Doreen Weiss
Doreen Weiss at Buick GMC of North Miami
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Doreen Weiss

Service Advisor

Buick GMC of North Miami

21200 NW 2nd Ave
Miami Gardens, FL 33169

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4.5
171 Reviews
4.5

171 Reviews

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171 Reviews of Doreen Weiss

November 03, 2024

Dealership Rating
Employee Rating

Very good attention and excellent service. Five stars and they solved our problem in a fast manner with high professionalism. More

by gh033055
Service Price Transparency
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Recommend Dealer
Yes
Nov 04, 2024

Buick GMC of North Miami responded

Thank you for the fantastic review! We're delighted to hear that our team at Buick GMC of North Miami provided excellent service and resolved your issue promptly. We appreciate your support and look forward to your next visit!

October 21, 2024

Dealership Rating
Employee Rating

Very good service. Fast, accurate and on time. Highly reccomended. Thank you Doreen, you made the difference! More

by Chapulona15
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2024

Buick GMC of North Miami responded

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Buick GMC of North Miami.

October 16, 2024

Dealership Rating
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Service department is grossly incompetent. DO NOT HAVE YOUR CAR REPAIRED HERE!!! Took my 2016 GMC in for a common repair. It was returned in far worse condition. They told me to bring it in More

by Nquirich
Service Price Transparency
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Recommend Dealer
No
Oct 18, 2024

Buick GMC of North Miami responded

It's disheartening to hear about your experience with our service department. We strive for excellence and clearly fell short in this instance, which is not acceptable. Your feedback is crucial, and I would like the opportunity to address these concerns directly with you. Please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Ivan Sandino - Service Manager - ivansandino@lithia.com

October 01, 2024

Dealership Rating
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I have been going to this dealership since I purchase my car. I am satisfied with their service and have no complaints thus far. I mostly dealth with Doreen, who is friendly and approachable and always ke More

by Satisfied customer
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Recommend Dealer
Yes
Oct 02, 2024

Buick GMC of North Miami responded

Thank you for your continued trust in Buick GMC of North Miami! We're proud to learn that Doreen has been providing friendly and approachable service. We appreciate your support and look forward to serving you again!

September 20, 2024

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Service was great. Wait time was not! Entered at 12:15. LEFT at 6:15. Left hand apparently doesn't know what the right hand is doing. Waiting is fine. Unnecessary Wait More

by vango711
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 23, 2024

Buick GMC of North Miami responded

Thank you for sharing your feedback. We're glad to hear the service was great, but we apologize for the long wait time at Buick GMC of North Miami. Your comments will help us improve our efficiency and coordination moving forward. We look forward to providing a better service experience for you in the future.

September 12, 2024

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Professional ,Fast and Efficient. Gives excellent customer service. Always keep the customer informed. with update of service. More

by laureettajd
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2024

Buick GMC of North Miami responded

Thank you for the fantastic feedback! It's always great to hear that our team at Buick GMC of North Miami provided professional and efficient service. We appreciate your support and look forward to serving you again!

August 01, 2024

Dealership Rating
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Great, great super easy nice people fantastic very cool place, happy birthday and good job More

by teddykurz
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2024

Buick GMC of North Miami responded

Your satisfaction is our priority at Buick GMC of North Miami, Teddy. We're grateful to have customers like you and appreciate all your kind words. We look forward to working with you again down the road!

July 11, 2024

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Employee Rating

Was very Helpful with solving My problem, not knowing at the time they was having computer problems with verifying my Warranty. More

by AJ
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Recommend Dealer
Yes
Jul 12, 2024

Buick GMC of North Miami responded

AJ, we're glad to hear our team at Buick GMC of North Miami was able to assist you despite the computer issues. Thanks for your patience and understanding!

June 19, 2024

Dealership Rating
Employee Rating

It is a good organization. They work very well to serve their customers. Thank you. More

by Geechlove12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ricardo Saint Sume

Jun 20, 2024

Buick GMC of North Miami responded

We appreciate the five-star review and support. Thank you for choosing Buick GMC of North Miami. If you ever need anything, please don't hesitate to reach out. Safe travels!

June 13, 2024

Dealership Rating
Employee Rating

Professional,Prompt,Knowledgeable,Thorough,From Every Encounter By Customer Service Especially On Initial Car Inspections. More

by elissaanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Lorenz, Antoine Hinds

Jun 13, 2024

Buick GMC of North Miami responded

Thank you for highlighting the professionalism and thoroughness of our team at Buick GMC of North Miami. We appreciate your feedback, Elissa, and look forward to serving you again!

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