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Donna Windsor
Donna Windsor at Jacksonville Chrysler Jeep Dodge

Donna Windsor | Page 9

Customer Service Manager

Jacksonville Chrysler Jeep Dodge

11101 Nursery Field Dr.
Jacksonville, FL 32256

4.6
83 Reviews
4.6

83 Reviews

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83 Reviews of Donna Windsor

November 20, 2024

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Employee Rating

Caleb Truque and Tony (sales manager) are a waste of time. Could have saved me an hour drive that they were not looking to purchase my Jeep and only wanted to try and sell my a trade. Beyond annoying. T More

by Jeep seller going to Ford instead
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Caleb Truque

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Nov 20, 2024

Jacksonville Chrysler Jeep Dodge responded

Dear Prince, thank you for taking the time to provide us with feedback. We are sad to hear we did not meet your expectations. Your experience with our sales representatives does not resonate with the type of customer service we expect from our staff. We will share your comments with our sales leadership for further review. Should you wish to share additional comments, please feel free to reach out to our Customer Support Manager, Donna at dwindsor@jaxcjd.com so that she may understand what transpired during your visit and work towards improving customer needs. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Support Team

November 19, 2024

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Employee Rating

NEVER GOING BACK! !! $321.00 just for one hour quote for repairs on Jeep Grand Cherokee (did not touch the car wrong diagnosis). Dropped off Jeep on Wednesday did not More

by mdschade0925
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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August 11, 2023

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Employee Rating

Misty took care of my unexpected Jeep dash lights with great customer service. Always a plus having a shuttle for customers. More

by Sarah Allison
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2023

Jacksonville Chrysler Jeep Dodge responded

Dear Sarah, We are so happy to hear that you had a good experience with your Service Advisor, Misty, and we were able to provide you with a shuttle service! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

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