Donovan Jaehrling
General Sales Manager
Rick Case Hyundai Plantation
925 N State Road 7
Fort Lauderdale, FL 33317
228 Reviews
Write a Review228 Reviews of Donovan Jaehrling
December 31, 2024
Worst EXPERIENCE EVER! ! Lied to about the price, was told I would get a $5,000 rebate. I was charged over $3,200 the MRSP price. Was tricked into signing under false preten ! Lied to about the price, was told I would get a $5,000 rebate. I was charged over $3,200 the MRSP price. Was tricked into signing under false pretenses. Was kept in the dealership for over 6 hours. Came in the next day to return the car and get my trade in back, but they told me it was too late, even though on their website it states you have 5 days to return a car. SO now I'm stuck with this overpriced car I can't afford More
Other Employees Tagged: Ankur Lakhani
January 03, 2023
Unethical sales behaviors and practices, don’t have a record of previous conversations with customers to understand the customers needs , then try to trick me and addition to be disrespectful because you record of previous conversations with customers to understand the customers needs , then try to trick me and addition to be disrespectful because you I had notes from my prior visit and then increase the price of the vehicle by 5K thinking that I didn’t noticed. Rick Case need to train better on how sales with ethics. More
May 20, 2022
I’ve become a regular buyer here. My family and I are happy that in all these years plantation Hyundai have been able to retain familiar faces to help us. A special dealership My family and I are happy that in all these years plantation Hyundai have been able to retain familiar faces to help us. A special dealership indeed.. More
Other Employees Tagged: Fares Abualown, Stefano Vigil, Omar Hajira, Tyler Smith
May 12, 2022
The professionalism and dynamism of the Hyundai Plantation team were amazing. I think I made a good choice coming to you. Keep it up and you will have guaranteed customers satisfaction. Plantation team were amazing. I think I made a good choice coming to you. Keep it up and you will have guaranteed customers satisfaction. More
Other Employees Tagged: Donnie Barnes, Jean Jaques
April 06, 2022
Awesome dealer. honest and efficient. Easy process. And really no issues at all. Would recommend. honest and efficient. Easy process. And really no issues at all. Would recommend. More
Other Employees Tagged: Orlando Camacho, Ryan Larson , Chad
March 29, 2022
Always a problem. Miscommunication. Lack of empathy. Terrible service 4/10 don’t recommend this location. Only come here because it’s close in proximity. Miscommunication. Lack of empathy. Terrible service 4/10 don’t recommend this location. Only come here because it’s close in proximity. More
March 26, 2022
Great and speedy service. They offered me a fresh banana... and as they were ordering stuff from Starbucks, they bought me sandwich and an ice coffee... where else do you get They offered me a fresh banana... and as they were ordering stuff from Starbucks, they bought me sandwich and an ice coffee... where else do you get such royal treatment just for coming to get an oil change? They even gave me tickets to the auto show... wow... love this place. I just traded in the 2019 Santa Fe for a 2022 Santa Fe and got an awesome deal. More
Other Employees Tagged: Fares Abualown, Ernest Bynes, Omar Hajira , Abdel
February 24, 2022
Gotta say I've dealt with Alot or car dealer service departments, but wow after 10 years of dealing with your group...wow thats all I can say the WORST in the industry in Service, your service depa departments, but wow after 10 years of dealing with your group...wow thats all I can say the WORST in the industry in Service, your service department is deplorable Sales is great but Service............ More
Other Employees Tagged: Fares Abualown, Colin Lord, Omari Samuel, Omar Hajira