Donna Windsor | Page 9
Customer Service Manager
Jacksonville Chrysler Jeep Dodge
11101 Nursery Field Dr.
Jacksonville, FL 32256
86 Reviews
Write a Review86 Reviews of Donna Windsor
December 30, 2024
BEWARE! !! We bought a brand new Jeep. Had it 3 days, in the shop. Got it back and 3 days later in the shop again. The app shows it had electircal work done a !! We bought a brand new Jeep. Had it 3 days, in the shop. Got it back and 3 days later in the shop again. The app shows it had electircal work done at 6 miles. Long story short, the GM told his salesperson that there was nothing he could do. Didn't even have the guts to do it himself. I mentioned an attorney and was told they will; no longer speak with mne. 3 electrical issues in a brand new Jeep in less than 30 days and they want to hide and deflect instead of doing what is right and swapping it out. DON'T BUY HERE and Jeeps aren't built like they used to be. More
Other Employees Tagged: General manager
December 14, 2024
This was an amazing experience start to finish. The scheduling process, drop off, getting additional work completed, as well as follow up and recalls scheduled. I absolutely will be returning and a The scheduling process, drop off, getting additional work completed, as well as follow up and recalls scheduled. I absolutely will be returning and attempting to get the same service advisor that I have had previously. More
November 20, 2024
Caleb Truque and Tony (sales manager) are a waste of time. Could have saved me an hour drive that they were not looking to purchase my Jeep and only wanted to try and sell my a trade. Beyond annoying. T time. Could have saved me an hour drive that they were not looking to purchase my Jeep and only wanted to try and sell my a trade. Beyond annoying. TERRIBLE customer service. More
Other Employees Tagged: Caleb Truque
November 19, 2024
NEVER GOING BACK! !! $321.00 just for one hour quote for repairs on Jeep Grand Cherokee (did not touch the car wrong diagnosis). Dropped off Jeep on Wednesday did not !! $321.00 just for one hour quote for repairs on Jeep Grand Cherokee (did not touch the car wrong diagnosis). Dropped off Jeep on Wednesday did not get a quote until Monday and it came in at $16,000.00. Service person offered to buy the Jeep said he was looking for second car. Got a second opinion on repairs need, glad I did, repair bill only 2600.00. More
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