Dot was very helpful and friendly!
Made the process a breeze, would give her a higher rating if possible. Will very likely return for my next purchase, hopefully we run into each other
Made the process a breeze, would give her a higher rating if possible. Will very likely return for my next purchase, hopefully we run into each other again!
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by chrishernandez92
Apr 11, 2025 -
CarVision of Trooper responded
Thank you so much for the amazing feedback! We're thrilled to hear that Dot made the process so smooth and enjoyable for you. We'll be sure to pass along your kind words—she’ll be so happy to hear them! We look forward to seeing you again for your next purchase!
Dot was great, easiest car purchase I have ever done.
Friendly service and efficient process.
Friendly service and efficient process.
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by Greg Rothwell
Apr 09, 2025 -
CarVision of Trooper responded
Thank you for sharing your experience! We’re so glad to hear that Dot made your car purchase the easiest you've ever had. We take pride in offering friendly service and an efficient process. Enjoy your new car, and we hope to assist you again in the future!
Let me start by saying that the people that we personally
interacted with were wonderful.
That said, words will never express the full disappointment in this vehicle. I was sold a vehicle that never should
interacted with were wonderful.
That said, words will never express the full disappointment in this vehicle. I was sold a vehicle that never should have passed inspection. It weas so badly damaged that could have gotten my wife and me killed on the way home. This is illegal, but good luck trying to get any agency to actually listen. Beyond that, we are now over $6,000 in repairs - little of which was covered in the expensive warrantee that we were sold. We had to take out a loan just so the vehicle would pass inspection.
The dealership could not care any less about us since we purchased the vehicle, and being that PA is a "buyer beware" state when it comes to used vehicles, they know that they don't have to.
Regarding the dealership and/or its service department, they are either completely incompetent or intentionally unethical. There is not other option.
Advice - Gather all the pictures and information about the vehicle you are looking at, especially if you are looking at it online. CarVision removed several features from this vehicle after posting it online and on the day of purchase raised the price $1,000.
TAKE SCREENSHOTS of everything!
I have lodged complaints with both the Better Business Bureau and the state Attorney General. I know that little will come of it, but at least this information will be on record and might help someone else.
BUYER BEWARE. If there was a lower rating than one star, CarVision would not have even earned that. CarVision's unscrupulous and unethical business practices will probably never be fully exposed.
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by dealornodeal316
Apr 05, 2025 -
CarVision of Trooper responded
We apologize for any inconvenience. This situation doesnt align with the quality of service that we provide.
Base on the name privide in this review we can not identify your information to contact you. Please contact us atb610 610 869 5515.
The best car dealership around.
Came in and was able to get exactly what I was looking for. The process was super quick.
Came in and was able to get exactly what I was looking for. The process was super quick.
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by Deven Bates-Moseley
Mar 24, 2025 -
CarVision of Trooper responded
Thank you for your amazing review! We're thrilled to hear that you were able to find exactly what you were looking for and that the process was quick and smooth. We truly appreciate your feedback and are so glad you had a great experience. If you need anything in the future, don’t hesitate to reach out!
Dot Did a wonderful job her service was wonderful.
She made sure everything was taken care of before We left The car lot once again dot service was excellent hands-down I Well recommended
She made sure everything was taken care of before We left The car lot once again dot service was excellent hands-down I Well recommended
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by gregwalker1213
Mar 03, 2025 -
CarVision of Trooper responded
Thank you for your fantastic feedback! We're so happy to hear that Dot provided wonderful service and made sure everything was taken care of before you left the lot. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to assisting you again in the future!
Dot sales person was great she did a wonderful job,the
service was so great
service was so great
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by gregwalker1213
Feb 28, 2025 -
CarVision of Trooper responded
Thank you for your wonderful review! We're thrilled to hear that Dot provided you with great service and made your experience exceptional. We appreciate your support and look forward to assisting you again in the future!
This is my second vehicle from carvision.
This is an excellent dealership that works well with customers.
This is an excellent dealership that works well with customers.
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by juwlee64
Feb 10, 2025 -
CarVision of Trooper responded
Thank you so much for your kind words and for being a loyal CarVision customer! We're thrilled to hear that you had another great experience with us. We always strive to provide excellent service and make the car-buying process as smooth as possible. We look forward to helping you with your future vehicle needs!
They were awesome and friendly.
Got me into the car I wanted. Dot was amazing
Got me into the car I wanted. Dot was amazing
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by rjw1680sjw.rw
Feb 10, 2025 -
CarVision of Trooper responded
Thank you for the great feedback! We're so glad to hear that you had an awesome and friendly experience with us. Dot is fantastic, and we're thrilled she helped you get into the car you wanted. We truly appreciate your business and look forward to helping you again in the future!
I had an amazing experience purchasing my first car, all
thanks to Dorothea! From the moment I walked in, they made me feel comfortable and guided me through the entire process with patience and advice I di
thanks to Dorothea! From the moment I walked in, they made me feel comfortable and guided me through the entire process with patience and advice I didn't even know I needed. As a first-time buyer, I had a lot of questions, and Dorothea took the time to explain everything—from what was needed to get my car as quickly as possible, to even helping get around the issue with the title being in a different state. They truly went above and beyond to help me get the car and feel confident in doing so. Thank you for making my first car-buying experience a great one Dorothea!
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by James Price
Jan 29, 2025 -
CarVision of Trooper responded
Thank you so much for your kind words! We’re thrilled to hear that your first car-buying experience was a great one, and it’s wonderful to know Dorothea was able to provide the support and guidance you needed. We always strive to make our customers feel comfortable and confident throughout the process, and it sounds like Dorothea really went above and beyond to make that happen for you. Enjoy your new car, and if you ever need anything else, don't hesitate to reach out!
Everyone was very understanding and very helpful even
though we spoke different languages. Thank you everyone.
though we spoke different languages. Thank you everyone.
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by Gokanbilek
Jan 27, 2025 -
CarVision of Trooper responded
Thank you for sharing your experience! We’re so happy to hear that our team was able to assist you, despite the language differences. We believe in making every customer feel comfortable and understood, no matter the situation. Your kind words mean a lot, and we’re glad we could help! If you need anything else, don't hesitate to reach out. Enjoy your new car!