaru Taco Fiesta cart and the various varieties of margaritas. More

by S.IMPERIALE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

January 01, 2025

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Employee Rating

Great experience all were very helpful with purchasing new vehicle have used their service department for good number of years now More

by Xcelcor_design
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

January 01, 2025

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Employee Rating

Doug Flitcroft was easy to work with; professional and personable. The overall experience was painless and efficient. In general, the staff was friendly and accessible. More

by SHARONDEMPSEY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 02, 2025

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We’re so glad to hear that Doug Flitcroft made your experience smooth, professional, and efficient. It’s great to know that you found our staff to be friendly and accessible as well. We truly appreciate your feedback and are thrilled to have earned your trust. If you need anything in the future, don’t hesitate to reach out!

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