Donnie Graham
Donnie Graham at Metro Ford of OKC
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Donnie Graham

General Sales Manager

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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4.5
106 Reviews

Dealership Experience

4 yrs, 9 mos

4.5

106 Reviews

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106 Reviews of Donnie Graham

October 26, 2024

Dealership Rating
Employee Rating

They were awesome. Brian answered the phone every single time I called or text. They were honestly the best dealership I’ve purchased from. More

by precision.onawa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Chan

Oct 28, 2024

Metro Ford of OKC responded

Thank you, precision.onawa! We’re thrilled to hear that Brian provided such excellent support. Your feedback means a lot, and we’re glad to be your best dealership experience!

October 19, 2024

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Employee Rating

Metro Ford made the purchase of the Ford Transit-250 for our business incredibly easy. It was so great that we are back for our next one this month! More

by morgan28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Harvey, Michael Stone

Oct 21, 2024

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience with the Ford Transit-250 was so positive that you're returning for another. We look forward to assisting you again this month!

September 22, 2024

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Employee Rating

First class experience at Metro Ford of OKC. They were very easy to work with More

by mattf2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 30, 2024

Metro Ford of OKC responded

Thank you for your feedback, Matt! We're thrilled to hear that you had a first-class experience at Metro Ford and found our team easy to work with. We appreciate your support and look forward to assisting you again!

September 22, 2024

Dealership Rating
Employee Rating

I will never recommend this dealership to anyone. I will actively suggest people not go here. More

by OKC buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Austin Fitzgerald, Shannon Fein

Oct 02, 2024

Metro Ford of OKC responded

We're truly sorry to hear about your experience. Your feedback is important to us, and we’d like to understand what went wrong. Please reach out so we can address your concerns and improve our service. Thank you for sharing your thoughts.

September 17, 2024

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I originally had a great experience at this dealership. That all ended when I became interested in a warranty. I found that the vehicle I purchased had a warranty on it, and I can transfer that warranty More

by abovne1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 02, 2024

Metro Ford of OKC responded

Thank you for sharing your feedback. We are unable to initiate warranty transfers, as this would be something you would have needed to speak to the warranty company directly about. The documentation you provided with your name, shows to only be a quote for the warranty. We recommend that you speak to the warranty company directly for resolve.

Oct 02, 2024

abovne1 responded

Your response is full of lies, as you know as well as I do that the warranty that I have in hand became active on 5/2/24. Quotes are not active warranties. In addition, the warranty is one that the previous owner purchased, and one you no longer even sell. Your own finance manager confirmed that. So I have a warranty the previous owner purchased, that was transferred to me legally, and became active on 5/2/24. This was confirmed by the warranty company representative in an email. The only issue we’ve now discovered, is that your dealership didn’t submit the appropriate paperwork in time, causing the warranty to be voided. Further proof of gross negligence on your part! As I stated previously as you can now read WHY. AVOID THIS DEALERSHIP AT ALL COSTS. THEY WILL SCREW YOU LIKE THEY SCREWED ME AND MANY OTHERS.

September 07, 2024

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We were casually looking for a Bronco Raptor and came across Metro Ford! Chris was extremely friendly, never pushy and got us exactly what we wanted. We can’t thank Chris, the finance department and the More

by kennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Metro Ford of OKC responded

Thank you for your great feedback, Kennedy! We’re delighted to hear that Chris and our team provided you with a fantastic experience and helped you find the perfect Bronco Raptor. Enjoy your new Braptor, and don’t hesitate to reach out if you need anything else!

September 03, 2024

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Metro Ford was very helpful and amazing staff. They made the car buying experience amazing. Would recommend to friends and family! More

by cesarcarrillo8359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Myers, Austin Fitzgerald

Sep 03, 2024

Metro Ford of OKC responded

Thank you so much for your kind words! We're glad to hear you had an amazing car-buying experience with us. We appreciate your recommendation and look forward to serving you, your friends, and your family in the future!

June 29, 2024

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Employee Rating

All the people who worked with me did a great job . There was no pressure to buy . I’d go back again in future More

by Jonesghost
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2024

Metro Ford of OKC responded

Thank you for sharing your experience, Jonesghost! We're delighted to hear that you had a positive and pressure-free experience with us. We look forward to welcoming you back in the future!

June 07, 2024

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Employee Rating

Mr. Chris Derrick and Vincent (finance) are the reason for this review! First off Chris was spectacular, as a fellow sales associate (mattresses) I never once felt pressured, nor did I ever feel any of More

by Davidaswartz2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2024

Metro Ford of OKC responded

Thank you for your heartfelt review, David! We're thrilled to hear that Chris and Vincent provided you with such exceptional service and made your car-buying experience wonderful. We appreciate your kind words and look forward to serving you in the future. Enjoy your new Ford!!!!

March 14, 2024

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Employee Rating

Everyone there is super nice and was willing to help in any way they could. More

by Fresh89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick, Johnny Mahsetky

Mar 18, 2024

Metro Ford of OKC responded

Thank you, Fresh89! We're glad to hear that everyone at our dealership was super nice and willing to help in any way they could. Providing excellent customer service is our priority, and we're here to assist you whenever you need. If you have any further questions or need assistance, feel free to reach out to us.

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