Donna Lolato

Our visit today started out solely as an appointment with Ricky to educate our 18 year-old daughter about the car purchasing process as a prospective first-time buyer. Ricky led an in-depth discussion on cr Ricky to educate our 18 year-old daughter about the car purchasing process as a prospective first-time buyer. Ricky led an in-depth discussion on credit scores, financing (with/without a co-signer), shopping interest rates, loan term-lengths, and manageable payments. We kicked the tires on several vehicles, test driving two. Ultimatley, a late model Ford Escape (Titanium package) checked all the boxes for us during our "educational" appointment. Working with Ricky, Donna, MJ, and the Riverside Ford Of Tulsa family, our daughter is now a very happy and satisfied first-time buyer. Additionally, it was important to me for our daughter to become a Ford owner for multiple reasons including reliability, performance/style, and service after the sale. We are long-term satisfied customers of Riverside Ford Of Tulsa (sales and service). Now, we are thrilled to pass on our experiences to the next generation in our home. Thank-You! More

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Purchased a vehicle on 12/2. They asked for a 10 day payoff and 25 days later, they have not paid the trade-in off causing the account to go overdue. When contacted they said the They asked for a 10 day payoff and 25 days later, they have not paid the trade-in off causing the account to go overdue. When contacted they said they needed more information from the purchased car but had not contacted me regarding this. They have my vehicle (that is selling for $4k more than the trade-in), plus a down payment and I still have the loan to deal with. It was a pleasant experience prior to their failure to pay off the trade-in. More

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Great people to work with friendly and helpful in every way They got me set up for my build order and completely set me up when my truck arrived Wow! 29days from order to delivery Thank you all at Ford way They got me set up for my build order and completely set me up when my truck arrived Wow! 29days from order to delivery Thank you all at Ford Motor Company!!! More

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Donna was friendly and helpful. She was straightforward and responsive! Easiest car buying experience I have ever had. The whole team at Riverside was a breeze to work with. Love my She was straightforward and responsive! Easiest car buying experience I have ever had. The whole team at Riverside was a breeze to work with. Love my new bronco! More

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Donna made the progress of buying a new vhecial super easy. I will recommend riverside to all of my friends looking for a new or used car. easy. I will recommend riverside to all of my friends looking for a new or used car. More

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Donna was trustworthy and friendly. She stayed late with us while we waited for the F&I team for a couple of hours. She stayed late with us while we waited for the F&I team for a couple of hours. More

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Outstanding experience! Was able to make a purchase decision without pressure and the process was very smooth. Donna and the Riverside Ford Team were attentive and quick to Was able to make a purchase decision without pressure and the process was very smooth. Donna and the Riverside Ford Team were attentive and quick to answer my questions. I never felt “sold”, rather taken care of. More

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Donna was outstanding in providing assistance. Customer service was excellent! We were pleased with the purchase process. Customer service was excellent! We were pleased with the purchase process. More

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Donna was great to work with. She was responsive to our calls and emails and prepared on day of purchase for our new car. We appreciate her help and all the staff at Riverside For She was responsive to our calls and emails and prepared on day of purchase for our new car. We appreciate her help and all the staff at Riverside Ford of Tulsa. Everyone was friendly and helpful! More

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