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Donald Hutchins
Donald Hutchins at Mercedes-Benz of the Woodlands
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Donald Hutchins

Service Manager

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
166 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

24 yrs, 9 mos

5.0

166 Reviews

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166 Reviews of Donald Hutchins

January 21, 2025

Dealership Rating
Employee Rating

Excellent service. Staffs are nice and friendly . Enjoy free snacks and hot and cold beverages. More

by sgupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mark Escobar, Mike Lange, Richard Metodiev, Steven Davis , Gaston Reyes, Isaiah Martinez, Ghennessys Lozano, John Watkins

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Jan 22, 2025

Mercedes-Benz of the Woodlands responded

Thank you, sgupta! We're thrilled to hear you enjoyed our service and the complimentary snacks and beverages. Our team takes pride in creating a welcoming atmosphere. We look forward to seeing you again soon!

December 09, 2024

Dealership Rating
Employee Rating

I had warranty work completed and was late picking up my car. The service manager stayed until I arrived. I was very appreciative! More

by HC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Watkins

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Dec 10, 2024

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, HC! We're thrilled to hear that our service manager went the extra mile for you. Providing great service is our priority, and it’s wonderful to know it made a difference. We look forward to assisting you again in the future!

November 05, 2024

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Employee Rating

From the GM to the service and sales team the team is focused on quality and service. I have been a customer for many years and fully support them. Well done MBOTW! More

by Alex G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosario Stahl, David Gonzalez, Fred Gallucci , Steven Davis

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Nov 12, 2024

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Alex! We’re thrilled to hear that our team’s dedication to quality and service has made a lasting impression on you. Your support means the world to us, and we look forward to exceeding your expectations for many more years to come!

August 09, 2024

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I have purchased two cars from Mercedes-Benz of The Woodlands. Excellent service! When it comes time to purchase again, they will be my first choice! I also use them for service and have no complain More

by K8Bihm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mark Escobar

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Aug 12, 2024

Mercedes-Benz of the Woodlands responded

Hi K8Bihm, thank you so much for your kind words! We're thrilled to hear that you've had excellent experiences with us at Mercedes-Benz of The Woodlands. We look forward to being your first choice again in the future for all your automotive needs. Thank you for choosing us!

June 01, 2024

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This is the best dealership in Texas. MBOTW can’t be beat!!! I drive over an hour to use their service dept. More

by TexitNow.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Metodiev, Steven Davis

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Jun 03, 2024

Mercedes-Benz of the Woodlands responded

We are thrilled to hear about your positive experience with MBOTW! Thank you for making the drive to visit us. We truly appreciate your loyalty and are honored to be your go-to choice for service. We look forward to serving you again in the future.

May 10, 2024

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Employee Rating

Excellent service and customer service as always! ! I highly recommend Mercedes Benz of the Woodlands for sales and service!! More

by Bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mike Lange

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May 13, 2024

Mercedes-Benz of the Woodlands responded

Bea, thank you so much for your kind words and recommendation! We are thrilled to hear that you had an excellent experience with our team at Mercedes Benz of the Woodlands. We appreciate your support and look forward to serving you again in the future!

April 23, 2024

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Employee Rating

Thank for the wonderful customer service. Juan expedited our service as we have a child in a wheelchair and our Sprinter is our only means of transportation. Adding an accessible loaner to yo More

by BWhitley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Gallucci , Juan Renteria

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Apr 24, 2024

Mercedes-Benz of the Woodlands responded

Bonnie, we are thrilled to hear about your positive experience with Juan and the exceptional customer service you received at Mercedes Benz of The Woodlands. Your feedback is invaluable to us, and we will certainly take your suggestion for an accessible loaner into consideration for future improvements. Thank you for your continued confidence in us!

April 19, 2024

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John and his team recently went the extra mile in servicing my car, from working with me on completing repairs while I was out of the country, to helping my wife coordinate the return of my car and l More

by Christie Prado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Watkins

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Apr 24, 2024

Mercedes-Benz of the Woodlands responded

Christie, thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that John and our team were able to provide you with exceptional service, even when you were out of the country. We truly appreciate your recommendation to your friends and we look forward serving you again.

February 15, 2024

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Employee Rating

very good services. I love to have the service for my vehicle here than another dealership. I will recommend this dealership to my friend. More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Nic Botusan, Mark Escobar, Mike Lange, Richard Metodiev, Justin Johnson, Fred Gallucci , Steven Davis , Gaston Reyes

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Feb 16, 2024

Mercedes-Benz of the Woodlands responded

Hi mtl87323, thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our services and that you would recommend us to your friends. We appreciate your support and look forward to serving you again in the future!

February 02, 2024

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Employee Rating

Excellent service and response from the 2 advisors I’ve had since we moved to Texas 7 years ago. More

by Judylovesbeaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Davis

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Feb 05, 2024

Mercedes-Benz of the Woodlands responded

Hi Judy, thank you for your review! We're thrilled to hear that our advisors have provided excellent service and support throughout the years. We appreciate your loyalty and look forward to continuing to assist you in the future.

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