Dorit Figueroa | Page 30

I Got A Great Deal When I went to Mercedes-Benz of Silver Spring this morning I was a bit nervous. I wasn't certain I would find the car I saw online the night before b When I went to Mercedes-Benz of Silver Spring this morning I was a bit nervous. I wasn't certain I would find the car I saw online the night before because it was a deal that was too good to be true. When I looked the lot over and saw the CLA 250 4Matic I wanted, I hurried into the showroom and was greeted at the front desk by William. In seconds, Mohammad Talayi introduced himself and we were off and running. He took the basic information, didn't waste time and we took the CLA 250 for a spin. I was impressed even more because my twin brother Donald had leased a new 2016 CLA 250 for 39 months. After returning to the dealership Mohammad got down to business. He let me know that the price was the lowest for that model, showed me the Carfax for this one-owner beauty and off we went to see the Manager Elias Costianes. Mohammad had let me know that Mercedes-Benz of Silver Spring offered a $500.00 discount for military Veterans which made me smile because that's twice as much as the government gives a Veterans family to bury you. I got a great deal on my trade-in which I will miss but not that much now that I've got the CLA 250. Dorit Figueroa, who had greeted me with a smile earlier, invited me into her office and we started the finance paperwork. After selecting several service & protection plans, the papers were signed, folded and placed in the envelopes. The service staff cleaned up the car inside and out and were kind enough to drive my old car into the inside bay so I could transfer my personal items to my new Mercedes-Benz. After a brief review of the key functions of the interior controls, I was off and running. The feeling I got just cruising down the highway with my first true luxury car just can't be described. I met my twin brother Don so he could see the difference between my CLA 250 and his CLA 250. It wasn't a contest. Thank you Mercedes-Benz of Silver Spring and my new auto family. I look good in this new ride. More

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Excellent experience with Lovence!! This is my second consecutive lease purchase from Lovence at MB of Silver Spring. I've dealt with many car sales representative; however, none compare This is my second consecutive lease purchase from Lovence at MB of Silver Spring. I've dealt with many car sales representative; however, none compare to Lovence. Not only did he work out excellent deals each time for me, but he also made sure I got the exact car that I want. Lovence always demonstrates exemplary customer service, the highest degree of respect and professionalism. He is very considerate, patient and knowledgeable about the vehicle and different options. More

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Repeat customer X 3 Purchasing my 3rd vehicle from Mercedes Benz of Silver Spring was a piece of cake. My finance person Dorit was able to secure excellent financing prio Purchasing my 3rd vehicle from Mercedes Benz of Silver Spring was a piece of cake. My finance person Dorit was able to secure excellent financing prior to me arriving and after I completed the appplication online. Of course because of the excellent service I’ve always received from Lovence he will always be my sales person of choice. They both make this experience such a pleasure. Chris Costlow you have another vehicle coming your way for your excellent service. More

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Mercedes Benz of Silver Spring is the best My husband just bought me a MB from Silver Spring on 2-10-18. That’s our fourth Mercedes Benz from the Silver Spring Branch. The sales person Lovence My husband just bought me a MB from Silver Spring on 2-10-18. That’s our fourth Mercedes Benz from the Silver Spring Branch. The sales person Lovence is the best. He knows his job so well and he’s very kind, respectful, and professional. The process was very short and sweet, we’re really happy dealing with this dealership again. The price was the best, would not have done it any other way. More

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Piece of cake I walked into the dealership today not certain that I would be purchasing a vehicle. We were greeted by Khalil Nuri, and next thing I know I was hande I walked into the dealership today not certain that I would be purchasing a vehicle. We were greeted by Khalil Nuri, and next thing I know I was handed the keys. Khalil and Dorit were very up front and strait forward with us, and the the final results was consistent with everything said during the entirety of the process. I am very pleased with the customer service and my son is already thinking about coming back! More

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Thumbs up! I had a great experience. Staff were patient with all my questions and concerns. Having had. My previous car for a decade plus. This was a big transac I had a great experience. Staff were patient with all my questions and concerns. Having had. My previous car for a decade plus. This was a big transaction for me! More

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Satisfaction warranty Excellent. Very pleasent experience, I was able to purchased the vihecle I wanted in the shortest time and the best price😀I will highly recommend Excellent. Very pleasent experience, I was able to purchased the vihecle I wanted in the shortest time and the best price😀I will highly recommend More

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Car Dealership This experience was amazing. The employees treated me like family and helped me in every way they could. I would definitely recommend this car dealers This experience was amazing. The employees treated me like family and helped me in every way they could. I would definitely recommend this car dealership More

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Car purchase Great customer service, not a pushy seller, very patient. Explains options in details. Also great at getting you what you ask for. I would recommend Great customer service, not a pushy seller, very patient. Explains options in details. Also great at getting you what you ask for. I would recommend his services. More

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Great experience and was never pressured to purchase I highly recommend this dealership to any of my friends because it was a very easy experience and I was never pressured to purchase anything. The I highly recommend this dealership to any of my friends because it was a very easy experience and I was never pressured to purchase anything. The salesperson Julius was quite knowledgeable about his inventory and guided me in the right direction to purchase my first Mercedes SUV. More

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