Donna Windsor
Donna Windsor at Jacksonville Chrysler Jeep Dodge

Donna Windsor | Page 9

Customer Service Manager

Jacksonville Chrysler Jeep Dodge

11101 Nursery Field Dr.
Jacksonville, FL 32256

4.6
86 Reviews
4.6

86 Reviews

Write a Review

86 Reviews of Donna Windsor

December 30, 2024

Dealership Rating
Employee Rating

BEWARE! !! We bought a brand new Jeep. Had it 3 days, in the shop. Got it back and 3 days later in the shop again. The app shows it had electircal work done a More

by DamianKemper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: General manager

Dec 31, 2024

Jacksonville Chrysler Jeep Dodge responded

Dear Damian Kemper, We have looked up your name and information and we do not have any records of you purchasing or servicing a vehicle from our store Jacksonville Chrysler Jeep Dodge Ram 295 and Baymeadows. If you would like to contact us to see if we can help you get your vehicle in for service to see if we can help you figure out any remaining issues, please contact our Customer Support Manager, Donna at dwindsor@jaxcjd.com or direct line 904-493-5592, so that she may assist you further. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Support Team

December 21, 2024

Dealership Rating
Employee Rating

Got my car in quickly and done an excellent job serving my Chrysler 300. Thank you . More

by Lisa080874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 14, 2024

Dealership Rating
Employee Rating

This was an amazing experience start to finish. The scheduling process, drop off, getting additional work completed, as well as follow up and recalls scheduled. I absolutely will be returning and a More

by jody.g.barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 20, 2024

Dealership Rating
Employee Rating

Caleb Truque and Tony (sales manager) are a waste of time. Could have saved me an hour drive that they were not looking to purchase my Jeep and only wanted to try and sell my a trade. Beyond annoying. T More

by Jeep seller going to Ford instead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Caleb Truque

Nov 20, 2024

Jacksonville Chrysler Jeep Dodge responded

Dear Prince, thank you for taking the time to provide us with feedback. We are sad to hear we did not meet your expectations. Your experience with our sales representatives does not resonate with the type of customer service we expect from our staff. We will share your comments with our sales leadership for further review. Should you wish to share additional comments, please feel free to reach out to our Customer Support Manager, Donna at dwindsor@jaxcjd.com so that she may understand what transpired during your visit and work towards improving customer needs. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Support Team

November 19, 2024

Dealership Rating
Employee Rating

NEVER GOING BACK! !! $321.00 just for one hour quote for repairs on Jeep Grand Cherokee (did not touch the car wrong diagnosis). Dropped off Jeep on Wednesday did not More

by mdschade0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 11, 2023

Dealership Rating
Employee Rating

Misty took care of my unexpected Jeep dash lights with great customer service. Always a plus having a shuttle for customers. More

by Sarah Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Jacksonville Chrysler Jeep Dodge responded

Dear Sarah, We are so happy to hear that you had a good experience with your Service Advisor, Misty, and we were able to provide you with a shuttle service! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

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