Don Yu | Page 27

Best car buying experience we have ever had Everything was as I requested don and James were knowledgable about the vehicle and some upgrades I want to do they have us tour of the service depart Everything was as I requested don and James were knowledgable about the vehicle and some upgrades I want to do they have us tour of the service department and we are going to use you for all of our service needs. More

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New car First time buying a Toyota. Don was very helpful finding just what l wanted. He explained just what paperwork I needed to pick up my car. On deliver First time buying a Toyota. Don was very helpful finding just what l wanted. He explained just what paperwork I needed to pick up my car. On delivery Don went over everything and helped set up the car with my phone. I definitely would use Don again. More

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Excellent service Don Yu, James Gerrard, Ryan Prince, and Lance were amazing people who helped me get out of the terrible car I was in. I've always wanted a Toyota SUV Don Yu, James Gerrard, Ryan Prince, and Lance were amazing people who helped me get out of the terrible car I was in. I've always wanted a Toyota SUV and you guys really helped me out when no one would approve me! They truly went above and beyond to get me the most reasonable price they could and were upfront with me about everything!! THANK YOU SO MUCH! Will definitely recommend you to everyone I know! More

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Perfect Buying Experience Don Yu and James Gerrard worked hard to get our business -- beating the lowest price we had gotten elsewhere. Both Don and James were personable, pat Don Yu and James Gerrard worked hard to get our business -- beating the lowest price we had gotten elsewhere. Both Don and James were personable, patient, and attentive to our needs, making our buying experience not only economical but a real pleasure! More

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Don Yu n James Gerrard Fabulous sales team for a new car sales n used car transaction with patience and how to minimal sales pressure/tactics n a win~ win view n attention t Fabulous sales team for a new car sales n used car transaction with patience and how to minimal sales pressure/tactics n a win~ win view n attention to details n very courteous n pleasant do deal with.. I would go back in th future!!! Thank u Don n James!! More

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Wonderful Dealership/Wonderful People This is the third car in a row that I got from this dealership. James, the sales manager, was extremely helpful in each and every transaction. He is v This is the third car in a row that I got from this dealership. James, the sales manager, was extremely helpful in each and every transaction. He is very kind and open. Don, the sales representative, was just great. He is very respectful, worked so hard to get me the best deal, always follows up with me, and made sure that I was completely satisfied. I have been leasing cars since i started in my industry in 1982, and I have never gotten the same manufacturer of a vehicle twice in a row, let alone gone to the same dealership twice in a row. So since this is my third straight time here, I think that says a ton about James and Don. I strongly recommend both of them. You will be so happy to work with them!!!!!! More

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Simple and easy Don made buying my first car so easy. He explained everything clearly and did not pressure me one way or another. He wasn’t in a rush and really took Don made buying my first car so easy. He explained everything clearly and did not pressure me one way or another. He wasn’t in a rush and really took the time to be thorough. I would definitely recommend him to anyone looking for a car! More

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Exceeding Expectations I ordered a special order TRD Pro 4 Runner from Don. He made the process easy and exceeded my expectations for handing a limited production vehicle. I I ordered a special order TRD Pro 4 Runner from Don. He made the process easy and exceeded my expectations for handing a limited production vehicle. It even came in early. Love the truck. David. More

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Great job Don! We worked with Don to purchase a new RAV4 and everything about the experience was great. Don was patient, knowledgeable, and considerate throughout th We worked with Don to purchase a new RAV4 and everything about the experience was great. Don was patient, knowledgeable, and considerate throughout the process. His priority was getting us in to the right car and trim level, rather than just completing a sell and we really appreciate it. More

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Awesome experience! Suburban Toyota Farmington Hills, Michigan is not a typical car dealership. To say that we are satisfied with them is an understatement. Zero bait and Suburban Toyota Farmington Hills, Michigan is not a typical car dealership. To say that we are satisfied with them is an understatement. Zero bait and switch, and no pushing. What was discussed on phone and email was what was delivered. From Gwendolyn G. to Don Yu, and James Gerrard, it was clock work and cake walk. Gwendolyn G. is definitely a strong spokesperson for Suburban Toyota, and I doubt if nobody will not be convinced and assured by her to by from Suburban Toyota. Don was great, and didn't waste our time at all. He knew what he was doing, and with James' support and expertise, all was delivered as discussed and agreed, and we took our Sienna home with joy. I don't think all car dealerships can guarantee this experience. Thank you Suburban Toyota. My contacts and I will continue to spread business to you if you continue to provide great experience to all. More

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