Donald Mast
Donald Mast at Walker Ford

Donald Mast | Page 6

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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5.0
564 Reviews
5.0

564 Reviews

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564 Reviews of Donald Mast

September 05, 2025

Dealership Rating
Employee Rating

I have always had great service with Walker. This past experience did not disappoint me. I was kept up to minute as to what was happening with my car. Don, t he service adviser, was very gordia More

by MCDONAL41
Recommend Dealer
Yes

Other Employees Tagged: Cashier was very friendly. Sorry didn’t get her name .

Sep 09, 2025

Walker Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 31, 2025

Dealership Rating
Employee Rating

Always great service. Prices are reasonable. Work is completed in a timely manner. Friendly staff. More

by PBEACH0
Recommend Dealer
Yes
Sep 03, 2025

Walker Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2025

Dealership Rating
Employee Rating

Don did a great job fitting me for an oil change. Easy to work with More

by Zeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Walker Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 22, 2025

Dealership Rating
Employee Rating

Don Mast was exceptional at helping me with my warranty and service work. He was very easy to communicate with. He was very professional, friendly and answered all my questions. Another man who helped me More

by TMKING86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Colon Ocasio

Aug 26, 2025

Walker Ford responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

August 10, 2025

Dealership Rating
Employee Rating

They need more people answering the phone, was on hold for a long time. The service is good but the phones are terrible, I dread calling. More

by MKELLY0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Walker Ford responded

Hi, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to learn more. Please reach out to our Service Director, Vince Romano, at 727-240-1653 so we can better understand what occurred and work toward a resolution. Your satisfaction is important to us.

August 09, 2025

Dealership Rating
Employee Rating

My service guy Dan was amazing if I could give 10 stars on that guy. He was very customer friendly and made a smooth sailing getting my vehicle repaired. I recommend seeing the service team. They are amaz More

by Tyler4357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Walker Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Walker Ford Company. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 20, 2025

Dealership Rating
Employee Rating

Went in for basic service on F150 Super Crew, oil change, rotate tires. When I received my truck back and paid I noticed the right side wheels had not been rotated. After mentioning this to my service adviso More

by HRB70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Van Peer

Jul 22, 2025

Walker Ford responded

Hi, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to learn more. Please reach out to our Service Director, Vince Romano, at 727-240-1653 so we can better understand what occurred and work toward a resolution. Your satisfaction is important to us.

July 14, 2025

Dealership Rating

This review isn’t about Jorge, he was great. The parts and prices for service are totally ridiculous. You’ve lost me as customer. More

by MEC2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 16, 2025

Walker Ford responded

Hi, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to learn more. Please reach out to our Service Director, Vince Romano, at 727-240-1653 so we can better understand what occurred and work toward a resolution. Your satisfaction is important to us.

July 09, 2025

Dealership Rating
Employee Rating

Thank you for fixing my car. ..........and thank you for taking my homw and picking me up again...... than made it so easy. More

by HUTCHINS1TSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooks Falzone

Jul 11, 2025

Walker Ford responded

Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!

June 29, 2025

Dealership Rating
Employee Rating

Brooks and Don both assisted me and answered my questions and concerns. Both are very approachable and knowledgeable. Service on car was excellent and on time. Great team effort!! More

by Mcquinndeena@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooks Falzone

Jun 30, 2025

Walker Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

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