Donna Levey
Donna Levey at Maplecrest Ford of Mendham
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Donna Levey

Business Development

Maplecrest Ford of Mendham

102 East Main Street
Mendham, NJ 07945

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5.0
31 Reviews

As part of the Business Development Team, I excel at Sales, VIP Vehicle Exchange and Loyalty Programs and Customer Excellence! I joined Maplecrest as a rookie after a career in Sales Promotion & Licensing in the television industry where I earned a reputation for stellar Sales, Client Service and Corporate Diplomacy. As a local Mendham-ite, I've garnered a nickname here, "The Mayor," for strong, transparent customer relationships, networking and exceptional client experience where I treat customers as I'd want to be treated. Part of the Maplecrest family, my dog/BFF, Samson, joins us at the office every Friday, fondly known as Furry Fridays! Outside the office, I enjoy my family, friends, hiking, traveling, cooking, interior design and of course, road tripping in my incredible Explorer Sport.

Dealership Experience

8 yrs, 1 mo

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

ELeads CRM

VinSolutions

View more specialties & trainings
5.0

31 Reviews

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31 Reviews of Donna Levey

May 16, 2024

Dealership Rating
Employee Rating

Maplecrest makes the process simple and easy! I would recommend Maplecrest to anyone looking to buy a new car. More

by Burkartdan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2024

Maplecrest Ford of Mendham responded

Dan it was nice to see you again and thank you for the review and recommendations!

May 03, 2024

Dealership Rating
Employee Rating

James and all employees provided outstanding service. It was one of the best experiences I have had when buying a car. More

by PM24887
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Skuraton, Marie Wiggins

May 23, 2024

Maplecrest Ford of Mendham responded

Thank you so much for the kind words! Drive safe and hope to see you soon!

April 15, 2024

Dealership Rating
Employee Rating

Mr. James was a big help in the purchase of my 2023 Ford Transit-350 for my business. He answered all my questions and gave me valuable information as it pertains to my business. Thank you again Mr. James. More

by Eboni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Skuraton

May 23, 2024

Maplecrest Ford of Mendham responded

Thank you for the nice 5 star review!!!

April 09, 2024

Dealership Rating
Employee Rating

James was very knowledgeable and the overall process was very simple and extremely professional. Very happy with the purchase and the overall dealership experience and interaction. More

by S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Skuraton

May 23, 2024

Maplecrest Ford of Mendham responded

Thank you for the nice 5 star review!!!!

March 29, 2024

Dealership Rating
Employee Rating

Fantastic family atmosphere Micky and Marie restored my faith 🙏 in Car Dealerships. They made the entire process simple easy and friendly! I'll be referring everyone and anyone to them who are looking to More

by karl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Maplecrest Ford of Mendham responded

Karl, it was our pleasure and thank you for working with us and traveling far! Drive safe and hope to see you again real soon!

March 12, 2024

Dealership Rating
Employee Rating

This is my 2nd truck from Maplecrest. I enjoy working with James and the team. More

by pete_valianatos
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 13, 2024

Maplecrest Ford of Mendham responded

Pete, thank you very much for the 5 star review of Maplecrest and our staff!

December 10, 2023

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Employee Rating

James is a wonderful sales manager and made the whole process extremely easy. He’s great to work with - friendly, knowledgeable, and no pressure! Highly recommend Mendham Ford! More

by shannon.novinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Skuraton

Dec 22, 2023

Maplecrest Ford of Mendham responded

Hi Shannon! Thank you for the great review!!

October 08, 2023

Dealership Rating
Employee Rating

The staff of this dealership were courteous, friendly and helpful to my specific needs. Efficient and straightforward communication provided an excellent overall customer experience that facilitated a deal o More

by kmac18847
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Skuraton, Marie Wiggins

September 07, 2022

Dealership Rating
Employee Rating

Great place to do business. I would definitely recommend my salesman, James Skureton. I never felt like he was ever trying to sell me anything and he genuinely seemed to do t More

by chip.ott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2022

Maplecrest Ford of Mendham responded

Hi Chip! Thank you for the great review! Drive safe and see you soon. -Marla

April 27, 2022

Dealership Rating
Employee Rating

Enough is enough! !! Honestly I have had it. I purchased my first new car from Mendham Ford over 30 years ago and back then I would swear this was the best dealer. Toda More

by Nader1101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tom Giordano, Donald Duncan , Mechanics

Apr 28, 2022

Maplecrest Ford of Mendham responded

Dear Mr. Elbassiouny, Thank you for your comments, my apologies for your subpar experience at my store. I understand your frustration, I too am a consumer and appreciate great service. Unfortunately there are circumstances where we are unable to replicate situations when you are experiencing a concern, such as a noise while turning in 4x4-low in snow on a steep driveway. We try our best to diagnose problems but we are unable to dismantle a vehicle to search for a problem we are unable to identify. And with your extended service plan, Ford does not offer an open checkbook to fish around for problems when you feel things should be covered under warranty. There are specific steps we must follow that are dictated by Ford and I’ll guess that goes for all manufacturers. I’m sure you recall the day one of my Master Certified Technicians accompanied you on a ride around Mendham in your vehicle in order to experience your complaint. After traveling over 40mph in 25mph zone through a neighborhood, my tech asked you to slow down. You said you needed to get the truck heated up and only had a short lunch break. When you got onto Mountain Avenue and sped to over 60mph, he ordered you to take him back to the shop immediately. Not good. Regarding your moonroof, we offered the recommended fix from Ford but that was not acceptable to you because it was not covered under warranty and you would have to pay. Regarding your brakes, we do not replace pads if we feel they are not needed. We provide you with a measurement during service and inform you when replacement is necessary. Most customers actually appreciate this. I’m certain if you said, "I want my brake pads replaced regardless of whether I need them or not", I’m sure my staff would have happily accommodated your request. Also, it does not take three months for a service appointment but I understand how stories become more embellished each time they are told. You’ll recall you missed a scheduled appointment which pushed your date back at no fault of ours. Finally Mr. Elbassiouny, my family has been in the automobile business for 59 years and in Mendham for 25 years. Integrity, quality and trustworthiness are things we strive for everyday and I believe that shows in our reputation score, the numerous awards we have won and the number of decades we have successfully served our community. Tom Giordano President

Apr 29, 2022

Nader1101 responded

Dear Tom, First of all, check your records. It did take me 3 months to get an appointment. That was not an embellishment. Secondly, I have to listen to the sunroof every time I drive the car, but if no one test drives the car it’s difficult to replicate anything and plugging into a machine is not going to diagnose that. Regarding the brakes, when they squeal, to me that means they need to be replaced. I brought it in with them squealing and they are still squealing. I don’t appreciate when I ask a dealer to do something specific that I’m willing to pay for and they want to charge me for something else though. The sunroof has a broken piece which should be covered under the extended warranty that I purchased but you wanted to charge $150 to clean and lube the track. I brought the matter directly to your attention but instead of investing and trying to find the truth you immediately defended you mechanics. I would never wrongfully and publicly embellish or be dishonest. So I don’t appreciate the implication. Finally regarding the differential, if you check your records you will find that I brought the truck in three times before they actually repaired the differential and it still is not repaired correctly. That again sir is not an embellishment. As a leader and a fair person instead of taking sides with your mechanics wrongfully you could have had one of your managers drive the car in my presence and tried to resolve the matter. I pass by 2 ford dealers to bring my car to your store and that itself means nothing. Anyway it is obvious you’d rather believe you’re right than actually doing the right thing. Thanks for everything. Nader Elbassiouny

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