Donna Houlahan
Donna Houlahan at Parks Ford Lincoln of Gainesville

Donna Houlahan | Page 8

Service Director

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

Contact Me
4.1
76 Reviews

Dealership Experience

4 yrs, 9 mos

4.1

76 Reviews

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76 Reviews of Donna Houlahan

September 02, 2024

Dealership Rating
Employee Rating

I thank GOD FOR HAVING A WONDERFUL PERSON LIKE Donnie to be my service tech and my service was great she keep me in form on what was going on the whole time thanks More

by Momj0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2024

Dealership Rating
Employee Rating

Customer service used to top notch, and is not good now and could use improvement. More

by mzdonna.db12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Perkins , Levin Hickman

September 01, 2024

Dealership Rating
Employee Rating

Excellent service department. Friendly staff. Always willing to help get our vehicles back on the road. More

by Dplank43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Duke, Cody Curtis, Zack Perkins, Donovan Plank, Nick Burke, Brad Ford , Christain Butler, Levin Hickman, Carlos Montijo

August 30, 2024

Dealership Rating
Employee Rating

Kept my car 4 days to install a thermostat. Service advisor promised car would be ready Friday, then Saturday. She never called to advise me the car wasn’t ready. I had to call her and she was More

by PMAY0911
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

August 27, 2024

Dealership Rating
Employee Rating

Customer service was professional. Understood what my car needs and fixed it within my time frame. More

by k_holbrook2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Curtis

Aug 27, 2024

Parks Ford Lincoln of Gainesville responded

k_holbrook2000, We couldn’t be happier that Parks Motor Group provided you with a great experience. Sincerely, Maddie Norton Marketing Manager 352 871 1656

August 16, 2024

Dealership Rating
Employee Rating

What I really like about Bill, he will explain, in words I understand, the maintenance issue. He is always.plesant. I feel like I am a person and not just another customer. More

by jocyndawright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer

Aug 26, 2024

Parks Ford Lincoln of Gainesville responded

jocyndawright, Thank you so much for sharing your positive experience with Parks Motor Group. Best, Maddie Norton Marketing Manager 352 871 1656

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