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Donald Maddran
Donald Maddran at Toyota of Richardson
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Donald Maddran

Service Director

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
184 Reviews
4.9

184 Reviews

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184 Reviews of Donald Maddran

January 06, 2025

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Employee Rating

I have purchased 5 vehicles from Toyota of Richardson. Sales staff is friendly and the service department is top notch. More

by larry.proffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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January 02, 2025

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Very rude black lady that works at the front desk. Rolls her eyes if you ask a question. They stole my tire caps too. More

by Sandhya Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lee Schuster

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January 02, 2025

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I had an amazing experience at Toyota of Richardson. The staff was incredibly professional, friendly, and attentive. They went above and beyond to ensure all my questions were answered and that I was co More

by mirasadur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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December 31, 2024

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Great service was very attended to my car needs Highly recommend Friendly and kind. Thanks More

by portillotanya123
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Jan 06, 2025

Toyota of Richardson responded

Thank you for your wonderful review! We’re thrilled to hear that you received great service and that your needs were attended to effectively. Our team prides itself on being friendly and attentive, and it’s fantastic to know that this made a positive impact on your experience. We truly appreciate your kind words and your recommendation. If you need anything in the future, don’t hesitate to reach out. Thank you for choosing us!

December 28, 2024

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Toyota of Richardson is one of the best Dallas and metroplex. Everyone is very polite and people oriented. More

by Momann50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Dec 30, 2024

Toyota of Richardson responded

We’re thrilled to hear that you had such a positive experience at Toyota of Richardson. Our team takes pride in providing excellent customer service, and we’re glad that our polite and people-oriented approach made an impact. We truly appreciate your feedback and look forward to serving you again in the future!

December 26, 2024

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They are reliable and very fast And they know what they are doing Good job More

by Akintunde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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December 22, 2024

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Was able to schedule service same day without issues. Professional and courteous. Knowledgeable and easy to talk to More

by hao_n89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Harris Nguyen

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Dec 27, 2024

Toyota of Richardson responded

Thank you for the wonderful review! We're so glad to hear that you had a smooth experience scheduling your service and that our team was professional, courteous, and knowledgeable. We truly appreciate your feedback and look forward to assisting you again in the future!

December 14, 2024

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This time, I really liked the service and attention of the people who work there. I didn't see anyone with a bad attitude More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Alex

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Dec 16, 2024

Toyota of Richardson responded

Thank you for sharing your positive experience! We're delighted to hear that you received excellent service and that our team made a great impression with their friendly and attentive attitudes. We appreciate your feedback and look forward to serving you again in the future!

December 13, 2024

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Professional and prompt service on our Toyota. Went above and beyond. Will use them again. More

by trunkbears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Dec 16, 2024

Toyota of Richardson responded

Thank you for the great feedback! We're glad to hear you had a professional and prompt experience. We look forward to serving you again in the future!

December 08, 2024

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Employee Rating

I’m very satisfied with the service at this dealership there are very reliable I will keep taking my Venza at this location.! More

by Anahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Dec 10, 2024

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that you're satisfied with the service and that you trust us with your Venza. We look forward to continuing to provide you with excellent service in the future!

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