Donnie Graham
Donnie Graham at Metro Ford of OKC
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Donnie Graham

General Sales Manager

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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4.4
110 Reviews

Dealership Experience

4 yrs, 11 mos

4.4

110 Reviews

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110 Reviews of Donnie Graham

February 05, 2025

Dealership Rating
Employee Rating

Very helpful with all questions asked about the vehicle options and financing. I would use these guys again anyday. More

by Richard@aaa-fabrication.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick

Feb 11, 2025

Metro Ford of OKC responded

Thank you, Richard! We're glad we could assist with your questions and make the process smooth. We appreciate your support and look forward to helping you again anytime!

January 30, 2025

Dealership Rating
Employee Rating

Didn't do the sale right met with Donnie to get a resolution. Promised us the Ford Promise tier 2 charger and almost three months later nothing doesn't even respond to emails anymore. More

by daniel.couey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 11, 2025

Metro Ford of OKC responded

Thank you for sharing your experience, Daniel. We sincerely apologize for the lack of follow-through and communication regarding the charger. This is certainly not the level of service we strive for. Please reach out to us directly so we can address and resolve this matter as quickly as possible.

December 29, 2024

Dealership Rating
Employee Rating

My kids and I had a pleasant buying experience. Sales and finance were very helpful plus those that just asked if we needed anything. More

by sheetmech03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Myers

Dec 30, 2024

Metro Ford of OKC responded

Thank you, Sheetmech03! We’re thrilled you and your kids had a pleasant experience. It’s great to hear our team made you feel supported. Enjoy your new vehicle! 😊🚗

December 27, 2024

Dealership Rating
Employee Rating

Quickly negotiated a deal and got me taken care of, including the finance department. Happily do business with them again.. More

by united.mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Myers

Dec 27, 2024

Metro Ford of OKC responded

Thank you, united.mike! We're glad to hear the process was quick and smooth. We look forward to working with you again in the future! 🚗💨

October 26, 2024

Dealership Rating
Employee Rating

They were awesome. Brian answered the phone every single time I called or text. They were honestly the best dealership I’ve purchased from. More

by precision.onawa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Chan

Oct 28, 2024

Metro Ford of OKC responded

Thank you, precision.onawa! We’re thrilled to hear that Brian provided such excellent support. Your feedback means a lot, and we’re glad to be your best dealership experience!

October 19, 2024

Dealership Rating
Employee Rating

Metro Ford made the purchase of the Ford Transit-250 for our business incredibly easy. It was so great that we are back for our next one this month! More

by morgan28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Harvey, Michael Stone

Oct 21, 2024

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience with the Ford Transit-250 was so positive that you're returning for another. We look forward to assisting you again this month!

September 22, 2024

Dealership Rating
Employee Rating

I will never recommend this dealership to anyone. I will actively suggest people not go here. More

by OKC buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Shannon Fein , Austin Fitzgerald

Oct 02, 2024

Metro Ford of OKC responded

We're truly sorry to hear about your experience. Your feedback is important to us, and we’d like to understand what went wrong. Please reach out so we can address your concerns and improve our service. Thank you for sharing your thoughts.

September 22, 2024

Dealership Rating
Employee Rating

First class experience at Metro Ford of OKC. They were very easy to work with More

by mattf2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ellsworth Speight, Vincent Willis , Austin Fitzgerald

Sep 30, 2024

Metro Ford of OKC responded

Thank you for your feedback, Matt! We're thrilled to hear that you had a first-class experience at Metro Ford and found our team easy to work with. We appreciate your support and look forward to assisting you again!

September 17, 2024

Dealership Rating
Employee Rating

I originally had a great experience at this dealership. That all ended when I became interested in a warranty. I found that the vehicle I purchased had a warranty on it, and I can transfer that warranty More

by abovne1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 02, 2024

Metro Ford of OKC responded

Thank you for sharing your feedback. We are unable to initiate warranty transfers, as this would be something you would have needed to speak to the warranty company directly about. The documentation you provided with your name, shows to only be a quote for the warranty. We recommend that you speak to the warranty company directly for resolve.

Oct 02, 2024

abovne1 responded

Your response is full of lies, as you know as well as I do that the warranty that I have in hand became active on 5/2/24. Quotes are not active warranties. In addition, the warranty is one that the previous owner purchased, and one you no longer even sell. Your own finance manager confirmed that. So I have a warranty the previous owner purchased, that was transferred to me legally, and became active on 5/2/24. This was confirmed by the warranty company representative in an email. The only issue we’ve now discovered, is that your dealership didn’t submit the appropriate paperwork in time, causing the warranty to be voided. Further proof of gross negligence on your part! As I stated previously as you can now read WHY. AVOID THIS DEALERSHIP AT ALL COSTS. THEY WILL SCREW YOU LIKE THEY SCREWED ME AND MANY OTHERS.

September 07, 2024

Dealership Rating
Employee Rating

We were casually looking for a Bronco Raptor and came across Metro Ford! Chris was extremely friendly, never pushy and got us exactly what we wanted. We can’t thank Chris, the finance department and the More

by kennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Metro Ford of OKC responded

Thank you for your great feedback, Kennedy! We’re delighted to hear that Chris and our team provided you with a fantastic experience and helped you find the perfect Bronco Raptor. Enjoy your new Braptor, and don’t hesitate to reach out if you need anything else!

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