Doug Butler

Took a very long time 5hrs to do a software update! I feel like the appointment should be 2 max I feel like the appointment should be 2 max More

by westcoast07uk Verified Customer Verified Customer

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The point to point inspection was never done. My battery was 8 years old and tested bad and they sad it was good. My tires were never rotated. I just hope they really did my transmission fluid fl My battery was 8 years old and tested bad and they sad it was good. My tires were never rotated. I just hope they really did my transmission fluid flush properly as I was never able to really see the old oil or even check it now because I have a CVT transmission. Pretty disappointed with paying $1100 for my oil change and hopefully changing the transmission fluid. I ask for the inspection and it was very poorly done. Just sucks because the people were kind but the actual service on the car is not up to par. More

by Rich Verified Customer Verified Customer

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Doug and his team got my truck fixed up and back on the road. They were persistent in trying to find the problems. Thanks! road. They were persistent in trying to find the problems. Thanks! More

by Shawnjerr Verified Customer Verified Customer

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Bought used truck. All was said to work. Traveled to city out of area and went to rent a trailer. Hooked to trailer and plug did not work.would not rent me a trailer. H All was said to work. Traveled to city out of area and went to rent a trailer. Hooked to trailer and plug did not work.would not rent me a trailer. Had to pay for 1/2 of bill. Because it was past 30 days. Should not have had to pay at all. The issue was I did not run home after purchase and check trailer connection. But who does that? More

by TN3030 Verified Customer Verified Customer

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Got me in fast and took care of my emergency in a satisfactory manor with great communication. satisfactory manor with great communication. More

by VMILLER100 Verified Customer Verified Customer

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They have been so great to work with in regards to my schedule since we don't have a dealership in our town. Having to change appointments and things being done to accommodate my work schedule. schedule since we don't have a dealership in our town. Having to change appointments and things being done to accommodate my work schedule. More

by KATYLFILAN Verified Customer Verified Customer

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Everyone we dealt with in the service were so nice and helpful they were able to squeeze us in quickly with no down time and Mario went out of his way to make sure we were happy with them purchasing our c helpful they were able to squeeze us in quickly with no down time and Mario went out of his way to make sure we were happy with them purchasing our car and the deal we made we had a great experience with them. More

by saramarie Verified Customer Verified Customer

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I was very pleased with the service that I was provided and my car runs great. and my car runs great. More

by Tj harder Verified Customer Verified Customer

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Great service. Friendly reliable service management. Kept me informed of the progress throughout the day. Friendly reliable service management. Kept me informed of the progress throughout the day. More

by INCDOC Verified Customer Verified Customer

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A wonderful experience from my first phone call to picking up my vehicle. Their diagnosis of my problem was fast and accurate and the service representative I spoke to communicate the issue clearly an picking up my vehicle. Their diagnosis of my problem was fast and accurate and the service representative I spoke to communicate the issue clearly and helped me prioritize other concerns to fit in my budget. More

by LIZABETH.ALEXANDER Verified Customer Verified Customer

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