14 Reviews
Write a Review14 Reviews of Doug Belfondo
December 19, 2013
I would never buy a used car from this dealership again. Although we bought a car with 80,000 miles on it, we did not expect to spend at least one day per week for each of the first five weeks of ownership Although we bought a car with 80,000 miles on it, we did not expect to spend at least one day per week for each of the first five weeks of ownership in their service department. We had to replace the radio and clock immediately since they stopped working between the dealership and our house. They did do this free of charge but we spent a full day waiting for them to determine the radio didn't work and then had to wait almost a full week for a new radio to arrive and spend another full day for them to install it. Next we had to replace links in the steering box. Thankfully we paid for an exte4nded service contract so we only had to pay the deductible otherwise we were told this work would not have been covered on the car that we had now owned 3 weeks. Once this was fixed we still had clicking in the steering column and had to bring it back yet again. The next thing to need replacing was the catalytic converter. Apparently they were legally obligatetd to replace this free of charge at the time but this would have otherwise cause upwards of $1,000 we were told. We brought the car back twice more for other sounds which were were told by the technicians they couldn't hear and to bring it back if we hear it again (which we still do). Today, after owning the car 7 months we yet again have to bring it in for problems with the alarm (which we didn't even know was in the car and was never provided a control for) and other electronic issues. As I said, I knew that we were buying a car in less than mint condition given the year and milage but had I known the amount of time that would be spent repairing this car i never would have purchased it. The employee who we have been speaking with has been rude on almost every visit (although to be the other service department staff seem more pleasant and we were just unlucky to have this guy) and the salesman who sold us in the car wouldn't even speak to me after the first visit to the service department. to sum it up, I would just like to reiterate that I would NEVER recommend buying a used car from this dealership. More
Other Employees Tagged: Gary in Service
May 17, 2013
Our salesman Doug listened to what we needed in a car and was never pushy. We were given a test drive and found our vehicle. Overall, a great experience at Gearhart. was never pushy. We were given a test drive and found our vehicle. Overall, a great experience at Gearhart. More
Other Employees Tagged: Marc Weber
January 29, 2013
All around excellent to deal with, very professional. A pleasure to talk with,thank you all for your help, Robert SABINO 2010 Chevy camaro l pleasure to talk with,thank you all for your help, Robert SABINO 2010 Chevy camaro l More
Other Employees Tagged: Judy Schumacher-Tilton, Andrew Garcia , Marc Weber
January 18, 2013
Doug Belfondo was a pleasure to work with. He was Doug Belfondo was a pleasure to work with. He was friendly, helpful and made me feel like "one of the guys". He did not force anything on me. If I Doug Belfondo was a pleasure to work with. He was friendly, helpful and made me feel like "one of the guys". He did not force anything on me. If I showed no interest in a particular option, he did not brow beat me into submission. It's been 10 years since I purchased a new vehicle and I was pleased with the expediency of the entire team. It was quick and painless and an overall nice experience. I love the Volt, I charge at home and at work, so no more hemorrhaging of money being waisted on gas. Kind regards, -LC More
Other Employees Tagged: Andrew Garcia, Robert Juliano , Marc Weber
December 28, 2012
Smooth buying experience. They worked with me over the phone and guided me through the paperwork. Knowledgeable about the vehicle. Fair price for a high-mileage trade in. Love the new car. phone and guided me through the paperwork. Knowledgeable about the vehicle. Fair price for a high-mileage trade in. Love the new car. More
Other Employees Tagged: Marc Weber
November 16, 2012
I would definitely recommend Gearhart to my family and friends based on this car purchase. Everyone I dealt will was very friendly and knowledgeable. I am very happy with my new car. I will be sure to re friends based on this car purchase. Everyone I dealt will was very friendly and knowledgeable. I am very happy with my new car. I will be sure to return when I am ready to buy again. Thanks everyone for a positive experience. More
Other Employees Tagged: John Sautter
November 05, 2012
We had been looking for a Chevy Malibu with low mileage at quite a few dealerships in the Central/Northern Jersey area. Our first stop in at Gearheart resulted in finding the car we bought the same day! Wa at quite a few dealerships in the Central/Northern Jersey area. Our first stop in at Gearheart resulted in finding the car we bought the same day! Was it a Malibu, no, but a Chevy Cruze, which we learned from our salesman, Doug Belfondo, was a smarter buy because, though similar to a Malibu, it had a more updated design and a sportier feel. No other dealership educated us on the Cruze. There was very low pressure and we were given as much time and space as we needed to make our own decision. They were very easy to work with on the price, negotiations took very liitle time. We felt they were very accomodating. We would definitely recommend Gearhart Chevrolet. More
September 12, 2012
Gearhart Chevy got a great price and were willing to answer all my questions and make me feel comfortable with my purchase. They seemed to really care about my business and interests. answer all my questions and make me feel comfortable with my purchase. They seemed to really care about my business and interests. More
Other Employees Tagged: Andrew Garcia