Doug Armbrust | Page 22

They make things simple in regard to reminders to schedule when service is due and they also make scheduling very easy. Most staff are also quite friendly. schedule when service is due and they also make scheduling very easy. Most staff are also quite friendly. More

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Kim was so nice to work with and my certified mechanic senior was awesome!! I would Work # recommend anybody that has a Toyota come and see Kim and the number one Cochran Toyota team if you’re looking fo senior was awesome!! I would Work # recommend anybody that has a Toyota come and see Kim and the number one Cochran Toyota team if you’re looking for great service More

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Always great customer service while I wait for my vehicle to be serviced.Keeping me updated on the status of my vehicle and certified Toyota Techs that are experienced. to be serviced.Keeping me updated on the status of my vehicle and certified Toyota Techs that are experienced. More

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I bought my truck there, close to home and kind people at the service desk the service desk More

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Always answers my questions. Always patient with myself and other customers. Always strive to make customers happy. Always patient with myself and other customers. Always strive to make customers happy. More

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This dealership performs the work once and that's it! I have never had to bring my car back for any reason. I trust their service department to be honest and above-board with me. I can recommend them hig I have never had to bring my car back for any reason. I trust their service department to be honest and above-board with me. I can recommend them highly. More

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My first experience going in for my first ever oil change was very bubbly and informative. The man named Douglas I had at checkin and checkout was very nice and made me feel welcomed and answered any change was very bubbly and informative. The man named Douglas I had at checkin and checkout was very nice and made me feel welcomed and answered any questions I have. He was very thorough. My second experience going in for my first car inspection wasn’t so good. The lady named Kim seemed like she had a bug up her butt. She wasn’t very bubbly and didn’t make me feel welcomed. She gave me attuide when I asked to change the account to me being a primary with my phone number so I could get updates about my car first rather than my mom (since she is actually primary). Later at checkout she went over everything very fast way too fast and had a attuide about it and handed it mainly off to the checkout lady to handle. Before she handed it off the the checkout lady I said I think you didn’t change my phone number because I didn’t get a video update about how my car inspection went (it was sent to my mom). The lady said uhh I asked you this before but alright I’ll change it I’ll just have to make a new copy of this paper then (with complete attuide and even rolled her eyes). Made me feel bad about asking to change it to the right number since they put my moms number twice. But the checkout lady who I gave my payment to was very nice and said don’t worry about it I’ll handle it and the other lady just walked out of the room. More

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Very pleasant and efficient service, quick appointment times, covered service provided, very pleased all around times, covered service provided, very pleased all around More

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Everyone is so kind and welcoming. The service was quick and efficient! I highly recommend them. The service was quick and efficient! I highly recommend them. More

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Everyone was friendly and helpful in making a challenging situation so much better. All done in a timely fashion. situation so much better. All done in a timely fashion. More

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