Doug Dailey | Page 15

Having the car towed to the facility for replacement OEM rims and tires was a complete wast of time. The experience can only be described as a blatant lack of attention to detail and what can only be descri rims and tires was a complete wast of time. The experience can only be described as a blatant lack of attention to detail and what can only be described as a deliberate procrastination designed to eliminate any possibility of alternative solutions so we would be forced to spend what turned out to be 4x more than what was necessary. When the accident happened at 10 am, the service representatives were well informed of the desire for expedient resolution, for which we were prepared to pay for. The quote for the rims, completely neglecting the obviously side wall damaged and blown out tires, was delivered by 4:05, conveniently after the 4pm order deadline for next day delivery as mentioned by said service representative. Fortunately, the aftermarket box store not 3 miles away was able to verify both rim and tires as well as have them ordered within 15 minutes. This was not the first instance of poor services endured for the sake of convenience, but will absolutely be the last. More

by lauramassa55 Verified Customer Verified Customer

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All the service advisors always treat me with respect. They explain things thoroughly and never work on my car without calling to give me an estimate and getting the green light to go ahead. I find this d They explain things thoroughly and never work on my car without calling to give me an estimate and getting the green light to go ahead. I find this dealetship to be fair. Further, they always accommodate me with a loner car. I would recommend this dealership to others. More

by MMBOISVERT Verified Customer Verified Customer

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Everyone was very professional and very kind and courteous! My service was done in a timely manner and done correctly the first time. Doug was excellent on keeping me up-to-date on what was going on courteous! My service was done in a timely manner and done correctly the first time. Doug was excellent on keeping me up-to-date on what was going on with my vehicle. More

by sanguskel Verified Customer Verified Customer

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I love Dartmouth Nissan and Derick always takes good care of me. Two thumbs up of me. Two thumbs up More

by pwinbush542 Verified Customer Verified Customer

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service advisor DOUGLAS DAILEY was very courteous helpful knowledgeable professional he answered all of my questions and advised me what services my rogue would be needing in future visit. he gives excellent knowledgeable professional he answered all of my questions and advised me what services my rogue would be needing in future visit. he gives excellent service when i go in with my vehicle. More

by SAJK3 Verified Customer Verified Customer

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Dealership is always very cordial and my contact, Doug Dailey, who helped me was great as everyone has always been. Dailey, who helped me was great as everyone has always been. More

by CAPTIVAGIRL1214 Verified Customer Verified Customer

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Have had 7 Murano platinum since 2014 and Dartmouth Nissan has served them all perfectly. Great work. I continue to purchase a new Murano every two years and I go back here every time. Nissan has served them all perfectly. Great work. I continue to purchase a new Murano every two years and I go back here every time. More

by DPG Verified Customer Verified Customer

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Service department was excellent, it just took longer than I expected for an oil change and small recall. than I expected for an oil change and small recall. More

by SCOTTJBARTON Verified Customer Verified Customer

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Doug is absolutely amazing, such a big help. . You make sure everything is correct before going forward with. . You make sure everything is correct before going forward with. More

by CHANTELLEKEATING Verified Customer Verified Customer

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The staff was knowledgeable, helpful, and exceptional in service. My vehicle was continually inspected to keep it in top running condition. My sales representative explored veteran’s Hero benefits from Mass service. My vehicle was continually inspected to keep it in top running condition. My sales representative explored veteran’s Hero benefits from Massachusetts to help with purchasing. The atmosphere of the office was pleasant. More

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