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Donald Maddran
Donald Maddran at Toyota of Richardson
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Donald Maddran

Service Director

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
211 Reviews
4.9

211 Reviews

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211 Reviews of Donald Maddran

April 23, 2025

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Employee Rating

Service agents was great! Very honest and helpful!. Did not pressure for unnecessary service! Items! More

by sladue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Apr 24, 2025

Toyota of Richardson responded

Thanks for the positive feedback! We're happy to hear our service team provided you with an honest and helpful experience. We always aim to offer the best care without any pressure. We look forward to seeing you again!

April 20, 2025

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Employee Rating

I always bought cars from Tokyo of Richardson, there are honest and service center too More

by sa1429
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2025

Toyota of Richardson responded

Thank you for sharing your experience! We're so glad to hear that you’ve consistently had a positive experience with us. We strive to provide honest and reliable service, and we appreciate your continued trust. If you need anything in the future, feel free to reach out!

April 19, 2025

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Great Service. Always quick greatly appreciated. Would recommend your service department to my friends and neighbors More

by resawyer79
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Service Time
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Recommend Dealer
Yes
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Apr 22, 2025

Toyota of Richardson responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service department. We truly appreciate your recommendation and look forward to serving you, your friends, and your neighbors in the future!

April 16, 2025

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There are great waiting areas and nice workers with a special discount information that sent to take care of the customers. I love that. Thanks! More

by hanhhuynh241265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Waleed Khan, Noel Hanback, Cristhian Garcia , Jesus

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Apr 17, 2025

Toyota of Richardson responded

Thank you for your wonderful feedback! We're so glad to hear that you enjoyed our waiting areas and that our team made your experience even better with helpful customer care and special discounts. It's great to know that you felt well taken care of, and we truly appreciate your kind words. We look forward to serving you again soon!

April 10, 2025

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They have a great welcoming culture which is very good for the business l very happy More

by marymordi65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Apr 11, 2025

Toyota of Richardson responded

Thank you for your positive feedback! We're so glad to hear that you had a great experience and felt welcomed. We truly appreciate your kind words and are happy you're pleased with your visit. We look forward to serving you again in the future!

April 09, 2025

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The dealership was excellent they explain everything to me and the advisor was knowledgeable and I didn’t have to wait long. More

by Ty peeps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Apr 10, 2025

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that your experience was excellent. It's great to know that our team was able to provide clear explanations and knowledgeable service while respecting your time. We look forward to serving you again in the future!

March 31, 2025

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Employee Rating

Have been a customer of Toyota of Richardson many years. Service and sales was outstanding as always. Cody Tunstall is outstanding and service department has always been very good. More

by Lenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Syed Ali, Cody Tunstall

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Apr 01, 2025

Toyota of Richardson responded

Thank you for your continued loyalty to Toyota of Richardson! We're so glad to hear that your experience with both the sales and service teams, especially with Cody Tunstall, has been outstanding. We truly appreciate your trust over the years, and we're always here to provide the best service possible. If you need anything, don't hesitate to reach out!

March 28, 2025

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Wonderful service department & awesome experience purchasing a vehicle at this dealership. Everyone is super friendly & takes the time to acknowledge you as well as explain everything. More

by Melaine2342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Mar 31, 2025

Toyota of Richardson responded

It's wonderful to hear you had such a positive experience with both our service department and vehicle purchasing process! We're delighted that you found everyone super friendly and that they took the time to acknowledge you and explain everything thoroughly. We understand that a welcoming and informative experience is essential, and we're glad we were able to provide that for you. Thank you for sharing your feedback, and we look forward to seeing you next time!

March 27, 2025

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Wonderful service and explained everything we needed to maintain our car . Very high trust level and will be back More

by f-notinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Casey Stiger

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Mar 28, 2025

Toyota of Richardson responded

Thank you for the wonderful feedback! We're so happy to hear you had a great experience and felt well-informed about maintaining your car. Building trust with our customers is incredibly important to us, and we're thrilled to have earned yours. We look forward to welcoming you back!

March 26, 2025

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Employee Rating

Reliable staff, timely delivery of service items; easy to recommend Toyota of Richardson to my friends. More

by Russell.keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Mar 28, 2025

Toyota of Richardson responded

Thank you for your kind words! We're glad to hear that our staff provided reliable service and timely delivery. We truly appreciate your recommendation and look forward to assisting you and your friends in the future!

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