Dorothy Metcalf

Update- On today I had a mobile tech come out because my car breaks started making a loud noise. He inspected my car and told me all my breaks needed to be replaced because there was no lubricant put on the car breaks started making a loud noise. He inspected my car and told me all my breaks needed to be replaced because there was no lubricant put on the breaks. I called Manir Ford and Randall told me I had a warranty on the breaks. I told him they would never work on anything else I own. Randall was very rude. Do not do business with these people. The mobile tech is costing only $450.00 in which I paid Riata Ford $900.00 plus for the same work they did wrong...... 11/14/2024- Do not let these people work on your car, my front breaks went out sometime in September. I was driving, when all of a sudden, I didn't have breaks. The break line was bad. I paid to get it fixed not knowing it was a recall on the breakline. In November I was getting off of work and had picked up my 4 month grandchild in 7 am traffic when again, I had no breaks. I prayed and made it home. I took the car to Jay's in Elgin Texas which told me that the car has recalls on it and if they fixed it, it would be $920.00. I called Riata and was told they couldn't tell me anything unless I brought the car to them. I had my car towed to the Manor Riata Ford. They kept my car 7 days without me known anything, then the manager called me.and told me they would take care of the break line but the other parts I would have to pay to get it fixed. I paid $900 plus Dollars. At this time I was very upset and wrote a review. Not wanting anything else to do with them. But since my car has been returned when I turn left there is a knock in my car and the RPM keeps losing pressure when in park. I'm very upset and disappointed because NONE OF THESE PROBLEMS WERE HAPPENING UNTIL AFTER WORK WAS DONE BY THIS DEALERSHIP. VERY CONCERNING. More

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I was very pleased. I brought my Maverick in brick in on a Saturday with an issue that I thought needed to be taken care of they were able to diagnose and come. To a co I brought my Maverick in brick in on a Saturday with an issue that I thought needed to be taken care of they were able to diagnose and come. To a conclusion , in a short period of time , I was very pleased More

by JDBERRY928 Verified Customer Verified Customer

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I’m elated with the fact they always have a great customer service . I’ve already told my friends they should buy a car at Riata in Manor Texas ! That’s the place and they’re that awesome. customer service . I’ve already told my friends they should buy a car at Riata in Manor Texas ! That’s the place and they’re that awesome. More

by CLAUDIABELIZARIO Verified Customer Verified Customer

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2015 it very well your shop was very good to me the very good to me. good to me. More

by mr.sonic817 Verified Customer Verified Customer

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Riata Ford has always treated me fairly, in both sales and service. I couldn't ask for anything more from an auto dealership, and that's why I keep coming back. and service. I couldn't ask for anything more from an auto dealership, and that's why I keep coming back. More

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Friendly & helpful. Speedy oil change, wiper blade install & new wheel center cap. Had no appointment Speedy oil change, wiper blade install & new wheel center cap. Had no appointment More

by ANNMHANSEN65 Verified Customer Verified Customer

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These guys are amazing! Awesome Job! They installed Evans Coolant of which is a specialty. Thanks Awesome Job! They installed Evans Coolant of which is a specialty. Thanks More

by Nikki Verified Customer Verified Customer

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Brought my Bronco in and got right on it and it was fixed within an hour, first class service within an hour, first class service More

by DALEWALBRECHT Verified Customer Verified Customer

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Great place to buy a new or a preowned vehicle, great prices and great service, best dealer to get your vehicle serviced too prices and great service, best dealer to get your vehicle serviced too More

by DALEWALBRECHT Verified Customer Verified Customer

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A amazing dealership with a family like feel and some of the best Service advisors. Joe took care of me with ease and updated me every step of the way. I recommend everybody to visit Riata Ford and the whol the best Service advisors. Joe took care of me with ease and updated me every step of the way. I recommend everybody to visit Riata Ford and the whole sales and service team if you have a Ford or Non-Ford vehicle they will get you taking care of!! More

by TNH Verified Customer Verified Customer

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